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Motel 6 Los Angeles Sylmar

Traveller (22)
Room & Suite (14)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Pool
Laundry Service
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Budget
HOTEL CLASS
68Reviews
37Photos
0Q+A
13Room tips
Traveller rating
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+1
The hotel is not in a horrible location and has good security. You cannot get into the parking lot in a car without speaking with security so that was a nice security feature. The cleaning staff needs work. There was a condom wrapper in the towel holder in the bathroom and there
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Response from 6Team, Brand Experience Team at Motel 6 Los Angeles Sylmar
Responded 18 Oct 2018
Dear Maegenr, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience.
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Motel 6 in Sylmar thinks they are doing you a service by renting you a room. In the past I stayed there because the price was right. They give you a list of rules including manadatory inspection of your room if you are staying more than one night. If you are checking out at
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Response from 6Team, Brand Experience Team at Motel 6 Los Angeles Sylmar
Responded 1 May 2018
Samuel, We are sorry to hear about the inconvenience you experienced with the water pressure during your stay. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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This motel was recommended due to our first priority - security. It has a security guard 24/7. Since we were not from California security was our priority. Of course, makes you wonder why they have to have it, but it satisfied us - 2 mature woman traveling alone. Second was
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For the price this was not worth it. Very scary place, very noisy and non smoking rooms fill up with smoke. Front desk told me they could not help but gave ne a national number to call. I called the Guest Relations number and was told to deal with the front desk. Front desk
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Response from 6Team, Brand Experience Team at Motel 6 Los Angeles Sylmar
Responded 12 Mar 2018
Dear Rob, We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding this issue and are mindful to monitor our rooms in order to address, treat and terminate any issues if we discover them. We have designed a thorough and strict procedure to address all complaints or potential issues within our hotel. Unfortunately, bed bugs are a world-wide problem and present a unique challenge due to their highly transient nature, traveling easily in luggage and clothing. This is why we continually train our housekeeping staff to proactively monitor all guest rooms for the potential presence of bed bugs and have standing contracts with professional exterminators to treat affected areas in case any are discovered on our premises. No room gets released until we have and all-clear from them. Please contact our guest relations department at 1-855-787-9864 to better address this situation. Thank you again for bringing this issue to our attention.
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The Motel is fenced and there are two armed security guards at the gate. There are postings in front of the Motel about a dog that was stolen by the Motel staff out of a room and Motel 6 did nothing about the situation. I should have taken this as a bad omen. The front desk was
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Response from 6Team, Guest Relations Manager at Motel 6 Los Angeles Sylmar
Responded 21 Feb 2018
Dear Guest, Thank you for posting your review. We are committed to carrying a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment, and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason, we apologize for the disappointment you describe with the expectations of amenities. We invite you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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All photosTravellerRoom & Suite
Condom Wrapper in Towel Holder3
Condom Wrapper in Towel Holder2
Condom Wrapper in Towel Holder1
Hair on one of the towels
we were in rm#202 and there were bed bugs. pictures are taken only arms and feet but we were bit
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123
"There is no good room to my knowledge. Stay somewhere else. Don't let management lie and tell you this is a one time occurrence."
"Request pool access"
"There are occaisional specials. Look for them."
"Higher floors are the smoking and pet friendly rooms"
"If possible, pay a little extra and stay somewhere safer."
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123
PRICE RANGE
US$80 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
motel 6 los angelesmotel six los angeleslos angeles motel sixlos angeles motel 6
LOCATION
United StatesCaliforniaLos AngelesNorth San Fernando Valley
NUMBER OF ROOMS
158
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