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Extended Stay America - Los Angeles - Glendale

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Traveller (6)
Room & Suite (7)
Dining (1)
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Overview
  • Excellent27%
  • Very good34%
  • Average23%
  • Poor6%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (148)
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Reviewed 11 August 2016

Arrived at the hotel (1:00ish) to a dark lobby, lights off, no one on duty. Had to call the number left on the desk. A sleepy but pleasant employee met us in the lobby, and gave us keys. The room felt old, damp, and musty....More

Thank Cheryl P
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - GlendaleResponded 17 August 2016

Thank you for taking the time to write a review of your stay. The situation that you described is unacceptable, and I sincerely apologize for your experience. We do have cookware for guests at no charge at the front desk. I really appreciate you bringing...More

Reviewed 11 August 2016

This was a Very Nice Hotel. I enjoyed my stay here. I would stay here again. Room was big, comfortable bed, clean, neat and tidy. No problems. Fast, Easy Check in. Coffee Bar in the AM; lots of ample parking. Walking distance to many places...More

Thank mrfoxycat
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - GlendaleResponded 17 August 2016

I want to thank you for taking the time to post a review of your stay. I'm thrilled that your stay with us was pleasant and thank you for the nice comment about the hotel and the location. Once more, thank you for posting your...More

Reviewed 27 July 2016

brown splatters on toilet lid, smell of baby diapers in room, sticky bathroom floor, ants everywhere...rude, incompetent front desk staff. and the grounds are lousy, but that was inconsequential, really.More

Thank Z9261USerich
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - GlendaleResponded 15 August 2016

Thank you for taking the time to write a review of your stay. I am sorry to hear that about our staff. To make sure this doesn't happen again, I am going to have a meeting with our team to discuss your issue. I really...More

Reviewed 5 July 2016

This is our second time staying at one of the Extended Stay America hotels. As was the case on the previous occasion, we enjoyed our stay. Really spacious room. Clean and tidy. We came across a few very helpful staff during our 5 night stay...More

Thank dinethnnanayakkara
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - GlendaleResponded 8 July 2016

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean, spacious room and our helpful staff during your stay. Thank you for choosing Extended Stay America. We look forward to welcoming...More

Reviewed 28 June 2016

OMG, the hotel smelled really bad. The room had a horrible odor. We checked in turned on the air to try and remove the odor. Went towards the front door and here were two nasty looking dogs checking in with their owner. All day we...More

Thank Lateka P
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$140 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$140 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (6)
Room & Suite (7)
Dining (1)
Questions & Answers
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Karina K
27 April 2018|
Answer
Response from fresnillo | Reviewed this property |
No resort fee. You only paid what you see on the list price plus 10% more of taxes
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Room Tips
"Go somewhere else"
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"If traveling with a pet ask for a room on the ground floor."
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"Chose second floor, no pets allowed"
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"Stay somewhere else"
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