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BEST WESTERN PLUS Hotel at the Convention Center

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BEST WESTERN PLUS Hotel at the Convention Center
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481 Reviews from our TripAdvisor Community

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Showing 465: English reviews
1 review
Reviewed 1 week ago NEW

I guess we were spoiled by the Best Western Santa Barbara....it started when we checked in and found out that there is a $15 per day parking fee. There is NO street parking, and if it's a weekday and you find a space, it's metered. Then they couldn't find my membership. (Still don't know if she even tried). The room... More 

Helpful?
Thank Elise H
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Elise H. Thank you for taking the time to review your most recent stay at our hotel. I see that you posted your review two separate times. I am not sure if you did not see that it was posted under your other login or if there is some technical issue. We have notified TripAdvisor of this. Regardless I am... More 

Morro Bay, California
Level Contributor
132 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 week ago

We were expecting your average Best Western & a bit nervous about the location. Our worries were wrong on both counts. The facility is new, quite spacious, and the pool is large, indoor & heated. Our room was large with a king bed and easy to get to from the underground parking via the elevator. The personnel, particularly Shawn Jones,... More 

Helpful?
Thank 2bears93442
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

2bears93442, We're ecstatic to know we exceeded your expectations, and found your stay convenient and comfortable. We apologize if our breakfast room was crowded during your time with us we allow our guest to eat upstairs if they'd like as well. We provide trays located under our coffee make in your guest room. We are grateful for your business and... More 

Dallas, Texas
1 review
Reviewed 1 week ago via mobile

This hotel was recently renovated; beautiful rooms, a lot if selection for breakfast, and extremely quick wifi. I was checked in by Daniella who was quick and efficient, check-in went by quickly. Shawn the manager greeted everyone in the morning, making my stay much more homey.

Helpful?
Thank kylemaddox007
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Kylemaddox007, Thank you for support and time to write us Kyle. On top of the service we provided it's comforting to know that we provided a warm welcoming experience during your stay with us. If you need to get a hold of me just give us a call at (562) 285-0281 Please come again and visit, we look forward... More 

Level Contributor
3 reviews
Reviewed 1 week ago

Disappointing experience overall. This is a decent building, fairly clean and comfortable overall, and the price and proximity to the convention center is good, but it is poorly managed, as evidenced by several items. I stayed three nights during a convention, so I got a pretty good sense of what it's like. There were mostly little things like being informed... More 

Helpful?
Thank Nils M
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Nils M, Thank you for taking the time to review our hotel and our operation. After my initial apology I feel it necessary to assure you that we do take our customer satisfaction very seriously. We are not in the top 10 hotels in Long Beach by avoiding negative customer feedback. I can understand that our service team should have... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We stayed here for a few nights at the end of a 4000 mile road trip. It's not located in a bad spot, it's a short walk over to the beach (I know, it's illegal to walk more than a Block in LA) and close to a fair few amenities. It's pushing value for Money, the rooms are OK, but... More 

Helpful?
Thank Phil M
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Phil M, We appreciate your business and the opportunity to provide you with our service. I'm sorry to hear our high quality pillows weren't comfortable; however we will take your comment into consideration. For our breakfast if you don't mind we would like to hear what comments or suggestions you have, contact us as (562) 285-0281 and let us... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Walking distance to restaurants, bars, shopping, museum. If you are strolling, it only takes 20 min to get to the aquarium and also the mall. Utopia is a wonderful restaurant right across the street. Rooms are clean, beds comfortable. My only dislike was paying for parking. But parking is a premium in that area.

