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The Garland

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The Garland
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2,884 Reviews from our TripAdvisor Community

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Showing 2,534: English reviews
Queensland, Australia
Reviewed 4 October 2015

We enjoyed the hotel for our 3 day stopover before flying home. The rooms were large with a nice balcony. The beds and pillows were very comfy. The reception staff were friendly and very helpful. The free shuttle to Universal Studios was great, you could also be dropped off at the metro. We used it every day as you can...

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Helpful?
1Thank JB5059
Daniel M, Manager at The Garland, responded to this review

Dear JB5059, Thank you for taking the time to review your time at The Garland! I know that Los Angeles can be difficult to navigate, but I'm glad that our staff and shuttle were able to relieve you of some of the stress. It's great to hear that you enjoyed Happy Hour at The Front Yard, and took advantage of...

Reviewed 4 October 2015

We stayed in this hotel for 5 nights during our honeymoon trip on September 2015. Once we arrived the reception guy made the preauthorization for our stay, as usual. The only problem was that when we left, we paid all our stay but the reception haven’t cancelled the previous preauthorization which was over 1000 USD. Of course I went to...

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2Thank Davide D
Daniel M, Manager at The Garland, responded to this review

Dear Davide D, Thank you for taking the time to review your recent stay with us. We very much appreciate your business and feedback. Please accept my sincerest apologies regarding the managers method of approach to your bill. Regardless of traditional American service grautity, ultimately, it is at your discretion. Please feel free to contact me at hello@thegarland.com. I would...

N.Ireland
Reviewed 4 October 2015 via mobile

This hotel was absolutely gorgeous, pool was lovely, staff was helpful and the 8pm movie screening by the pool was a lovely added feature! 100% recommend this hotel ! Close to pretty much everything but you will probably need a car! Don't hesitate to book it's worth every penny!

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1Thank aine_1989
Daniel M, Manager at The Garland, responded to this review

Dear aine_1989, Thank you for taking the time to reflect on your recent stay at The Garland. I am so pleased to hear that you found the hotel to be a comfortable home during your Honeymoon in LA! Our Dive-In movies have been very popular with guests, and I am glad that you found them to be an enjoyable part...

Reviewed 4 October 2015

This Hotel is a Great choice for anyone visiting Universal Studios! An Old Hollywood feel, nice pool area, and a complimentary trolly service that takes you too and from Universal Studios every hour. We enjoyed our three night stay at this hotel, we would definitely stay here again. We also really enjoyed the breakfast buffet served daily at the front...

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1Thank Catmacdonald
Daniel M, Manager at The Garland, responded to this review

Dear Catmacdonald, Thank you for taking the time to review your recent stay at The Garland. I am thrilled to read you enjoyed your stay and took advantage of the pool and complimentary trolley service to Universal Studios. The staff and I look forward to welcoming you back on your next vist to the Hollywood area!

Reviewed 3 October 2015

Good hotel, riding on its reputation of yesteryear. Certainly updated, however structure was not. Low ceilings, dark, although the decor brightens it up. Overpriced for the offering. Service was acceptable but not exceptional. Food was good but not exceptional. On the days I visited, the restaurant was short staffed, hence a long wait for service and receiving the bill. $8...

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Thank Eric D
Daniel M, Manager at The Garland, responded to this review

Dear Eric D, Thank you for choosing to stay with us. In the past year, the hotel did go through a full room and restuarant renovation; however, we conintued to embrace the 1970's Spanish Mission style architecture. We believe it provides a unique and comfortable hotel/resort experience for our guests. Thank you for providing us your feedback as we certainly...

Sydney, Australia
Reviewed 2 October 2015 via mobile

Great hotel located within a 5 minute complimentary shuttle ride to Universal Studios. Hotel more like a resort with pool bar and patio dining in the "Front Yard' which was excellent. Easy to just off 101. Room well appointed with complimentary Wi-Fi and plenty of room. Staff particularly friendly and attentive. Highly recommended.

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3Thank DOug57_10
Daniel M, Manager at The Garland, responded to this review

Dear DOug57_10, Thank you for your kind words about The Garland! After a day of exploring Los Angeles, I am thrilled you were able to join us at the pool and escape the hussle and bussle of the city. The staff and I look forward to welcoming you back at The Garland and The Front Yard soon!

Feilding, Manawatu-Wanganui, New Zealand
Reviewed 1 October 2015

We had 5 star service right from when we checked in. We had had a ridiculously early start from Las Vegas and just needed to sleep when we got to LA, Our room wasn't ready for another few hours because of our early arrival and they upgraded us for only $25 and we had a room immediately. Beautiful location, the...

