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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,857 Reviews from our TripAdvisor Community

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Showing 1,797: English reviews
Pleasant Grove, Utah
Reviewed yesterday NEW

This place is amazing, where do I start. The staff was friendly (I read some reviews ahead of time that said the staff was grumpy, I looked but couldn't find it.) Rooms were great, comfortable beds, etc. Views were perfect. All this was expected since we were at the Ritz. Here were the special things about the hotel: Exercise Room,...

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Thank rogair21
San Diego, California
Reviewed yesterday NEW

50 th birthday celebration for my husband. Incredible venue, great staff to help plan and execute the perfect evening. Staff anticipated needs, exceeded expectations and facility/grounds beautiful and memorable for this 50th celebration.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Gary H
Laguna Niguel, California
Reviewed yesterday NEW

We had to make a change a couple days prior to our arrival and reservations were very accommodating, which took stress off our trip. The morning of our arrival, Allison Simpson called me to let me know that since it was our 30th anniversary, the Ritz Carlton wanted do something special for us. My wife was so excited when I...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Ed D
Langley
Reviewed yesterday NEW

Laguna Niguel is absolutely a place that we will return! The Location, Amenities, Service are all 5 star. I would like to return in warmer weather and for a longer stay to enjoy the full extent of the property; Pool Area, Fitness Facility, enjoy the expansive beaches

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank toddj738
San Diego, California
Reviewed 2 days ago NEW

This was our first time staying at the Ritz and it exceeded ALL of our expectations!! Their attention to detail was first class and made our 25th Wedding Anniversary truely memorable! The CLUB level was an amazing experience from sunrise to sunset!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank 284sabine
Chicago, Illinois
Reviewed 2 days ago NEW

Ritz Carlton service and location as expected. I would recommend. Great location and rooms. Food on property is just ok. Skip breakfast and go off property for that. Bathrooms could use an upgrade as there are no fans in bathroom so steam stays in bathroom and mirrors fogged for 20 plus minutes.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Robert V
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for sharing your honest review. We are thrilled your expectations were met in terms of our attentive service and beautiful Dana Point location. We appreciate your feedback regarding our breakfast service and guest rooms and will use these comments when making improvements in the future. We hope to provide you with another five-star experience soon.

Bakersfield
Reviewed 2 days ago NEW

The Ritz Carlton Laguna Nigiuel is truly an outstanding hotel in every aspect! Definitely a special treat and one that will be repeated! From the time we arrived until we checked out, everything was perfect! A "must see" hotel! I highly recommend it!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank RandyIn661
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your kind words. It is fantastic to hear your visit was perfect from the moment you arrived until your departure. We are grateful for your recommendation and would be honored to welcome you back soon.

San Francisco, California
Reviewed 3 days ago NEW

All in all a great oceanview luxury hotel property in Ocean County. The views were fantastic, service generally top notch and the room luxurious. Try to get a terrace level room with a fire pit if possible, that was by far my favorite aspect of the room! While no private beach, the private access to Salt Creek Beach was perfect...

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Thank Ariel M
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate your review of your luxury experience. It is marvelous to know your expectations were met in so many areas, from your walk on beautiful Salt Creek Beach to your time by the terrace fire pit. It was a pleasure welcoming you and your husband, and we hope to see you again soon.

Reviewed 4 days ago NEW

i found this hotel to be over priced, run down, and overall disappointment. only positive was the staff. Limited food options and these were not up to the standards i would expect for price. i was excited for my first stay at a Ritz but disappointed.

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Thank Terri J
Aurora, United States
Reviewed 4 days ago NEW

We knew going into our event that the property was very booked. We ended up being moved around the property which was fine, though I am sure our attendees would have appreciated more consistency. We had one day in which the 12 piece band for an evening reception was practicing. The hotel had to move us to another location after...

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Thank Gail D
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time to detail your luxury experience. We are proud to host groups of all sizes, and we are honored you chose to stay with us for your event. While we are thrilled you enjoyed our location, we are troubled by any challenges you faced. We promise excellence in all areas, and it concerns us to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Region: United States > California > Orange County > Dana Point
Price Range: £528 - £881 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travellers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms available and Ocean view rooms. Ocean view rooms are higher priced.”
 of 5 bubbles rogair21, 17 Jan 2017 | Read review
“Get a terrace level room with fire pit”
  • Private fire pit was my favorite amenity!
  • I can't resist a 5-star bath
 of 5 bubbles 105arielm, 15 Jan 2017 | Read review
“Ocean view of course!”
 of 5 bubbles 626gaild, 14 Jan 2017 | Read review
“Get an ocean facing room.”
 of 5 bubbles TonyFi18, 8 Jan 2017 | Read review
“ocean view”
 of 5 bubbles lux4me, 7 Jan 2017 | Read review
5 of 5
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