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Crowne Plaza Concord

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364 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Walnut Creek, California
Reviewed 20 July 2014

Let's begin with the key to the appeal of this hotel: it is a nice, clean option that is affordably priced. If you can get checked in it is a great alternative to the nearby hotels which charge considerably more. I don't know if they have the ammenities of an Embassy Suites (breakfast in the morning and manager's reception in...

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1Thank SFWorld
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

SFWorld, Thank you for taking the time to provide such a thorough review and for choosing Crowne Plaza Concord for your recent visit. We are grateful for your positive remarks about the cleanliness, condition and comfort of our hotel. Please accept our apologies for the poor arrival experience you encountered. Starting our guests stay on a positive note is extremely...

Ogden, Utah
Reviewed 19 July 2014

My husband and I stayed here while visiting the San Francisco area for a wedding. We used some airline miles so our rate was extremely cheap. We chose this location because it was a LOT cheaper than staying anywhere in San Francisco and it turned out to be perfect. Overall this is a great hotel. The rooms are large and...

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1Thank Utah_Jen
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Georgia
Reviewed 15 July 2014

Our vacation included a few days planned around SF, but we didn't realize how booked and pricey hotels would be for our planned dates in and around SF. Trying to find a good deal on a hotel, I use Priceline and it eventually led me to Concord, where I got a good deal on the Crowne Plaza. As others have...

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1Thank ahself
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin Saylor / Director of...

Naples, Florida, United States
Reviewed 4 July 2014

On a trip to San Francisco, not too far to drive to get a great rate. The hotel is close to BART easy access to SF. Hotel has a courtyard with a pool, our room overlooked the pool which when lit at night was a good thing to look out on. They have plenty of free parking and WiFi. The...

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1Thank Keith T
Justin S, Manager at Crowne Plaza Concord, responded to this review

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to...

Oak Park, Illinois
Reviewed 23 June 2014

We were interested in staying outside of San Francisco as we returned from Yosemite for a one night stay. We arrived before check-in time, but within a hour they arranged for two adjoining rooms. The public areas are spacious and welcoming. Various spaces to sit and chat or conduct business. The rooms were clean, comfortable and well maintained. The airport...

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Thank Larry60304
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Los Angeles, California
Reviewed 19 June 2014 via mobile

Nice hotel and staff, rooms a bit on the older side but clean. Only thing that I noticed was housekeeping is a little slow in getting around to cleaning your room. Mine usually got the done around 2:30-3pm which is not terrible but not great. The Hotel is right next to an airport but don't let it deter you because...

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1Thank Jose G
IHGCare, Guest Relations Manager at Crowne Plaza Concord, responded to this review

Dear Jose G, Thank you for writing a candid review following your recent stay. We are very glad that you found our hotel clean and that you liked the amenities offered. As a valued guest, we appreciate you sharing your thoughts and concerns, and we most certainly welcome any opportunity to improve. Should your future travel plans bring you back...

DeBary, Florida
Reviewed 18 June 2014

We were there for business. The hotel has been refurbished but you can tell it is a little tired. It is a ways from the airport and the cab ride is expensive. It also sits by a small airport and if you get a room on the street side it is better. One problem with most hotels now is that...

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Thank Sherryllane
Justin S, Manager at Crowne Plaza Concord, responded to this review

Dear valued guest; We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back. Justin...

Fresno, California
Reviewed 16 June 2014

I have been staying at this property every other weekend for the past 6 months while attending an ongoing class, and at every visit the staff really makes you feel like an honored guest. The hotel is easy to get to from highway 680 and it is close to lots of dining and shopping. There is ample parking and it...

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2Thank Maryannestravel
Justin S, Manager at Crowne Plaza Concord, responded to this review

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. It's always a pleasure to hear about the staff providing good service. We appreciate your business...

Virden, Manitoba, Canada
Reviewed 14 June 2014

Stayed here for a 3 day conference, great room rates and the managers reception was excellent. The rooms were very quiet, clean and modern. The only problem with the rooms was that we had room 252 so that meant a bit of a walk to get to the lobby. The restaurant had a good selection but very pricey and not...

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Helpful?
Thank Marc S
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

Marc S, Thank you for taking the time to provide this thoughtful review. We are pleased to hear that you enjoyed the overall experience in our hotel including our Tuesday Manager's Reception and convenient shuttle service. If your travels bring you back to Concord in the future please let us know so that we can set aside a room that...

california
Reviewed 5 June 2014

This hotel was a wonderful surprise! We selected it for its location, but what we got was far more. Beautiful rooms, excellent food ( the mgr reception had the best selection we've ever seen in 30 years of hotels!) but best of all was the staff. So welcoming, friendly and kind. Wow. Kudos to all and thanks for a great...

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Helpful?
Thank lbnyca3
Aaron O, General Manager at Crowne Plaza Concord, responded to this review

lbnyca3, I am thrilled to hear that our staff and amenities exceeded your expectations. Our culinary team takes pride in offering an exceptional selection to show appreciation for our loyal IHG Rewards members every Tuesday evening. Thank you so much for taking the time to share this wonderful feedback. On behalf of our entire team- thank you for choosing Crowne...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Dr, Concord, CA 94520-5604
Region: United States > California > Concord
Price Range: £85 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Hotwire, Priceline, Booking.com, getaroom.com and HotelQuickly so you can book your Crowne Plaza Concord reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Concord staff and other travellers.
7 questions
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Questions? Get answers from Crowne Plaza Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive rooms are larger, but the regular rooms are a decent size.”
cachetes73, 28 Feb 2017 | Read review
“Ask for rooms away from ice machines with views to the front of the hotel.”
thomasbV2317BE, 16 Feb 2017 | Read review
“We were on the first floor and could hear the guests on the second floor walk across the room.”
tcarpe8615, 17 Jan 2017 | Read review
“avoid rooms near ice machines and elevators”
SamB29, 27 Nov 2016 | Read review
“I like the Buchanan wing that overlooks Buchanan Field airport. Can be noisy in the a.m. but it's interesting.”
jcd1000, 17 Nov 2016 | Read review
5 of 5