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Sheraton Gateway Los Angeles Hotel

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Traveller (290)
Room & Suite (220)
Dining (116)
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Overview
  • Excellent35%
  • Very good39%
  • Average14%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (863)
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All reviewsestela estradathe club loungeclose to the airportspg membercorner suitefree shuttle to the airportself parkingshuttle servicebreakfast buffetcentury blvdan early flightnice roommanhattan beachper dayking bedshort stayrental car
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1 - 5 of 734 reviews
Reviewed yesterday

This is my go-to hotel when flying out of LAX. It is right at the airport, only a shuttle ride away. I have always found the employees friendly and helpful. As a Platinum SPG member, the Club Lounge is a nice plus- free breakfast and...More

Thank James W
Hotel's Favourite
Reviewed 1 week ago

I was truly impressed by this hotel. I got a really good rate through hotwire, which made my stay at this place even sweeter. The hotel had recently gone through a renovation and you can tell. The lobby and common areas are all modern and...More

1  Thank TravellingCarlito
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded 1 week ago

It was such a joy to read your review of your recent visit to Sheraton Gateway Los Angeles Hotel! We are delighted you admired the newly updated look and amenities in both the lobby and your spacious room. It is great you enjoyed your comfortable...More

Reviewed 3 days ago via mobile

The hotel is close to the airport- great for an early morning flight. Overall the hotel recently undergone major upgrade - the rooms are nice and spacious . I am impressed by the effort they put in this project . The club lounge is relaxing...More

Thank RoadWarriorworld
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded 2 days ago

Thank you for your positive feedback on our recently updated look and facilities! It is great you were able to utilize the pool and gym, rest in your spacious room, and enjoy a tasty breakfast in the club lounge. Please come again soon to Sheraton...More

Reviewed 1 week ago via mobile

First stay at this hotel. Javier and Jose went above and beyond to get help. It was greatly appreciated and the kind of service that keepa me coming back.We are loyal to SPG program and love staying at Sheraton resorts.

Thank Kroyal97
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded 4 days ago

We were delighted to hear that our wonderful staff at Sheraton Gateway Los Angeles Hotel went above and beyond to assist in your request! Thank you for your review and we hope you return soon!

Reviewed 1 week ago via mobile

Excellent service by Javier Ramirez and the rest of the staff! We had been to 6 other parking lots around LAX and they were all full. Ended up at the Sheraton by accident and they were incredibly helpful with my 90 yr old grandma. Shuttle...More

1  Thank gormanjanette
Response from SheratonGatewayLAX, General Manager at Sheraton Gateway Los Angeles HotelResponded 1 week ago

Thank you for your excellent review of Sheraton Gateway Los Angeles Hotel! We are glad our amazing staff was easily able to accommodate you for a parking space and utilize our shuttle to make it to the airport. Please keep us in mind the next...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$148 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles
#30 Luxury Hotel in Los Angeles
#42 Business Hotel in Los Angeles
#47 Family Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Los Angeles
#29 Best Value Hotel in Los Angeles
#30 Luxury Hotel in Los Angeles
#42 Business Hotel in Los Angeles
#47 Family Hotel in Los Angeles
#54 Romantic Hotel in Los Angeles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (290)
Room & Suite (220)
Dining (116)
Pool & Beach (48)
Amenities (83)
Business Centre & Event Rooms (5)
Questions & Answers
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Alana S
8 May 2018|
AnswerShow all 4 answers
Response from CanadianWraith | Reviewed this property |
I would imagine it wouldn't be a problem but a quick call to the hotel should confirm it for you
1
Vote
Scott C
Good evening!!! My friends and I were FORCED to stay at this hotel. Our flight to Hawaii was cancelled and we decided to take the room instead of driving home to Hollywood for convenience. BIG BIG MISTAKE!!! While the rooms were clean and significantly maintained, there was no mini-bar. This is important because we could not stay in the lounge downstairs any longer due to the shady transvestite prostitutes coming in and out of the lobby front door. They seemed to circle the lounge and lobby area accompanied by equally shady men; only to leave through the front door and return a few minutes later. This happened several times while we were having our snacks and cocktails. Our bar experience was quite odd as well. When my friends asked for champagne other than what was on the menu: “give us the good stuff”, one of the lounge employees asked if we meant that we wanted cocaine. That comment came out of the blue and was extremely inappropriate!! As we made our way upstairs on the elevator, there were even more of our neighbors drinking from 7-11 cups. We could hear them making comments about how they avoided the 2nd and 10th floors; like they stayed here often. My imagination ran wild trying to figure out what may be happening on the 2nd and 10th floors?!? Refer back to the early reference to shady men and tranny hookers. Maybe I am being a bit dramatic, but it all felt very dodgy to me. I’m curious if the hotel General Manager is aware of what seems to be happening in his/her hotel?!?
11 March 2018|
AnswerShow all 4 answers
Response from glennb164 | Reviewed this property |
I have stayed here aa few times and mini bars are each to their own i don't expect them i dont see them commonly and i travel A LOT each year internationally. Go to Vegas and see if you get a mini bar you dont even get as... More
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Votes
HkWinsome
21 January 2018|
AnswerShow all 8 answers
Response from johnito | Reviewed this property |
Shuttle runs back and forth every ten minutes from hotel to airport
0
Votes
Room Tips
"Use valet parking if you don't want long walks to the parking lot or bad weather."
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"North facing - nice runway views but more noise - depends what you like"
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"any room is a good room here"
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"Go high- really nice views from there. I was on the next highest floor and it was a really nice view."
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