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Courtyard by Marriott San Jose Cupertino

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Traveller (30)
Room & Suite (19)
Dining (7)
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Overview
  • Excellent24%
  • Very good47%
  • Average22%
  • Poor6%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (181)
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39
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39
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All reviewsstandard courtyardroom facing the highwaybusiness tripsilicon valleyhotel servesthird floor roomeast coastrooms are clean and comfortablenice hotelsmall gymbusiness centerfront desk staffquiet locationup to datesantana rowlobbystarbucks
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1 - 5 of 169 reviews
Reviewed 2 weeks ago

In short, the manager use the excuse that I am the guest name on the reservation, that I should not be checked in. I gave him my passport/driver license/work badge, all ID proofs with credit card. Even 800 CS is saying he should have checked...More

Thank Zhe Z
Response from CupertinoCY, General Manager at Courtyard by Marriott San Jose CupertinoResponded 1 week ago

Dear Zhe Z, I am very sorry to hear that your check in was delayed at the hotel. The safety and security of our customers is of the upmost importance. In the case of the reservation in question, the name did not match and the...More

Reviewed 2 weeks ago

- Lobby is renovated, service is great, no complaints. - Rooms were standard, pretty overdue for an upgrade, but clean. I had a room facing the highway which was super noisy. I'd recommend asking for a room facing the interior. - Gym is in dire...More

Thank jfbibeau
Response from CupertinoCY, General Manager at Courtyard by Marriott San Jose CupertinoResponded 2 weeks ago

Dear jfbibeau, Thank you for your review of our hotel. I am very happy to hear that your accommodations and the lobby space were comfortable. I am sorry that the gym did not have all the options to make your workout complete. I appreciate your...More

Reviewed 8 March 2018

Pros: The lobby, business center and lounge area have been renovated. Staff professional. Location very close to Apple headquarters. Cons: The walls in my room were very thin. I could clearly hear my next door neighbor speaking on a business call at 6am. It was...More

Thank LorenePW
Response from CupertinoCY, General Manager at Courtyard by Marriott San Jose CupertinoResponded 9 March 2018

Dear LorenePW, Thank you so much for staying with us and for sharing your feedback. I am terribly sorry about the noise levels you encountered while in the hotel due to your neighbor. I am glad to hear that the guest service team took steps...More

Reviewed 3 March 2018

Just across the street from the home of one of the most technologically advanced companies in the world. Have spent hundreds of nights in Courtyards over the past twenty years and this one is in dire need of a total redo.More

Thank Gary T
Response from CupertinoCY, General Manager at Courtyard by Marriott San Jose CupertinoResponded 5 March 2018

Dear Gary T, Thank you for taking the time to review the hotel. I appreciate your feedback regarding updating the hotel. I am guessing you are referring to the guestrooms that are scheduled to be renovated within the next 18-24 months. Our Lobby space was...More

Reviewed 17 October 2017 via mobile

This place is definitely not anything fancy but it’s very clean and well kept. We went on a weekend where they were cleaning the carpets. They said rooms had clean carpets but were damp. When we went into the first room, it was more than...More

Thank RoseKala15
Response from CupertinoCY, General Manager at Courtyard by Marriott San Jose CupertinoResponded 17 October 2017

RosaKala15, Thank you for your review. I am terribly sorry that your original room had carpets that were still wet from the carpet cleaning we had conducted earlier in the day. I am very happy that another room was available to move you into. I...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$140 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$447 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (19)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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nelly22nelly
19 December 2014|
Answer
Response from flower_rosey | Reviewed this property |
Not a question
0
Votes
nelly22nelly
19 December 2014|
AnswerShow all 4 answers
Response from CupertinoCY | Property representative |
Hello, The San Jose Cupertino Courtyard does not charge for parking. Other Marriott hotels in the area may have a charge, but this location does not. Let me know if you have any further question. Thank... More
0
Votes
Room Tips
"Ask for a room in the interior, to avoid the highway noise."
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"The first floor was noisy"
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"Third floor was quiet"
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"not on the first floor!"
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