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I am on the road a lot for business, so staying in hotels for me is not much pleasure! This hotel is really comfortable and inviting. It is clean, friendly, and has beautiful landscaping. My Mother is in a Board and Care in the area,...More
One of the things about this hotel is the price. I stayed in a suite for 120.00 can you belive it. I stayed here because all the hotels in Laguna were filled except the montage 450.00 a night. The room was nice the bed comfortable...More
This was our 2nd time staying at this hotel. We went back again because it was very clean and comfortable. The breakfasts are quite good. The pool area is well kept and clean and the gardens are also very well kept. You can't go wrong...More
We stayed here twice. You really get a lot for what you pay for.
The hotel grounds are well kept and the garden is just very pretty. There are plants and flowers everywhere.
Check in was fast and easy. The front desk staff were helpful...More
WORST HOTEL EXPERIENCE I HAVE EVER HAD!!!!!! We booked this room via Hotwire for a one night stay after a wedding we were attending. We had driven 4 hours when we got to the hotel at 2:15pm and asked to check in. The lady at...More
10 Thank James T
Response from Laguna_Hills_Lodge, General Manager at Laguna Hills LodgeResponded 24 October 2014
Thank you for your feedback. To answer your question – We do allow four hours between check-out at 11AM and check-in at 3PM to prepare rooms for the next guest. A vast majority of the time our rooms are available early; however, when we are...More
Response from Laguna_Hills_Lodge | Property representative |
Thank you for your question. We are a no pet property, and request that you respect the concerns of guests that have asthsma or allergies. Regarding service animals they are welcome. If any animal damages a room (fleas... More
Thank you for your question. We are a no pet property, and request that you respect the concerns of guests that have asthsma or allergies. Regarding service animals they are welcome. If any animal damages a room (fleas, ticks, stains, etc.) there is a fee for bringing the room back into service.