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Luxe City Center Hotel

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Luxe City Center Hotel
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929 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Houston
Reviewed 5 days ago NEW

Pro: The condition of the room is nice, clean and as expected, and I would say it is almost luxurious. The staff is friendly. The location is great if you plan to go to a game and being close to LA live. Con: Pricing seems too high and there are hidden fees. The parking is not $42 per night as...

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Helpful?
Thank mthai2016
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is nice to read that you found our location to be perfect for your stay and that you enjoyed your fresh accommodations. However, it is disappointing that you did not find great value in our hotel. We regret that you were unaware of the parking fee. Please know that complete details of all fees and our cancellation policy are...

Hickman
Reviewed 5 days ago NEW

The valet service was excellent and friendly. The front desk was unfriendly and unprofessional. The man could not answer simple questions when asked and acted like I was an inconvenience (nobody else in lobby). The woman when I checked out was dressed inappropriately and was not friendly/unprofessional. Very Disappointing with the price of the hotel!!!

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Helpful?
Thank michellehF4805WR
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is disheartening to read comments like yours. We apologize if our staff may have seemed discourteous in any way and that you did not find great value in our hotel. Our goal is to provide the best customer service as possible to our valued guests, so we are disappointed that this was not your experience. We will discuss your...

Las Vegas
Reviewed 6 days ago NEW

The hotel is in a great location right near the Staples center. I was going to a hockey game so it was perfect. My only complaints are a) the price of valet parking was crazy and b) the street noise can be heard in the room all night long. Car exhaust, emergency vehicle sirens, truck engines. Even on the 8th...

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Helpful?
Thank jpa9022
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is great to read that you found our central location to be perfect for your stay! However, we apologize for any disturbances that you encountered as we understand the importance of a restful night of sleep. Our staff is always available to assist you as they would have tried to relocate your accommodations based on room availability. It is...

Las Vegas, United States
Reviewed 6 days ago NEW

The room was nice. bathroom was a bit smaller than I thought it would be. The Second Level bar, grill and lounge was Outstanding. We dropped both before and after the hockey game. Incredible band! Great cocktails! This is a great place to people watch or, if you're single, maybe hook up.

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Helpful?
Thank Thomas S
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It was our pleasure to welcome you to the Luxe City Center Hotel during your hockey game. Our niXon global kitchen + patio lounge is a guest favorite and we are delighted that you enjoyed our signature cocktails and the live entertainment. We are glad that you had an overall great experience, and we hope to welcome you back for...

Carmel
Reviewed 6 days ago NEW

Although the hotel is beautiful and in a great location, the noise the music from across the street was unbelievable. It felt like our beds were located in the middle of a bar, making it impossible to sleep. We won't return to this hotel and can't recommend it, because of this.

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Helpful?
Thank barbarabechlerf
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Thank you for sharing your experience with us. We are delighted that you enjoyed the beauty of our property and our central location. However, we sincerely apologize for any disturbances you encountered while here. We understand the importance of a restful night of sleep, and we regret that we were not aware of your concern. Please know that our staff...

Bath, United Kingdom
Reviewed 1 week ago

This hotel has a great location for downtown LA. Rooms are smart, clean and comfortable. Has valet parking also and great internet. The staff were friendly had a relaxing atmosphere in this large crazy city.

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Helpful?
Thank Christopher M
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It warms our hearts to learn that you had an excellent time at our hotel! We are delighted that you found our location to be perfect for your stay as we are in close proximity to the top attractions in LA. We will share your compliments with our staff as they will be pleased to hear that you enjoyed their...

Barcelona, Spain
Reviewed 1 week ago via mobile

I really like the experience in the Luxe City Hotel. The food, the room and the services are really good. We went in a big group and was really easy to get transportation, food or whatever needed. Also you have good restaurants near and LA Live & Staples in front.

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Helpful?
Thank Mario C
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

Nothing pleases us more than hearing that we exceeded a guest's expectations! As you experienced, our hotel is located in the heart of LA and we are glad that you were able to easily explore the area. We are delighted that you enjoyed our services and we cannot wait to share your compliments with our team. Thank you, and it...

Los Angeles, California
Reviewed 1 week ago

Excellent service and friendly staff. Close to nightlife and great food. The parking is pricey for overnight stays but that is to be expected when you are in a location such as Downtown Los Angeles though.

