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Crowne Plaza Foster City - San Mateo

441 reviews
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Traveller (129)
Room & Suite (105)
Dining (20)
Overview
  • Excellent24%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible8%
Travellers talk about
“executive tower”(31 reviews)
“airport shuttle”(14 reviews)
“free parking”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (441)Write a Review
There are newer reviews for Crowne Plaza Foster City - San Mateo
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All reviewsexecutive towerairport shuttlefree parkingbusiness stayroom servicenice roomsfree breakfastupon checksfolobbygymburlingamebedding
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161 - 165 of 412 reviews
Reviewed 3 October 2014

This hotel has been around a long time. Lucky for us, they are just finishing a major renovation and it's beautiful. The lobby is very welcoming with great seating for relaxing with a Starbucks from the friendly barista. The front desk staff were friendly, welcoming,...More

Thank Ken L
Reviewed 3 October 2014

This trip was full of rude staffers, overcharged prices (TWICE) and awful accommodations. Do not waste a penny. Rude staff mocked our group to our faces! Then, BLAMED ME for them overcharging us! I proved I was correct with the reservation printout I had from...More

1  Thank Cheyanne N
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 9 October 2014

Dear Cheyanne N, Thank you for your review. We sincerely apologize for the mistakes on your bill. Please allow us to assist you if you have any disputes or questions on any charges you see. Your comments regarding the front desk will be passed to...More

Reviewed 2 October 2014

Shout out to the BEST front desk staff I have encountered-- Devon and Tommie!!! I had a few issues with my room but Devon went above and beyond to make my stay bearable. He's got excellent people skills and was a joy to work with!...More

Thank Des R
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 9 October 2014

Dear Des R, Thank you for taking the time to review our property! We are very happy to hear that our front desk team exceeded your expectations. We are proud of our front office team and hope we can serve you again soon. Thank you...More

Reviewed 29 September 2014

I stayed at this Crowne Plaza while on business for a total of three nights in September 2014. The hotel, as noted in many reviews, is undergoing renovations. This review ignores them, as they will likely be done by the time others visit. Only the...More

Thank BallenitaAzul
Response from CrownePlazaFC, Manager at Crowne Plaza Foster City - San MateoResponded 3 October 2014

Dear BallenitaAzul, Thank you for your review and for choosing to stay at the Crowne Plaza! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted the issue regarding room service and please...More

Reviewed 27 September 2014

They just finished the renovation in the main lobby. The rooms are clean and the hotel is very well maintained. The front desk personal was very friendly and made their best effort to accommodate my requests. I stayed at this hotel several times and plan...More

Thank quiqueCalgary
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$153 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$153 - US$343 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (129)
Room & Suite (105)
Dining (20)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lys1315
23 August 2015|
AnswerShow all 2 answers
Response from CrownePlazaFC | Property representative |
Most of the suites have pull out sofa couches. There is no additional charge for sofa sleepers.
0
Votes
cruiser7
15 August 2015|
AnswerShow all 5 answers
Response from Sara H | Reviewed this property |
I took the courtesy shuttle from the Crowne Plaza to the airport. Then the BART into San Francisco.
0
Votes
A S
5 August 2015|
Answer
Response from CrownePlazaFC | Property representative |
Hi A S, Our complimentary SFO shuttle is available 6:00AM-10:00PM. The shuttle leaves the hotel on the hour, every hour and normally is at the shuttle island approximately 20 minutes after the hour. The shuttle can be... More
0
Votes
Room Tips
"Avoid rooms at the front of the hotel"
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"Might want to rethink this hotel."
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"We were upgraded to a presidential suite and everything was perfect."
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"higher is better, i got a good view of everything from my room!"
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