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This is a regular hotel with great amenities. I was able to cook in my room and surf on my computer. The price was great like 120$ for the night, but it was worth it because I was able to relax and enjoy my night....More
Date of stay: November 2018
Response from 00esa, Manager at Extended Stay America - Los Angeles - NorthridgeResponded 2 weeks ago
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so lovely to hear how much you enjoyed your stay, and we are happy you were impressed with our price and amenities. Thank you...More
Its an economy hotel. Very clean and service is good as well If you just need a night to rest, peace a silence is a good hotel. Great service and good budget. There are many fast food restaurants in the area within walking distance.More
Date of stay: November 2017
Response from 00esa, Manager at Extended Stay America - Los Angeles - NorthridgeResponded 6 February 2018
Johnny, thank you for choosing the Extended Stay America. We work hard to make sure our guests have a comfortable and memorable stay with us. It’s a pleasure to read you loved the service provided by our entire staff and that you found us to...More
Stayed here over Thanksgiving as it was a good rate, I guess you really get what you pay for!!
The room that I was given had roaches in it. I killed 3 in the bath room, and 1 in the kitchen area. Very bad!!!
Date of stay: November 2018
Thank amanda j
Response from 00esa, Manager at Extended Stay America - Los Angeles - NorthridgeResponded 3 weeks ago
Amanda, thank you for your review. We sincerely apologize for the inconvenience you had due to the roaches in your room. Our pest control provider has serviced the hotel, and we’re working to ensure procedures are being followed to prevent future infestation. Please feel free...More
I haven’t even gotten my room yet and I’m already frustrated beyond belief. I arrived 45 minutes ago to find an unmanned front desk with a sign that said they were at lunch, their return time was supposed to be 30 minutes ago. There’s a...More
Date of stay: August 2018
Thank Jen C
Response from 00esa, Manager at Extended Stay America - Los Angeles - NorthridgeResponded 20 August 2018
Jen, thank you for staying at our hotel and for sharing your concerns. We apologize for our lack of responsiveness at the time of check-in and for the inconvenience you had due to it. The service that you described is not typical for us, and...More
We have stayed in a few Extended Stay hotels in USA and accept that they are pretty basic hotels. But this one is rubbish!! (Worst of all of them). Has a sort of kirchen and a microwave in the room but not a single utensils....More
Date of stay: February 2018
Response from 00esa, Manager at Extended Stay America - Los Angeles - NorthridgeResponded 1 June 2018
Thank you for choosing to stay at our hotel. We are sorry you were disappointed with our service and your accommodations. Please accept our apologies for letting you down. We hope you will give us another chance to provide you with the visit you deserve....More