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Holiday Inn Express Elk Grove

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Traveller (2)
Room & Suite (22)
Dining (3)
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Overview
  • Excellent33%
  • Very good44%
  • Average10%
  • Poor7%
  • Terrible6%
Travellers talk about
“typical hie”(3 reviews)
“room was clean”(9 reviews)
“pancakes”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Elk Grove
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Offers from Holiday Inn Express Elk Grove
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (115)
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Traveller rating
38
46
12
9
7
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38
46
12
9
7
Show reviews that mention
All reviewstypical hieroom was cleanpancakesno availshower towelsgreat stopparking lotunder constructionhard boiled eggsyogurtgood sizeshopping and restaurantsother hotelsnice hotelpool and hot tubfree breakfasthotel room
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1 - 5 of 112 reviews
Reviewed 1 week ago

We unfortunately stayed here in May 2018. Holiday Inn has lost my business because of this hotel. When we arrived, the lobby was very clean and bright which is deceiving so don't let it fool you. The front desk manager, Sam Singh, is VERY kind,...More

Thank L G
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 1 week ago

Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. It is difficult to maintain our property and the surrounding area...More

Hotel's Favourite
Reviewed 18 November 2017 via mobile

I have been to this hotel more than 7 times and each time, it only gets better and better. It has gone through extensive renovations and it's new look is captivating. Looks could be deceiving but however this hotel is different. They are proactive and...More

1  Thank X8817NWvictorf
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 21 November 2017

Hi Victor, Thank you for staying with us once again, we are delighted to be your hotel of choice in this area. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes...More

Reviewed 3 weeks ago

We checked out early around 11pm Sat night. My daughter found some crawling insects on the carpet and we were not comfortable staying in the room overnight so we decide to go home instead. This is the worst experience we ever had..More

Thank LY95
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 3 weeks ago

It is most unfortunate that there were insects in your room during your stay, and that you found them to be so off-putting. Unfortunately, these pests can gain access to the cleanest of hotel rooms very easily, and they are extremely difficult to fully eradicate....More

Reviewed 3 weeks ago

I was in Elk Grove on business. My business suite here was HUGE. The work area was well arranged, as was the little kitchenette. The bed was comfortable. My only issue was the bathroom area--sink, etc., in a separate room from the toilet and shower;...More

Thank cathybirdlady
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 3 weeks ago

It pleases us immensely to know that you enjoyed your time with us so much. We very much appreciate your feedback, and we hope to see you again very soon! Best wishes, Hotel Management

Reviewed 3 March 2018 via mobile

Room was dirty. When we arrived the bathroom looked like it hadn’t been cleaned. Urine on the toilet, toothpaste and soap on the counter. I wiped everything down myself. Towels were also not great. One day the room wasn’t even cleaned. One bath towel had...More

Thank worldview2016
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded 6 March 2018

We apologize for the fact that there seems to have been a number of issues with your room and the servicing of it during your recent stay with us. We are disappointed that our housekeeping team made such errors, and we will discuss your review...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$158 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Elk Grove
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$158 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Elk Grove
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (2)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
sctr0jan
22 September 2017|
AnswerShow all 2 answers
Response from Tami K | Reviewed this property |
I know ours had a fridge. I don't remember a microwave in the room but that doesn't mean it wasn't there. You may want to ask the hotel itself. Staff is pretty friendly.
1
Vote
Raymond S
16 May 2017|
Answer
Response from bestsales123 | Reviewed this property |
Not to my knowledge.
0
Votes
Corina R
14 November 2016|
Answer
Response from bestsales123 | Reviewed this property |
Queen
0
Votes
Room Tips
"Do not stay here - that would be my tip."
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"Go elsewhere"
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"Tell them you want a bottom floor if you don't want to walk a lot"
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"Just bring what I mentioned in my review, and you'll be just fine."
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