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Best Western Plus Inn Of Hayward

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Traveller (63)
Room & Suite (31)
Dining (3)

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About

#2 of 19 hotels in Hayward
Location
Cleanliness
Service
Value
At the Best Western Plus Inn Of Hayward you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inn Of Hayward will stand out among other hotels in Hayward,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Inn Of Hayward will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Seating area
Microwave
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
356Reviews4Q+A39Room tips

Reviews
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iluciano3285 wrote a review Jan 2024
1 contribution
Reception not welcoming and rude and did not make eye contact until we mentioned we were members then attitude changed. We really like stations at best western plus because we always get really good service but not this time
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 27 Jan 2024
Thank you for your review and being our guest. We are very dissapointed to read about your experience with our reception. This is not the standard we hold for customer service and we will address this with our staff. Thank you or bringing this to our attention, and we hope you will give us an opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David O wrote a review Oct 2022
3 contributions
Hotel's Favourite
The pros and cons of my stay are as follows: 1) The pros: the rooms are clean, the location is close to Oakland and San Francisco, the staff is friendly, and there is security at night. 2) The cons: All the outside window screens on the south building side must be replaced. It looks like sketchy people have either tried or have successfully broken into these rooms multiple times. I was a little apprehensive about staying in the room, given the sketchy appearance of the screen frames, which were bent, dislodged, and easy to take off the window. Fearing my safety and the security of my personal belongings, I double-checked the inside window lock, and it was not too stable, which is why it appears that the hotel installed a secondary window locking bar device along the inside base of the window to prevent someone from forcibly breaking into the room. I understand replacing the screens is expensive and can be annoying. Still, the security appearance of the screens is not becoming of a BW Plus hotel and is more in line with the broken aesthetics of a Rodeway Inn or Motel 6. However, I also realize that this type of change needs to come from hotel ownership, not front desk staff, security, maintenance, or hospitality, all of which are doing a fantastic job; hence, my positive review, followed by some suggestions for guests and hotel ownership. Suggestions that can be either objectively addressed or subjectively ignored. For guests, I recommend guests (especially families, business travelers, and construction workers) stay in the north building, where all the entrances are inside, and the screens are secure or not an issue, as opposed to the south tower, where the entrance door and screens are outside and easier to potentially burglarize, given the sketchy appearance of the screen frames.
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 11 Oct 2022
Thank your your review and being our guest. We are happy to hear you overall enjoyed your stay, and we hope to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tone99999 wrote a review Nov 2023
1 contribution
i dont know anything that was good here. i even work up with a sore back. Couldnt take a hot shower and it was noisy, but they did give out ear plugs on the dresser. just know that the pics are the best angles and in the best room because our room looked old and dated. you wont want to walk bare footed on the carpet.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 3 Dec 2023
Thank you for being our guest. We are dissapointed to read about your experience. We take cleanliness very seriously and this is not to the standard we hold for our hotel. We will look in to the issues you listed so this is not repeated. We hope you will give us an opportunity to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tdc924 wrote a review Nov 2023
Post Falls, Idaho1 contribution
Unsafe. Drug use. Smells. Loud. Terrible. Dirty. Stained sheets. Uncomfortable.Was booked for 4 days and left after 1 and got an Airbnb for the same cost and better value. The hotel reminded me of a Motel 6
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 15 Nov 2023
Thank you for your review and being our guest. We are very dissapointed to read about your experience during your stay. We take cleanliness very seriously and will make sure we address this issue with our staff so it is not repeated. Thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Azia F wrote a review Aug 2023
3 contributions
I stay at this location occasionally but I’ve reached a point where I don’t think I’ll be going back. My patience here was immaculate! The first issue I had was them keeping my deposit for NO reason, after pleading with them I was informed (by the manager) that I was in fact right and was owed a refund so that got sorted out… great. Moving on. I ended up booking with them again (bad decision)… I decided to extend my stay & was told that I needed to switch rooms because some guy would be checking into the one I had later that day (strange being that there were more of the same exact rooms that hadn’t been rented out yet) I said ok grabbed my things & let them switch me. I went on with my day without any issues. The next morning is when things got weird… I made a reservation extending my stay for a 3rd day & then I got a call from the front desk telling me that they cannot extend my stay because apparently the guest that checked in said the room had a bad smoke smell to which I told her I do NOT smoke & that cannot be true. There was absolutely no evidence of any smoking other than this imaginary person saying so & I’m 100% positive no odor was left in the room! After telling her this she threatened to call the police on me because I “didn’t want to leave” as if I threatened her! I didn’t even slightly raise my voice it seemed like she just wanted to kick me out for no good reason. She insisted on calling the police on me so I took my things & left. I’m seriously in disbelief, I felt profiled! I guess this is how BW treats their DIAMOND SELECT MEMBERS! Not to mention I left a cord to my laptop plugged into the wall of room 315 I asked them to check for me before buying a new one they said ok, I NEVER received a call back.. I checked back in with them they told me they’d check again I NEVER got a call back so I went to the front desk & asked about it she assumed they never found anything… I took it upon myself to ask one of the housekeepers since she was cleaning the room it might’ve been in if I could check myself and THERE IT WAS! My cord was there the entire time! Horrible HORRIBLE customer service.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you have noise blockers BRING them! You’ll need them. Parking lot is sketchy almost all hours...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 11 Aug 2023
Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will send them to the General Manager for their review and if necessary we will be taking appropriate action to prevent these issues for our future guests. Again, we deeply apologize for any inconvenience caused and we hope to have another opportunity to welcome you back for a much better outcome.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yser555 wrote a review Jul 2023
Martinez, California1 contribution
The staff was friendly and facility clean. The location of the hotel is right off of the freeway and it’s very noisy. The location was not great and would not walk in area in the evening. Also, bathroom door would not open all of the way because the toilet was too far from the wall.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 30 Jul 2023
Thank you for your review and being our guest. While we are pleased to read you enjoyed our friendly staff and clean facilities, we apologize for the noise issues. Some aspects are out of our control, but what we can we are committed to creating a great stay for our guests. We appreciate your comments and hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer H wrote a review May 2023
1 contribution
Stayed there three nights to attend an event in Oakland. My room was clean and housekeeping kept it that way during my stay and I never had any issues with noise from other guests or the nearby highway. All the staff I encountered were friendly and helpful. Great location - close to Target, Starbucks, Costco and a Trader Joe’s is just a couple miles away. Since I was traveling by myself, I was worried how safe I would feel once I arrived. I never felt unsafe during my stay. Property was well-lit at night and I always saw a security guard/staff when I would come back to my room at night. Overall: great value for money and would definitely stay there again.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 22 May 2023
Thank you for your review and being our guest. We are pleased to hear you enjoyed our clean accommodations as we old that to a high standard, along with our customer service. We will make sure our staff's efforts don't go unnoticed. We hope to welcome you back soon for another amazing stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul S wrote a review Nov 2022
Northampton, United Kingdom24 contributions15 helpful votes
Stayed for two nights, unfortunately the cleaner didn't change towels etc. so had to ask for extras, however were supplied immediately by the excellent staff on reception. I say excellent as Bonnie on the front desk could not be more helpful, a very endearing young lady who couldn't do enough for you. Why can't all reception staff be like her?! No problem with the noise from the freeway, were supplied with ear plugs just in case. Room was spacious. Comfortable bed. Excellent breakfast choices. Well done Best Western!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 21 Nov 2022
Thank you for your review and being our guest. We are pleased to hear how much you enjoyed your stay and our friendly staff. We will make sure Bonnie's efforts don't go unnoticed! We hope to welcome you back in the near future for another amazing experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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monteverde2022 wrote a review Apr 2022
San Francisco, California1 contribution
The hotel was a good price. Hot tub was good. And nobody complained about the sex sounds coming from our room all night. Yup. I had a great stay. Breakfast was okay. I would rent again if I am in the area.
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Review collected in partnership with Best Western
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 1 Apr 2022
Thank you for taking the time to leave your review in regards to your stay at the Best Western Plus Inn of Hayward. We appreciate your business and look forward to welcoming you back again on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juan Diego Veyna wrote a review Feb 2022
1 contribution
I loved the staff working here!! From the front desk to housekeeping to the breakfast staff, this has been the best Best Western Plus Inn I have ever been in!! When I was out with my friends, housekeeping organized my shoes very nicely
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jerre Leahy, Other at Best Western Plus Inn Of Hayward
Responded 25 Feb 2022
We appreciate your time in writing this review and are glad you found our hotel to be immaculate and amiable. We hope you will choose to stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£75 - £86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus inn of hayward hotel hayward, best western hayward, hayward best western
LOCATION
United StatesCaliforniaHayward
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS INN OF HAYWARD - Updated 2024 (CA)

Frequently Asked Questions about Best Western Plus Inn Of Hayward
Which popular attractions are close to Best Western Plus Inn Of Hayward?
Nearby attractions include Cannery Park (0.5 miles), El Potro Club (0.5 miles), and Hayward Arts Council (0.6 miles).
What are some of the property amenities at Best Western Plus Inn Of Hayward?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Inn Of Hayward?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Inn Of Hayward?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Plus Inn Of Hayward?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Inn Of Hayward?
Conveniently located restaurants include The Mexican Restaurant & Bar, Sushi Ichimoto, and Rigatoni's Restaurant.
Are there opportunities to exercise at Best Western Plus Inn Of Hayward?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Inn Of Hayward?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Inn Of Hayward offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Plus Inn Of Hayward?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Inn Of Hayward?
Many travellers enjoy visiting Mount St. Joseph cemetery (1.6 miles).