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1Thank Maria K
Daniel M, Manager at The Garland, responded to this review

Dear Maria K, Wow! Thank you for taking the time to review your recent stay at The Garland with us and the TripAdvisor community. I am elated that our reception desk were able to provide you an option to check in after your early travel day from Las Vegas. I will share you kind words with the entire staff at...

Vancouver, Canada
Reviewed 30 September 2015

We stayed a week after it popped up on Orbitz as a best bet. Prices were good so we had low expectations. But each aspect our stay was at the hotel was perfect. The room, the service, the location, the amenities...even the gym. Free internet to top it off.

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1Thank Jordan A
Daniel M, Manager at The Garland, responded to this review

Dear Jordan A, Perfect! Thank you for taking the time to review your recent stay at The Garland. I am thrilled to know you had such an amazing time at the hotel. The staff and I hope to welcome you back soon!

Kent, England
Reviewed 30 September 2015

I really liked this place. I loved the atmosphere around the (small) pool, very chilled and great to have movies showing at dusk. Nice little bar with waiter service and very friendly staff. The check-in staff obviously hadn't been to the same charm school, but were very apologetic when they realised they were in the wrong. Even so a little...

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1Thank sennockred
Daniel M, Manager at The Garland, responded to this review

Dear sennockred, Thank you for taking the time to share you recent stay at The Garland. I am delighted to know you had a wonderful stay; highlighted by the retro-cool style, trolley service and the cucumber gin cocktail. I appreciate both your positive comments and contructive feedback as it really illustrates where the hotel has to continue to provide service...

Auckland, New Zealand
Reviewed 30 September 2015 via mobile

This was my first trip to LA and I'm so glad we chose to stay at The Garland. We stayed for 6 nights and arrived at the hotel early after a long haul flight. Luckily we were able to check in early. There was a bit of an issue with our room as there seemed to be a buzzing sound...

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Helpful?
1Thank Susan C
Daniel M, Manager at The Garland, responded to this review

Dear Susan C, Thank you for taking the time to review your recent stay at The Garland. I am thrilled you had such a wonderful week with us. Furthermore, I am delighted to know the reception desk was able to provide you a more comfortable accommodation after we could not fix the original issue. Thank you for sharing your kind...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Walk into The Garland and you're instantly transported to a secluded, urban oasis, yet close to all the action and excitement of Universal Studios, Hollywood and LA's best attractions. Nestled within seven tree-shaded acres, this authentic LA experience is complete with a welcoming vibe and modern amenities to keep you plugged in, yet completely relaxed. Our guests enjoy a glittering pool under sunny skies, dining on savory dishes and sipping perfect martinis during sunset. The Garland is setting the standard for 'Retro-cool'. Check in and check it out. ... more   less 

Additional Information about The Garland

Address: 4222 Vineland Avenue, Los Angeles, CA 91602-3318 (Formerly Beverly Garland's Holiday Inn)
Region: United States > California > Los Angeles
Price Range: £191 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Garland 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Priceline, Cheap Tickets, Travelocity, TravelUp, Cancelon, getaroom.com, TripOnline SA, Evoline ltd, Jetsetter, HotelsClick and HotelQuickly so you can book your The Garland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beverly Garland`s Holiday Hotel Los Angeles
Holiday Inn Beverly Garlands
Holiday Inn Los Angeles
Los Angeles Holiday Inn
Hotel Style:
#4 Luxury Hotel in Los Angeles
#9 Family Hotel in Los Angeles
#13 Green Hotel in Los Angeles
#15 Romantic Hotel in Los Angeles
#33 Business Hotel in Los Angeles
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Questions & Answers

Here's what travellers have asked, with answers from The Garland staff and other travellers.
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Questions? Get answers from The Garland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paying more for you does not mean a better location. Ask to be facing the Garland center or pool as these rooms are away from the freeway.”
BertieWiltshire, 21 Apr 2017 | Read review
“Some rooms are quieter than others, so if that's important to you check with booking agent first”
777avaw, 17 Apr 2017 | Read review
“Ask for quieter room, away from freeway”
ladytaffer, 11 Apr 2017 | Read review
“All seem great......even those closer to freeway seemed quiet.”
E8405ZNkathleenb, 8 Apr 2017 | Read review
“Ask for a room away from the freeway as it is slightly noisy.”
MarkSimpkin, 3 Apr 2017 | Read review
5 of 5