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Willow Tree Lodge

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Traveller (11)
Room & Suite (1)
Overview
  • Excellent14%
  • Very good14%
  • Average21%
  • Poor7%
  • Terrible44%
  • 2 Aug 2018
    “Rude and unhelpful”
  • 7 Jul 2017
    “Bad service. Charged more than it should be + throw out our gear!!!!!”
1015 S Harbor Blvd, Fullerton, CA 92832-3026 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (14)
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1 - 5 of 13 reviews
Reviewed 2 August 2018

Arrived with a reservation from expedia. Manager said he had not received it, and refused to let me check in even though I could show the reservation. He said I should come back at 6 o'clock and see if they had received the reservation by...More

Thank Magnus P
Reviewed 7 July 2017

Very bad experience. We stayed three nights and the fourth night we were out until 2pm. They damp our gear( luggage, suitcases out of the room) We lost phone and charger etc.. The hotel never admit there are phones and charges etc... What's more, they...More

1  Thank xjnsl
Reviewed 10 April 2017 via mobile

My daughter was stranded in Southern California. I called this hotel to get her a room for the night. He hung up on me several times worst customer service ever. I would never stay here or let my family!!!!

1  Thank Glenn C
Reviewed 2 January 2017 via mobile

Such great people, my boyfriend and I always go. Super clean and surrounded by many restaurants and great places to visit. Disneyland is about 10 minutes away by car. I recommend this hotel 100 percent

Thank Deysi F
Reviewed 14 November 2016 via mobile

Do not stay here!!!! Absolute worst customer service I have ever encountered in my life! When I first checked in the man at the front desk interrogated me with questions asking me if I had any extra people staying with me even though I paid...More

2  Thank Corrine M
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Laundry Service
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
3,031
Price range
US$66 - US$104 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > Fullerton
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
3,031
Price range
US$66 - US$104 (Based on Average Rates for a Standard Room)
Location
United States > California > Orange County > Fullerton
Photos
Traveller (11)
Room & Suite (1)
Nearby
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Nearby RestaurantsSee all 419 nearby restaurants
Super MEX Restaurant
41 reviews
.22 miles away
In-N-Out Burger
40 reviews
.08 miles away
Chick-fil-A
25 reviews
.17 miles away
IHOP
6 reviews
.14 miles away
Nearby AttractionsSee all 46 nearby attractions
Maverick Theater
15 reviews
.47 miles away
AMC Fullerton 20
42 reviews
.27 miles away
Fullerton Museum Center
12 reviews
.78 miles away
STAGEStheatre
9 reviews
.71 miles away
Questions & Answers
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Room Tips
"reserve around checkout times"
kristinan29
16 Aug 2015
Read review
"I guess closer to the office might help."
58gumby
4 Jul 2015
Read review
"The rooms away from the boulevard are quiet."
3 Mar 2015
Read review
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