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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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Hilton Garden Inn San Francisco\/Oakland Bay Bridge
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1,114 Reviews from our TripAdvisor Community

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Showing 1,056: English reviews
Seattle, Washington
Reviewed 3 days ago NEW

Hotel was clean and super nice. Very convenient. Bar team is awesome! From beginning to end the staff was helpful with what ever it is that was needed. I needed a late check out and it was offered promptly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank fcpsm
Dallas, Texas
Reviewed 6 days ago NEW

In room lighting makes you feel l8ke you are working by candle light in the dark ages. Staff was awesome. I stayed for 4 nights. Breakfast had a wide selection, but quality of ingredients below average... semi stale bagela, fruit semi fresh, etc. some things were great like the service, everything else just ok at best.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank chrisgQ5908EV
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks chrisQ5908EV for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so glad that you found our staff to be Awesome ! That is Huge ! We take such pride in our BrightHearted Staff ! I will take another look at our lights in the guest rooms - haven't any recent complaints regarding the...

Emeryville, United States
Reviewed 1 week ago

This hotel is in a great location. The front desk staff were very helpful and accomodating with my request to have an early check-in. I have stayed at this location for business a couple times and will continue to do so!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 518jamilk
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks 518jamilk for your 5 Star "Convenient Stay" at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I totally agree that we have an incredible location for going anywhere in the Bay Area and is also perfect for the business traveler. To me it sounds like we are providing a BrightHearted Hospitality Experience for you as you continue to chose...

Reviewed 1 week ago

Stayed 1 week and had to check out and back in numerous times due to overbooking by hotel. Each time I checked back in, I was given a different room rate to maximize their profits. Very disappointed in my reservations and charges. Reservation was made 3 weeks in advance. No black out dates were mentioned.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank robynh781
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Robyn for your recent response during your last stay with us. I was happy to hear that you made your original reservations well in advance taking advantage of the holiday season combining that with some seasonal Hilton specials. The problem came when you wanted to extend your stay beyond those original reservation dates past the holidays but I am...

Los Angeles
Reviewed 1 week ago via mobile

Rooms are large, clean and comfortable. Nice folks at the front desk. Good to face the Bay if you care about outside noise. Side note: the bed duvet in our room (503) has a smooth underside that makes it slide off the bed quite easily.

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Helpful?
Thank sherrycp
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks sherrycp for your "All Around Satisfactory" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I found it fabulous that you found our rooms to be Large, Clean and Comfortable ! Finding our Folks at the Front Desk to be BrightHeartedly nice will be shared with all the Team Members which I know will make their day. Hope...

Reno, Nevada
Reviewed 2 weeks ago

This is our second stay at this property for New Years Eve. The hotel lives up to the standards you expect from a Hilton property. Hotel is very clean and comfortable and the staff are friendly and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Randy P
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Outstanding !! NYE Celebrations - Round #2 - Sounds like the makings of a tradition to me ! I was so excited to hear that you chose us once again and we lived up to your standards and expectations ! That is Awesome ! I hope that we provided a BrightHearted Hospitality experience for you all. Thanks Again Bruce General...

Reviewed 2 weeks ago

I did not get much sleep the first 4 nights of my 7 nights purchased and paid at this hotel due to headache, eye and throat irritation from pesticide application. I also received many phone calls while I was trying to sleep on the room phone from the hotel assistant manager, who did not attempt to reach my by my...

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Helpful?
Thank Christina N
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Christina for your recent comments during your week stay over the holidays. I know the management staff was very active in trying to please you from the minute of your arrival to the hotel with various rooms and all the other challenges to even securing rooms at other hotels nearby that might have been better for your overall satisfaction...

Minneapolis, MN
Reviewed 2 weeks ago

Stayed for 3 nights as part of business trip. Some portions were held in hotel's conference area. Hotel was clean and adequate. No complaints. Nice to be within walking distance of convenience store, as well as strip mall (Starbucks). My room had nice view of Bay bridge.

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Helpful?
Thank Kallie_chic
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Kallie_chic for your outstanding "Business Trip" review during your most recent stay with here a the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I have to agree with you what a great place to go on a business trip and hold the conference inside the hotel add in a Great View of the Bay Bridge - perfect ! Thanks...

Kingston, Washington
Reviewed 2 weeks ago

I spent too much for an average hotel room. Expected a better bathroom/ larger room based on website description but it was a normal size room. I could have stayed in a room like this cheaper easily. Not a bad place to stay but not for $300 on an anniversary celebration night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank TabulaRasa424
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you TabulaRasa424 for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so sorry that you felt that you paid too much for your room. Staying in the Bay Area is very expensive which I totally agree however I do believe we have some of the most competitive rates in the Bay Area. I...

California
Reviewed 2 weeks ago

My husband and I stayed here on12/30/16 for one night and honestly I wish we could have stayed longer! We used our Hilton Honor points and reserved through the Hhonors website. The website showed there were only two accessible rooms (not needed) available using points so I called them. They were very surprised because they were only 60% booked so...

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Helpful?
Thank Jeanne H
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

WOW ! Thanks for the 5 Star Review of your "Amazing" stay with us over the Holidays. I am glad you were able to reach out to Jose where he was able to work his magic and turn your points honored stay into a memorable stay - that's what I call BrightHearted Hospitality ! I really could feel like it...

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Near Hilton Garden Inn San Francisco/Oakland Bay Bridge

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, CA and boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and offers complimentary WiFi. ... more   less 

Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Region: United States > California > Emeryville
Price Range: £109 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Francisco/Oakland Bay Bridge 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, HotelsforEveryone, Priceline and Travelocity so you can book your Hilton Garden Inn San Francisco/Oakland Bay Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
Hilton Garden Inn Emeryville
Emeryville Hilton Garden Inn
Hilton Emeryville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Francisco/Oakland Bay Bridge staff and other travellers.
10 questions
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Questions? Get answers from Hilton Garden Inn San Francisco/Oakland Bay Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room facing Bay bridge”
 of 5 bubbles Kallie_chic, 4 Jan 2017 | Read review
“Driving in stay here!!! Great value and chance to explore the entire Bay Area”
 of 5 bubbles andrewmulz, 16 Dec 2016 | Read review
“For a quieter room select one of the rooms on the water/bay view side. Other side has highway/gas station/car wash with noise/bright lights.”
 of 5 bubbles BlueSky467, 12 Dec 2016 | Read review
“Ask for a room with a view over the Bay”
 of 5 bubbles daniel310ro, 3 Dec 2016 | Read review
“Rooms facing the bay are quieter since no traffic.”
 of 5 bubbles sloluka, 27 Nov 2016 | Read review
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