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BEST WESTERN PLUS Inn of Hayward

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BEST WESTERN PLUS Inn of Hayward
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249 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 6 days ago NEWvia mobile

This hotel was worth every penny. The entire staff is amazing!! They are so accommodating!! Marilyn is the best. She handles the front desk and is so nice. Couldn't ask for a better person to be running the front desk. Anything I needed she was there for me. She just kept telling me no problem. She was wonderful and so...

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Helpful?
Thank Michelle B
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Michelle B, Thank you for your feedback. It is important to us that all our guest are happy and want to stay with us again in the future. We are honored you chose our property here in the Hayward area and are also glad to hear that we were able to exceed your expectations. We hope to see you...

Sun Valley California USA
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

Every time I had come the the bay area I been staying in these hotel, because the service they offer, all the staff is always nice and able to help when you request, and the quality and cleanliness of the room is always great. I had never had an issue with the room of any staff member so it's my...

Review collected in partnership with Best Western
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Thank aztec72
About Hotel's Favourite Review
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback and loyalty. We are honored that you chose our location for your stay in the Hayward area. Its important to us that all guest are happy and want to stay with us in the future. We hope to see you soon!

Santa Monica, California
Reviewed 2 weeks ago

I stayed here for a total of 12 nights and i thought the price was way to high for thos area my room was pretty good bed was comfortable. TV was nice when i could watch it service was pretty good but could of been better. Thank you

Review collected in partnership with Best Western
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Helpful?
Thank mattlbingham
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Matt Bingham, Thank your for your feedback. by telling us what you liked and did not like about our property allows us to implement improvements to better satisfy you and our guest in the future. We hope to see you again soon.

Clovis, United States
Reviewed 2 weeks ago

Nice clean Hotel with a very friendly and professional staff. Good breakfast. Easy access of freeway. Rooms are good size with good beds. TV channels are ok could give you a few more choices. Shower head are nice with good water pressure.

Review collected in partnership with Best Western
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Helpful?
Thank Aaron W
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Aaron W, Thank you for your feedback. It is important to us that all our guest are happy and satisfied with their stay and want to come back in the future. Please feel free to leave us suggestions or tell our front desk about some of the channels that you would like to see added. By telling us we...

Hemet, United States
Reviewed 2 weeks ago

This is a reasonably priced hotel in an expensive area. It is pretty much built right on the highway which is bad for noise level but the first floor rooms are protected from the noise. The breakfast was good, the room was clean and the bed was comfortable though I wish the bed covers were heavier. I will likely stay...

Review collected in partnership with Best Western
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Helpful?
Thank Philip F
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Philip F, Thank you for your feedback. Our property does have rooms with double pane windows that help drown out the noise from the freeway and street. Upon request and availability we would be more than happy to accommodate your needs. We hope to see you soon!

San Francisco, California
Reviewed 3 weeks ago

I was trying to find a hotel at the last min for my husband and I who were visiting the area, as I was making our limousine reservation I was speaking to a very professional agent name Eva or Iva and told her I was very angry because our hotel reservations was booked for the wrong day and we're looking...

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Helpful?
Thank ireeves2017
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, Thank you for your feedback. it is our sole purpose to make sure that all our guest are happy and satisfied with their stay with us and want to come back in the future. We hope to see you again soon.

San Francisco, California
Reviewed 14 February 2017 via mobile

It's a perfect place to stay if you like insomnia.. Yes it's right off the freeway. The least they could do is update the windows to double pane and maybe just maybe thicker doors.. this place is a nightmare for sleeping.. would never recommend or stay in this place again.. its like sleeping right underneath the freeway.. I'm so tired...

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Helpful?
Thank sfroadrunner
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, on behalf of our entire staff and hotel we would like to apologize for not exceeding your expectations during your stay with us. We do have rooms with double pane windows to help drown out a lot of the noise. Upon request and availability we would be more than happy to accommodate your needs. We hope that...

Poulsbo, WA
Reviewed 26 January 2017

This was a quick trip not a lot of time to shop around. Went with the Best Western usually a good recommendation. We had no heat in our room. They did try to fix, brought us blankets. We could have moved but we're tired and leaving at 5am so didn't want the hassle.

Review collected in partnership with Best Western
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Helpful?
Thank lonniew174
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Lonnie W, on behalf of our entire staff and hotel we would like to apologize for not exceeding your expectations while staying with us. We hope that you come back with us in the future so we are able to provide a better experience for you.

Sacramento, California
Reviewed 17 January 2017

Can't do much about traffic noise. Good location to airport but road traffic was not good. Vehicle traffic was constant and sometimes hard to sleep. Staff was very helpful and always available if needed

Review collected in partnership with Best Western
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Helpful?
Thank andrewhA7774IN
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Andrew H, Thank you for your feedback, we would like to apologize for not exceeding your expectations during your stay with us. We are very close to the freeway and on a busy street so we do get a lot of the noise from the traffic throughout the day. Our property does have rooms with double pane windows that...

seattle
Reviewed 4 January 2017

The exterior of the motel is attractive, and the parking appears secure. Those are the plus sides of the visit. We occupied two rooms, for two days. The first morning we went to breakfast in a small room. That isn't a big deal, but there were so many people, there wasn't even room to sit. People were coming in the...

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Helpful?
Thank jfkadlec
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, On behalf of the entire staff and hotel we would like to apologize for not exceeding your expectations during your stay. WE are very close to the freeway and on a busy main street all of our rooms are subject to some noise from this but we do have rooms on the property that have double pane...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern Motor Inn, popular guest amenities; located on the eastern shore of San Francisco Bay, 6 miles south of Oakland Airport. The hotel is situated nearby to Oakland and to many corporate locations at the Hayward Business Park. Hotel guests can cheer on the Oakland Raiders at the Network Associates Coliseum or visit the Oakland Zoo and Lake Chabot all just minutes away. ... more   less 

Additional Information about BEST WESTERN PLUS Inn of Hayward

Address: 360 W a St, Hayward, CA 94541-4857
Region: United States > California > Hayward
Price Range: £87 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Hayward 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western Plus Inn Of Hayward Hotel Hayward
Best Western Hayward
Hayward Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn of Hayward staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from BEST WESTERN PLUS Inn of Hayward staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location and literally off the freeway.”
 of 5 bubbles ireeves2017, 1 Mar 2017 | Read review
“Ask for the room farthest from traffic.”
 of 5 bubbles jfkadlec, 3 Jan 2017 | Read review
“Not bad for the bay area.”
 of 5 bubbles 389lucn, 25 Sep 2016 | Read review
“Knew what you Desire ask and they will Help.”
 of 5 bubbles redbeard772016, 3 Jul 2016 | Read review
“Stay at the front of the hotel and not near freeway”
 of 5 bubbles CarolSchrodt, 21 May 2016 | Read review
5 of 5