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Americas Best Value Inn Hayward

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40 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Las Vegas, Nevada
Reviewed 29 May 2016 via mobile

Got into the room there was trash food cleaning rags toilet had paper inside it The girl at the desk I called she said she more me and she did into a clean room the problem after that is they had shampoo was what they gave me to was my body she said they where out of soap it took...

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Helpful?
Thank Freddy R
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Guest, We apologize for the inconvenience. I am personally looking into your feedback. Regards GM

Los Angeles, California
Reviewed 24 February 2016

The rooms are in need of a major renovation. Overpriced significantly with seedy looking individuals. Spacious rooms; yet musty. Upon entering building..several steps back to 90s. TV are definitely not flat screens. However; Great access/location for business travelers.

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Helpful?
Thank Windman69
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear guest, Thank you for your review. We are glad our excellent location was convenient for you. We have noted your feedback, and appreciate your staying with us. Regards GM

Hayward, California
Reviewed 12 January 2016

I'll start with the good - it's short: the staff was very friendly, and put considerable effort into trying to fix a broken lamp, eventually replacing it. As another reviewer mentioned, great water pressure in the shower - I want that shower head! Also, it's a very good location, easy to get from freeway, lots of shops and restaurants nearby...

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Helpful?
Thank OtherGuy22
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear OtherGuy22, We value your business and your feedback. Your gracious comments about our staff are also highly appreciated. We are glad you enjoyed our breakfast, specially the pancake maker that we have setup for our guests. We have noted your feedback about the motion detector that is part of our green initiative, and are looking into it. Regards GM

Bangalore, Karnataka, India
Reviewed 22 September 2015

Apart from the location and a decent and courteous Manager, nothing really worked for me. The bed was large with 4 pillows, but had bed bugs and kept me awake all night. I checked out immediately the next day and was offered a 15% discount on the room rent. The 2nd floor smelt like a club with Smoke and Stench...

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Helpful?
Thank YogeshGupta123
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear guest, We appreciate your taking the time to write this review. Thank you for your business. GM

Dallas, Texas
Reviewed 21 September 2015

This was a well-located, relatively quiet, and very adequate motel for the money. The room was large with some unexpected amenities -- good working refrigerator and microwave, coffee-maker, good cable station line-up and very comfortable king bed with four pillows. There was plenty of free parking and the staff was friendly. I would say that it's clean, though it does...

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Helpful?
Thank JOHND987502
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear guest, We sincerely appreciate your staying with us for three days and for a great review. As you have mentioned, we strive to give great value to our guests along with a clean and comfortable stay. Our friendly staff takes pride in what they do, and we are proud of them. Thank you for complimenting our team. Regards GM

Reviewed 18 August 2015

The inn may look like it is in an industrial area, but well placed. Ample free parking, a friendly welcome and good size room with big comfortable bed. A reasonable breakfast choice including hot pancakes. Next door is a 24 hour fitness and coffee shops, opposite a large supermarket and next the a junction of route 880, a short drive...

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Helpful?
Thank Anthony P
GM_CustomerService, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Anthony P, Thank you for your 4 star review of our hotel. We are glad you enjoyed our spacious and quiet room. We make sure all of lour guests get a warm welcome, and appreciate your mentioning that in your review. Regards GM

Reno, Nevada
Reviewed 20 July 2015

I have stayed at other Americas best Value Inn hotels before; but my expectations were exceded by this one. They serve an actual breakfast that includes pancakes, bread, pastries, coffee, tea, orange juice and apple juice. Checking-in was fast and pleasant. I had to ask for an extra towel, which they immediately gave me. In other words, the service was...

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Helpful?
Thank Chuyo74
abvihayward, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Chuyo74, Thank you so much for sharing your experience at America's Best Value Inn Hayward. Your comments are greatly appreciated. We're also pleased to hear you enjoyed the continental breakfast, and the quick service at the front desk. Our front desk and guest service team work very hard to meet the needs of all of our guests in a...

Aptos, California
Reviewed 19 May 2015

The room was in a bad shape (Room #206). The knob for the light was missing. No lighting at all on the desk. The desktop had problems were it seemed like it was lifting up. There was no plunger in the bathroom sink. The bathroom door was flimsy. The room door was hard to engage the deadbolt lock. Also the...

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Helpful?
Thank Laurence Y
abvihayward, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Laurence Y, Thank you for taking the time to share your experience at America's Best Value Inn Hayward. Please accept our sincere apologies for the room not being up to the standard. Our goal is to make sure not only that all the amenities in the room work but also all our guests have a safe and comfortable stay...

Las Vegas, Nevada
Reviewed 23 April 2015

The staff is very friendly and very accomodatiing more especially the general manager .who is always there in the morning at breakfast time to oversee the dining area, to ensure that everything is well- taken cared of and to answer any question you might have.He is very polite and even gave us a discount for our two day stay.The room...

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Helpful?
Thank Luzcab59
abvihayward, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Luzcab59, Thank you so much for your fantastic feedback! We are pleased to know that you have enjoyed your stay here at America's Best Value Inn Hayward. Our team is constantly working to make sure our hotel standards are up to the highest level of customer service. Thank you very much for your comments regarding our staff as well,...

Edinburgh, United Kingdom
Reviewed 3 April 2015

Other reviews complain about rooms, air-conditioning and surly staff. During our visit the staff couldn't have been more friendly, helpful and welcoming. Our towels, soaps and bedding were either changed or remade every day. The room was of the same quality as a Travelodge or Premier Inn in the UK. I can heartily recommend this hotel.

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Helpful?
Thank AliGauld
abvihayward, Guest Relations Manager at Americas Best Value Inn Hayward, responded to this review

Dear Mr. AliGauld, I can't thank you enough for your kind and encouraging words on your recent stay with us at America's Best Value Inn Hayward. Our front office staff try very hard to make each and every one of our guests comfortable and welcome from the moment they enter the hotel. And we are very pleased to know that...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn Hayward

Address: 2460 Whipple Rd, Hayward, CA 94544-7808
Region: United States > California > Hayward
Price Range: £65 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn Hayward 2*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn Hayward staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are 2 rooms right on top of the reception which are the biggest and as claimed the best rooms. I was given one - but it had bed bugs.”
 of 5 bubbles YogeshGupta123, 22 Sep 2015 | Read review
“We had a room on third floor, we were supposed how quite it was”
 of 5 bubbles P4339WFanthonyp, 17 Aug 2015 | Read review
“You can talk to anyone there and they all will help you depending on what you like.”
 of 5 bubbles Luzcab59, 23 Apr 2015 | Read review
“Get to the breakfast area ASAP--the line for the pancake machine gets long fast.”
 of 5 bubbles veliagonick, 26 Jun 2014 | Read review
“Only a few rooms have microwaves, so don't count on getting one--but getting there early and being very nice to the check in staff will help.”
 of 5 bubbles flyermontana, 18 Oct 2013 | Read review
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