Review collected in partnership with Best Western

Helpful?
Thank lcannar
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Icannar, We are delighted to hear that you had a comfortable stay with us while in Long Beach. We apologize but also are thankful for your understand that parking is a premium in Down Town Long Beach. We hope to have you again for a future stay, we look forward to it. Sincerely, Shawn Jones General Manager More 

Federal Way, Washington
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

Stayed during a trip to visit my daughter in Long Beach...just needed one night before having to get up early to catch a flight. Had a corner room, king size bed. Very clean, and comfortable in a great location. Breakfast opens at 6:30 am includes waffles, YUM...and yogurt, pastries, fruit, and cereal options. Check-in and check-out process easy. My only... More 

Helpful?
Thank Want2TrvlMore_11
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Want2TrvlMore_11, We appreciate your business and support and thank you for your detailed experience about your stay. We will take your feedback about our pillows into consideration as we want to ensure we provide a comfortable sleep; however we are please to know you had a great time while being our guest. We look forward to having another visit... More 

Michigan
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 weeks ago

I spent 6 days at the Best Western Plus while attending a conference at a more expensive locale. The staff at Best Western Plus were all really friendly from the cleaning folks to the front desk. I arrived early, but my room was waiting. The front desk made a point of telling me that they had given me a room... More 

Helpful?
Thank Kalindanya
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Kalindanya, Thank you for your great detailed review of our hotel and your experience while being with us. It pleases my staff and I to know we did a fantastic job in tailoring your stay the best we could. We do hope to see you again, and don't hesitate on taking advantage of our Hot Breakfast we provide if... More 

Seattle, Washington
1 review
Reviewed 3 weeks ago

It was the best weekend of my life. Everything went perfectly. The best things about the hotel would be the breakfast and the concierge. The customer service was amazing! I would 10 out of 10. I recommended it to a couple of my friends. Ellie the concierge was my favorite at the hotel! Very helpful, patient and kind. I thanked... More 

Helpful?
Thank theovoxocrew
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Theovoxocrew, Thank you for letting us be a part of your wonderful weekend. We appreciate any feedback about our staff and thank you for recognizing Ellie's excellent customer service. We hope to have you again very soon for a future stay. Thank you again for taking your time to write us a review. Sincerely, Shawn Jones General Manager More 

Alberta, Canada
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 weeks ago

We love Long Beach and the whole family always stays at Best Western Plus Hotel. No matter what time of year or length of stay Best Western has stayed consistent through many years. Friendly , knowledgeable and well- trained staff are always looking for ways to make your visit perfect. Bright , clean and pleasant surroundings always a joy to... More 

Helpful?
Thank Madisoniann
Shawn J, General Manager at BEST WESTERN PLUS Hotel at the Convention Center, responded to this review

Dear Madisoniann, My staff and I are glad to have had you stay with us, as we really appreciate the great feedback about your experience. We look to further improve our services. We look forward to another visit from you and hope to see you again soon. Thank you for your time to write us a review. Sincerely, Shawn Jones... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Halfway between Los Angeles and Orange County Airport, The Best Western Plus Hotel at the Convention Center is renowned for both convenience and its beautiful location. In the heart of the East Village, Long Beach’s art community this Best Western Plus hotel is less than a third of a mile from the beach, as well as walking distance to the Long Beach Convention Center and a few minutes to both the Aquarium of the Pacific and Long Beach’s Carnival Cruise Port. Our location and amenities make our hotel the perfect place to stay for your next visit to Long Beach. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel at the Convention Center

Address: 517 E 1st St, Long Beach, CA 90802-5025
Region: United States > California > Long Beach
Price Range: £99 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hotel at the Convention Center 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Plus Hotel At The Long Beach
Best Western Long Beach
Long Beach Best Western
Hotel Style:
#9 Romantic Hotel in Long Beach
#10 Family Hotel in Long Beach
#12 Business Hotel in Long Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel at the Convention Center staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel at the Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to utilize Passport free bus, pop on pop off to many Long Beach attractions.”
 of 5 bubbles Madisoniann, 9 Nov 2016 | Read review
“Rooms on the back balcony side near the alleyway are quieter although they don't initially appear to be”
 of 5 bubbles TravelingTeacherPHD, 18 Oct 2016 | Read review
“Try for an upper floor room facing west.”
 of 5 bubbles wr11, 11 Oct 2016 | Read review
“Love the balcony rooms”
 of 5 bubbles K2240EGbethm, 30 Sep 2016 | Read review
“Courtyard rooms mean a view of the parking lot.”
 of 5 bubbles anthonymT1529RB, 4 Aug 2016 | Read review
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