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Helpful?
Thank Daniel N
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is great that you found our location to be perfect for your stay! Our hotel is near the best attractions in LA, and we are thrilled that you enjoyed our location. We do want to let you know that our parking fee does include in/out parking privileges and 24-hour secured parking. We appreciate your feedback, and we hope to...

Chelsea, Massachusetts
Reviewed 1 week ago

I stayed at this hotel as part of a conference. Location was everything. It is right in the heart of things. Not a far drive to Hollywood or other parts of CA. I was on the sixth floor towards the back of the hotel, there was a Mexican restaurant just outside my window (lots of music and loud patrons). The...

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Helpful?
Thank bstn909
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It was our pleasure to welcome you to the Luxe City Center Hotel during your conference! We are glad that you were impressed by our central location as we are close to many great attractions in LA. However, we apologize for any inconveniences you encountered during your stay. We understand the importance of a restful night of sleep, so we...

Oakland, California
Reviewed 1 week ago

Wanted a hotel near the convention center and Staples Center. This is an ideal location. The rooms do not offer anything special but they are clean and comfortable. In-and-out parking is great, though the cost of nearly $50 a day is way too steep. Factor that in.

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Helpful?
Thank brianhP8737MY
LuxeCityCenterLA, General Manager at Luxe City Center Hotel, responded to this review

It is wonderful to read that you found our location to be perfect for your stay. Our hotel is a short distance away from the top attractions in LA, so it is great that you enjoyed our central location. We appreciate your feedback about our parking, and we will share your comments with our team. Thank you for sharing your...

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Staying in Downtown

Neighbourhood Profile
Downtown
Downtown Los Angeles is a busy metropolis of towering buildings, bustling streets, and industrial warehouses. There is a distinct multiplicity of cultures here with a growing influx of business professionals and hipsters. Many call the evolution of Downtown over recent years gentrification. New lofts, bars, hotels and restaurants are popping up regularly. Downtown is home to some of the very best restaurants in the city leading the LA foodie scene, plus it is the location of cultural and sports venues including the Walt Disney Concert Hall, the Staples Center, and the Coliseum at the University of Southern California.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Escape the rush of the city and enjoy the relaxed comfort of Downtown L.A.'S newest boutique hotel. Our swanky urban oasis provides travelers the ideal locale for work and play, and is a refreshing recent addition to the Downtown hotel scene. The Luxe City Center Hotel is perfectly positioned steps from STAPLES Center and Nokia Theatre at L.A. LIVE, and justa few blocks from Downtown's Business District. Our 178 guestrooms, including 16 suites, are among the most spacious in the City, blending smart refined decor with a residential feel. ... more   less 

Additional Information about Luxe City Center Hotel

Address: 1020 South Figueroa Street, Los Angeles, CA 90015
Region: United States > California > Los Angeles > Downtown
Price Range: £174 - £383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxe City Center Hotel 4*
Number of rooms: 178
Reservation Options:
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Also Known As:
Luxe City Hotel Los Angeles
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#13 Spa Hotel in Los Angeles
#13 Business Hotel in Los Angeles
#17 Luxury Hotel in Los Angeles
#22 Romantic Hotel in Los Angeles
#42 Family Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from Luxe City Center Hotel staff and other travellers.
14 questions
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Northern NJ
Millstone Township, NJ
over a year ago
Baltimore, Maryland
over a year ago

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Questions? Get answers from Luxe City Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid taxi service”
 of 5 bubbles satisfied-visitor_11, 20 Nov 2016 | Read review
“There are no good rooms, the noise is everywhere.”
 of 5 bubbles Travell_Animal, 3 Nov 2016 | Read review
“Ask to face away from LA Live”
 of 5 bubbles KFerg, 29 Oct 2016 | Read review
“Choose a higher level floor to avoid the noise of LA Live”
  • View from room 315 with LA Live (right) & the Staples Center (left). Notice the dirty windows.
  • Large bathroom. The shower was a bit hard to figure out at first but worked quite well.
  • Very large room (Room 315)
  • In room safe and mini-bar (which we used as a fridge, we just removed a few cans)
 of 5 bubbles MonkeyAndBaboon, 5 Oct 2016 | Read review
“Get a room on the back side of the hotel away from Figuroa St.”
 of 5 bubbles robertbT971RQ, 3 Oct 2016 | Read review
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