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Hilton Garden Inn Irvine East / Lake Forest

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Hilton Garden Inn Irvine East \/ Lake Forest
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366 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Irvine East / Lake Forest
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Showing 359: English reviews
Salem, Oregon
Reviewed 23 July 2016 via mobile

Stayed here five nights in July with three kids. Rooms were clean. Beds were comfortable. The staff was friendly. Down side is the bathroom door didn't close right. The people upstairs sounded like Giants. So ask for a top floor. And we are Hilton members and always stay at Hilton hotels. So it was disappointing that this hotel did not...

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Helpful?
1Thank teresadeleon
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

I appreciate you taking the time to provide some additional feedback on your recent visit. While it seems you enjoyed your visit overall, we definitely had some opportunities and I appreicate the details you provided. For our Hilton HHonors Diamond and Gold members, complimentary breakfast is available for those who select it as part of their "My Way" welcome amenity....

Oconomowoc, Wisconsin
Reviewed 22 July 2016

Asked three employees before extra pillows were delivered. Our room was not cleaned on Saturday. The manager had to intervene to solve our problems. He finally at least brought us clean towels. Rooms need to be inspected by management.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JJZ68
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Please accept my sincere apologies for your experience. I'm both frustrated and disappointed by what took place. This is certainly not consistent with the level of service expected of Hilton Garden Inn. I thank you for your feedback as it allows us an opportunity to review our practices and make the necessary adjustments. We know you have a choice when...

Arlington, VA, United States
Reviewed 22 July 2016

This hotel is in between Hollywood and Legoland in Carlsbad City. Very close to the highway 405 and easy to drive from and to the hotel to various places in Orange county and Los Angeles county. I found parking spots available all time. Nice and quiet neighborhood.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marashed A
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for staying with us on your visit to Southern California! It sounds like you had an action packed visit! Our location is great as we are right off the 241 toll road and close to the 5, 133 and 405 freeways which makes getting around much easier. There is even an Amtrak/Metrolink station in Irvine that is about...

Denver, United States
Reviewed 13 July 2016

Brought my family for a 4th of July weekend at the beach and found this hotel was a good location inland with convenient access to street or highway. Our stay was comfortable and without any issue. I overheard another customer who had some issues with their room, but the hotel staff was quick to make the necessary changes to address...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John W
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

John - Thank you for staying with us over the 4th of July holiday weekend. I'm glad that you enjoyed the hotel and our location. We are fortunate to be located so close to so many fun activities in the Orange County area. We have the Irvine Spectrum a few miles away and we are a fairly quick drive to...

Las Vegas, Nevada
Reviewed 13 July 2016 via mobile

The hilton garden inn was extremely accommodating. The front desk staff pleasant the hotel was easy to find. The rooms are newly remodeled and came out great. Microwave and mini fridge alarm clock ironing board iron and free onsite parking and Wi-Fi will definitely return

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Helpful?
Thank Neshia77
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you so much for taking the time to write a review about your recent stay. We are so happy that you had a terrific stay and enjoyed our newly remodeled guest rooms. In addition to all the amenities you mentioned, we are very fortunate to be located in the heart of Foothill Ranch. We are close to a number...

West Valley, United States
Reviewed 23 June 2016

Very clean and friendly hotel, staff was very friendly and informative. Was able to relax once checked in and loved the hotel for location and price. Beds were extremely comfortable. Hot tub was one to try and relax in after a long day of work.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Terry C
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Terry - We are so happy you enjoyed your visit. The next time you are in area, we hope you have the chance to check out some of the nearby restaurants. Urban Grille is one of our favorites. Also, there is great hiking in the area - a great way to relax after a day in the office. Thank you...

Glendale, Arizona
Reviewed 21 June 2016

Had a situation occur when we first checked in but was resolved with the daytime shift... Jessica, Regina and Michael were very helpful and was able to accommodate our request. Staff was really friendly and kind..

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank juju1924
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for taking the time to write a review about your recent visit. We appreciate you giving us the opportunity to address your concerns. Jennifer took the lead and we appreciate you recognizing her for her efforts. We know you and your group have a choice when you travel and we do hope that should your travels bring you...

Center Ossipee, New Hampshire
Reviewed 18 June 2016

Newly refurbished and very clean hotel with great service. I appreciated the Keurig coffee maker, ample Styrofoam cups and how well lit the room was. For a mid-price hotel I was very pleased with all aspects of my visit.

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Lo W
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for taking the time to share some comments regarding your recent visit. It is great to hear that you enjoyed our newly renovated hotel and had the chance to try out the Keurig machine in your guest room. We hope to be your hotel of choice whenever you visit the Foothill Ranch/Lake Forest area. Warm Regards, Regina M....

Temecula, California
Reviewed 18 June 2016

I love the people at this garden inn Jessica and michael always remember my room preference my name they know the true meaning of service . have stayed many hotels as i am a diamond member and this is the best .

Review collected in partnership with Hilton Garden Inn
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1Thank pawsforpaws
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for your business and for being a loyal Hilton HHonors Diamond member. Jessica and Mike were so pleased that they were mentioned by name. You made their day. Thank you! We know you have a choice when you travel and we hope to continue to be your hotel of choice when you are in the Foothill Ranch/Lake Forest...

Irvine, United States
Reviewed 16 June 2016

A very nice hotel with friendly and courteous staff. Rooms are clean, with more than decent space. It's within walkable distance if you are up to some hiking and biking activities. Excellent breakfast service!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jimmy C
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Hi Jimmy - Thank you for taking the time to write a review about your recent stay with us. We are so happy you had a chance to explore Foothill Ranch. There are some great hiking trails just off the 133 in Laguna Beach that offer stunning views of the Pacific Ocean. If you haven't tried those out - we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a relaxing stay at the Hilton Garden Inn Irvine East/Lake Forest Hotel located near the Foothill Ranch town center, minutes from Irvine Spectrum. Enjoy complimentary in-room coffee with coffee maker, microwave and refrigerator. Internet access is also complimentary throughout the hotel. ... more   less 

Additional Information about Hilton Garden Inn Irvine East / Lake Forest

Address: 27082 Towne Centre Dr, Lake Forest, CA 92610-2803
Region: United States > California > Orange County > Lake Forest
Price Range: £84 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Irvine East / Lake Forest 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Irvine East / Lake Forest Hotel Foothill Ranch
Hilton Foothill Ranch
Hilton Garden Inn Foothill Ranch
Foothill Ranch Hilton
Hotel Style:
#2 Business Hotel in Lake Forest
#2 Romantic Hotel in Lake Forest
#4 Family Hotel in Lake Forest
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Irvine East / Lake Forest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
fivesheds, 5 Mar 2017 | Read review
“Although the freeway isn't close, you can ask for a room on the other side.”
gusb2013, 3 Mar 2017 | Read review
“Rooms away from toll road are quieter.”
Cotogal2017, 1 Jan 2017 | Read review
“What's a good room at this location if the service is sub-par?”
8LaCg8, 28 Sep 2016 | Read review
“We stayed in 312. We didn't have any issues with noise.”
roberto400, 24 Jul 2016 | Read review
5 of 5