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Riviera Shores Resort

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Riviera Shores Resort
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69 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Pismo Beach, California
Reviewed 24 June 2016 via mobile

Just checked out today after 3 nights with my family (kids ages 8 and 5) and we had a fabulous trip! After reading a few bad reviews, I was worried about what we were getting into but instead, we had a great time! The hotel is right across the street from Doheny Beach and although PCH and Railroad tracks are...

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2Thank luv2dohair01
Independence, Missouri
Reviewed 22 June 2016

The resort is wonderfully located between San Clemente and San Juan Capistrano. It is undergoing a face lift, but is a great vacation spot. The staff is excellent and they cater to your every whim. Dana Point is a wonderful area. One of the best Mexican restaurants at which we have eaten is within walking distance of the resort. Our...

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1Thank Ronald B
Reviewed 13 June 2016

Newly remodeled rooms, good view of the ocean. Only issue we saw is that the railroad line that runs directly between the ocean and the room which Amtrak and Metro link runs daily, so the noise you may not like. As for us we were raised by the tracks as kids so it didn't bother us to much.

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1Thank Albert A
Nashua
Reviewed 20 May 2016

Had a get-away and planned to do a little work between excursions.Connectivity was absolutely deplorable for both phones and computer!Lucky if we had 1 bar for 2 minutes.No excuse for this in today's business climate!

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1Thank Symera
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for your feedback regarding your stay with us. During check in, a contact number to the Technician Support team is supplied if assistance is needed in Wi-Fi difficulties. This allows for the team to trouble shoot and resolve the matter at hand. We apologize if you may have experienced any inconveniences during your stay. Our resort team had...

Poole, United Kingdom
Reviewed 24 April 2016

Great room for 2 but if 3/4 there is no privacy as the bathroom can only be accessed through the bedroom. Good kitchen and although there isn't a washing machine, there is a free laundry on site. Very good Mexican and Italian restaurants within walking distance.

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Thank PhilipYeardley
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for sharing your experience regarding your stay with us. We are happy you chose us to service your vacation. We apologize for the slight setback in the bathroom access. We thrive to completely satisfy our guests and your feedback is important to us. It is pleasant to read that you enjoyed our convenient location, allowing you easy access...

Genoa, Nevada
Reviewed 23 April 2016

Not a bad place. Location close to Southern Cal activities, beaches, great dining, and golf. Like many of the Diamond properties we've stayed at, a bit older, but kept clean and neat. If you get a room with an ocean view, it will be noisy. First night there it was ear plug noisy, but we kind of got used to...

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Thank Jim M
Goleta
Reviewed 20 April 2016 via mobile

Yup, awesome view but just a BIT NOISEY! Located 100 yards from the beautiful Pacific Ocean but PCH and the railroad are between the resort and the ocean. Fortunately the bedroom is located in the quiet side away from the traffic. The resort is pretty nice and we expect Diamond will be doing upgrades over time. We're in an older...

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Thank Yellowsubmawing
Reviewed 20 April 2016

We stayed here as part of a resort preview package. I was looking forward to enjoying the area and knew that the properly had been converted from a hotel. We received a call prior to our stay saying that we were upgraded to a newly renovated one bedroom suite and would we like that. Of course we said yes. Well...

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1Thank Patricia P
Diamond R, Manager at Riviera Shores Resort, responded to this review

It is disappointed to us to read that you found your confirmed unit unaccommodating and not secluded enough for yourself and guests. Had our team been made aware of your discomfort, we may have taken immediate action in our thrive to satisfy this matter. Our guest’s concerns are important to us and we appreciate your feedback as this is our...

Reviewed 13 January 2016

I last visited Riviera Shores about 8 years ago, and at the time it was dog eared and kind of moldy smelling. Not so today! It's beautiful and well appointed. The VERY large rooms and small kitchen feature an ocean deck so that the sunrise and sunset are viewable. The setting is quiet and the front desk and concierge are...

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Thank Eva T
Visalia
Reviewed 6 January 2016 via mobile

We are Diamond owners and had talked to other owners who had stayed here. The reviews were mixed as are the reviews on TripAdvisor. We tossed a coin and decided to try it. During the booking process and a couple times subsequently we were notified that this property does not meet standard and is in the process of being remodeled....

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1Thank David S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Shores Resort staff and other travellers.
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Questions? Get answers from Riviera Shores Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TIP: ask them for a screenshot of your reservation in their system...”
748juanf, 14 Apr 2017 | Read review
“Higher floors may have better views.”
joe-chicago-23, 30 Oct 2016 | Read review
“ask for top floor ocean view "BEAUTIFUL!"”
debbier901, 22 Oct 2016 | Read review
“Ask for an Ocean view. Rooms on the west side offer stunning views of the ocean and Dana Harbor.”
  • The sunsets were magnificent. Every evening you will see something like this, and hear the ocean
U7713AGronaldb, 22 Jun 2016 | Read review
“4th floor rooms have great views and there is a bbq on balcony”
PhilipYeardley, 24 Apr 2016 | Read review
5 of 5