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I have never dealt with such a dishonest establishmeant ever in my life until now! My daughter became ill on her stay and was taken to the hospital we called said we would pick up her things but they were gone! STOLEN in my opinion...More
2 Thank libertygirl16
Response from Tina M, Guest Relations Manager at Rodeway Inn & Suites El Cajon San Diego EastResponded 2 weeks ago
Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to
share this experience. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might...More
Don't stay there.
It smelled like Marihuana outside of the rooms and it was dirty and disgusting in every kind of way. There were blood stains on my bed, the furniture was broken and the room was overall dirty. On top of that there was...More
1 Thank Ywae
Response from Tina M, Guest Relations Manager at Rodeway Inn & Suites El Cajon San Diego EastResponded 6 March 2018
We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. I do Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our...More
Where do I begin with this place. When I walked into the room, I thought I had walked into a storage unit. The furniture was placed like nobody cared. For some reason there were 2 square tables in the middle of the room (??), one...More
1 Thank Elusive_Entity
Response from Brandy C, Guest Relations Manager at Rodeway Inn & Suites El Cajon San Diego EastResponded 15 December 2017
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according...More
Stayed two nights at this hotel since I had already reserved and prepaid for room. It was very clean. The hotel served its purpose of a nice shower and a clean bed to sleep in. The staff was very friendly.More
1 Thank Julie G
Response from Brandy C, General Manager at Rodeway Inn & Suites El Cajon San Diego EastResponded 26 October 2017
Thank you for your review, your feedback and your comments regarding your stay. We want every guest to feel welcomed like family and we hope for many happy returns. We thank myou for the compliments like the cleanliness and the good shower. I hope our...More
This place was full of drug heads, rooms had cigarette burns in non smoking rooms, WiFi was like ot didnt exist, front desk clerks where very rude, only high light was pool jacuzzi, no coffee maker or irons in rooms,drug heads doing drug transactions in...More
1 Thank paulbM35BW
Response from General M, Guest Relations Manager at Rodeway Inn & Suites El Cajon San Diego EastResponded 4 September 2017
Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. Also, we are sorry for the disappointing service you received from our staff at that time. Our team is working hard to make sure...More
Response from Anthony M | Reviewed this property |
That place is famous for changinforgot rates and messing with the deposit. I would never go there again. They're a lot better motels for a few dollars more. They are con artists at the quality inn and every time I've been... More
That place is famous for changinforgot rates and messing with the deposit. I would never go there again. They're a lot better motels for a few dollars more. They are con artists at the quality inn and every time I've been into the office, there is always someone in there complaining to the clerk about something, usually about the money they "forgot" to tell the customer they are going to charge them. After staying at the quality inn in el cajon the first time, and had 100 dollars taken from my account for the deposit for a week without being told that was what was going to happen, I've only stayed there cause I've had to. I'm glad I've stayed there again though, cause now I have many reasons to talk about why Noone should stay there.
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"I stayed in room 138. Maybe other rooms are nicer, but definitely not this one."