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Empress Hotel

Expedia.comUS$201*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Empress Hotel
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820 Reviews from our TripAdvisor Community

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Showing 790: English reviews
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Mesa, Arizona, Usa
Reviewed yesterday NEW

Let me just start by saying we had a piano in our suite is that cool or what....The staff was very friendly and helpful. The room itself was clean and comfortable. They have a continental breakfast that is pretty good and fulfills your hunger. The hotel is in a great location within walking distance to the beach, shops and restaurants....

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Helpful?
Thank Clyde A
Stow, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We just had out third stay in this hotel, I absolutely love it here. The hotel is clean, convenient to everything, spacious and comfortable. We enjoy the breakfast on the patio each morning, lots of options for my family. Mostly though I can't say enough about the staff at this hotel. The housecleaning staff is wonderful, they greeted us and...

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Helpful?
Thank SueJKK
About Hotel's Favourite Review
Joel M, General Manager at Empress Hotel, responded to this review

Dear SueJKK, We appreciate your third visit to the Empress Hotel! I am glad that your enjoy our rooms and the amenities that we provide. I appreciate your mention of our associates Jon, Seamus, and Ryan as it is our goal for all guests to experience exceptional service. In addition I appreciate your mention of our Housekeeping associates as well....

Martinez, California
Reviewed 3 days ago NEWvia mobile

The Empress bailed me out! The hotel I had originally booked cancelled my reservation unbeknownst to me. The Empress had 1 room left; the front desk receptionist even gave me a bottle of wine. Will be staying here from now on.

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Helpful?
Thank Elizabeth H
San Jacinto, California
Reviewed 1 week ago NEW

We loved everything about our stay at the Empress. The hotel had lovely photographs everywhere including the rooms. The beds were comfortable, the room was very clean and large. We will come back again.

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Thank Howey91
Ancaster ON
Reviewed 1 week ago

Rooms were great, clean updated and very reasonably priced and the hotel was central to everything we wanted Manhattan Restaurant in the hotel was excellent. The best part of the hotel, was the staff, Ryan was excellent. He was very friendly and set us up with a set of maps to tour the sites and was always there to offer...

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Helpful?
Thank BM64
Joel M, General Manager at Empress Hotel, responded to this review

Dear BM64, We appreciate your recent stay with us! Thanks for your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you enjoyed the Manhattan Restaurant. Come back and see us again soon! Kind Regards and Safe Travels, Joel Majors General Manager

Georgetown, Texas
Reviewed 2 weeks ago

This was our fifth time to stay at the Empress in the last five years, and we're never disappointed! The hotel is clean, comfortable, within walking distance of the beach, and is located in the heart of shops and restaurants in downtown La Jolla. And the staff is amazingly friendly and helpful! When we encountered a very minor maintenance issue,...

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Helpful?
Thank Andy W
Joel M, General Manager at Empress Hotel, responded to this review

Dear Andy W, Thank you for your recent stay with us! We appreciate you return visits over the years! I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service. I am glad that you enjoy our rooms and the amenities that we provide. We look forward to your return visit. Kind...

Reviewed 2 weeks ago

If you find yourself looking for a place to stay in LA Jolla, this is a hidden gem. Rooms are clean, roomy and the beds are comfortable. Breakfast is better than most other places and is included in your stay. Valet parking is $28 a day but is safe and secure. Plenty of places to eat within walking distance.

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Helpful?
Thank Rocky T
Joel M, General Manager at Empress Hotel, responded to this review

Dear Rocky T, Thank you for your recent stay with us! I am glad that you liked our rooms and the service that we provide. Our expanded continental breakfast is a great way to start ones day! Thanks for your review. Kind Regards and Safe Travels, Joel Majors General Manager

Boston
Reviewed 3 weeks ago

We arrived on a beautiful Saturday afternoon. This hotel is in amazing location. After dropping off our luggage, we walked down to the water which was a short 10 min walk away. There were so many shops and restaurants along the our walk. The view of the Pacific Ocean is stunning. We had a nice time letting our kids run...

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Helpful?
Thank KanCal
Joel M, General Manager at Empress Hotel, responded to this review

Dear KanCal, Our location is one that cannot be beat as we are central to everything that La Jolla has to offer. I am glad that you liked your room and the amenities that we provide to our guests. Our morning expanded continental breakfast is a great way to start ones day as there is something for everyone. Thanks so...

Reviewed 3 weeks ago via mobile

We stayed as a family for 3 nights at The Empress. The hotel and the staff exceeded our expectations in so many ways. We requested room w/ 2 queen beds on high floor w/ view but when we arrived, only lower floor rooms were available. Saemus offered an upgrade to a King Suite but we declined as we wanted our...

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Helpful?
Thank i_gotham
Joel M, General Manager at Empress Hotel, responded to this review

Dear I-gotham, We have happy to read that we exceeded your expectations! I appreciate your mention of Seamus as it is our goal for all guests to experience exceptional service. I am glad that you enjoyed your room and the amenities that we provide. We look forward to welcoming you back again in the future. Kind Regards and Safe Travels,...

Reviewed 3 weeks ago

Look no further for a hotel in LaJolla other than Empress. Our family & friends just had almost 40 people stay there during the week of April 16 for my daughter's wedding. Trisha helped coordinate special rooms, many on the same floor. We were greeted outside upon arrival and regularly when we were in & out. Jon was beyond amazing...

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Helpful?
1Thank Charlene S
Joel M, General Manager at Empress Hotel, responded to this review

Dear Charlene S, We appreciate your Five Star review! Thanks so much! We are happy that everyone enjoyed their stay for such a great occasion. I appreciate your mention of our associates as it is our goal for all guests to experience exceptional service! I am glad that everyone enjoyed our complimentary continental breakfast. It is a great way to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Empress Hotel is a traditionally elegant European-style boutique hotel, known for its warm hospitality, superior accommodations and attentive service. Located right in the heart of La Jolla Village. Within walking distance to shops, restaurants, beach, and wedding sites. All guestrooms include complimentary deluxe continental breakfast and wireless internet. ... more   less 

Additional Information about Empress Hotel

Address: 7766 Fay Ave, La Jolla, San Diego, CA 92037-4309 (Formerly Empress Hotel of La Jolla)
Region: United States > California > San Diego > La Jolla
Price Range: £154 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Empress Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Empress Hotel La Jolla
Empress La Jolla
Hotel Style:
#2 Spa Hotel in La Jolla
#2 Business Hotel in La Jolla
#2 Best Value Hotel in La Jolla
#3 Green Hotel in La Jolla
#4 Romantic Hotel in La Jolla
#5 Family Hotel in La Jolla
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Questions & Answers

Here's what travellers have asked, with answers from Empress Hotel staff and other travellers.
9 questions
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Questions? Get answers from Empress Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a special need or request, just ask, they'll do their best for you. Rooms are soooo spacious.”
  • Spa Suite living area day after wedding
  • Welcome bags for wedding capture how Empress makes you feel every day
843charlenes, 30 Apr 2017 | Read review
“The breakfast room is on the 2nd floor, so rooms off that hallway may have more hallway noise than others.”
eileeninseattle, 25 Apr 2017 | Read review
“Higher is better. We were on the third floor overlooking some ugly roofs of the nearby apartments.”
mikeeA5157CW, 2 Apr 2017 | Read review
“Fifth floor has a view of the water in the distance”
barbarabL4810BQ, 26 Mar 2017 | Read review
“we liked our top/5th floor room. No one above - partial view of ocean.”
Rateyjane, 10 Feb 2017 | Read review
5 of 5
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US$201* /night
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Prices are for 1 room, 2 adults
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