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Holiday Inn Express Van Nuys

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Holiday Inn Express Van Nuys
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182 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Van Nuys
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Showing 177: English reviews
Kansas City, Missouri
Reviewed 12 August 2014

I would recommend this hotel. The best positive was the shower. The shower was great for a tall person (my husband is 6'6" and he fit comfortably in the shower) and had a good shower head. One of the settings was so strong it hurt - which is a positive compared to other hotels typically having very low water pressure....

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1Thank JackiePies
HolidayInn V, General Manager at Holiday Inn Express Van Nuys, responded to this review

Dear JackiePies, During your stay the hotel has been very busy and we would like to express our sincerest appreciation of your kind words for our staff and felt their experience, giving us a plus on our shower heads and parking. Not to mention we are getting a lot of review with the size of our bathroom but you and...

Aliso Viejo, California
Reviewed 26 July 2014

I've stayed at this property before and had the chance to stay again recently. My wife and I got up to the front desk. There was a guest in front of us. Front desk lady named Rosie was helping this unhappy customer. Rosie was getting an earful about a mistake on the reservation and some other minor things. We heard...

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Thank GeeeWeeez
IHGCare, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Dear GeeeWeeez, Thank you for taking the time to write us a review regarding your recent stay with us. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us...

Reviewed 19 July 2014 via mobile

Visiting my daughter in van nuys and most of the hotels were older looking and looked rough areas, all hotels downtown were booked. This was our only close option. We were okay with it because we love holiday inn express chain and never disappointed. During our cross country trip we usually pay around 85-90 a night with military discount. Here...

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Thank hppygirl32
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Each and everyone of our staff would like to thank you for your understanding and kind heart to bring this to our attention and writing a review. Not so many clients or guests especially if they were on a budget would accept the additional price increase to what you normally pay as a Government associate, in that case we salute...

Boise, Idaho
Reviewed 19 July 2014

It is right off the busy and noisy 405 freeway and they didn't have hot water in the morning to take a shower. Need I say more? I suggest you don't stay here unless you are looking for a no frills hotel.

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Thank D P
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Thank you for giving us the opportunity in letting us know of the situation, regarding your concern of the hot water, we were in contact with the Maintenance Manager and within 30 minutes it was back on, not to mention he was called around 1:30 am in the middle of the night. It was just unfortunate that we were not...

Santa Cruz, California
Reviewed 17 July 2014

I made a reservation for one hotel room at this hotel through their central booking application. I received one email confirmation of one reservation. I arrived two hours later and they told me I had two separate reservations. I explained I had only made one reservation. The front desk assured me I would not be charged for the second reservation....

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2Thank Leah F
HolidayInn V, General Manager at Holiday Inn Express Van Nuys, responded to this review

Good morning Ma'm, I believe the issue was settled with you because you've confirmed with us that you are disputing the charges. Hopefully this doesn't stop you from staying at other locations of our hotel chains. And we sincerely apologize for the inconvenience.

Portland, Maine
Reviewed 4 July 2014

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1Thank Eulalia_3
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Kailua-Kona, Hawaii
Reviewed 22 June 2014

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Thank JeffLookinatFish
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

Long Beach, California
Reviewed 19 June 2014

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Thank Nadia A
HolidayInn V, Manager at Holiday Inn Express Van Nuys, responded to this review

Kearn, UT
Reviewed 4 June 2014

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Thank CjeanG
HolidayInn V, Guest Relations Manager at Holiday Inn Express Van Nuys, responded to this review

El Paso, Texas
Reviewed 28 May 2014

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Thank nhrelp
HolidayInn V, Public Relations Manager at Holiday Inn Express Van Nuys, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our 7-storey Holiday Inn Express Van Nuys has 132 newly-renovated rooms with wonderful pillow top beds and granite bathrooms, it has spacious work area with personal voice mail service. The hotel offers a dedicated floor for smoking-rooms only. One of the best location in the Los Angeles area, off the 405 Fwy at Roscoe Blvd exit in Van Nuys, 20 minutes to Downtown Los Angeles, Beverly Hills and Rodeo Drive and it s great shopping and restaurants, UCLA, Getty Museum, Hollywood for star-gazing, LAX, Burbank Airport and Van Nuys Airport. You will be greeted by our friendly staff in our granite and crystal chandelier lobby which offers complimentary 24 hours coffee. We offer a free business center, with internet connection, complimentary local calls, complimentary parking, complimentary full hot breakfast. Our Olympic sized outdoor heated pool is surrounded by a gated-garden. The exercise room is available 24-hours with state-of-the-art equipment. We offer pay-per-view movies, complimentary coffee maker with coffee and tea, iron/ironing board, hair dryer and hypo-allergenic rooms. ... more   less 

Additional Information about Holiday Inn Express Van Nuys

Address: 8244 Orion Ave, Los Angeles, CA 91406
Region: United States > California > Los Angeles > North San Fernando Valley
Price Range: £134 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Van Nuys 2.5*
Number of rooms: 132
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Also Known As:
Holiday Inn Express Van Nuys Hotel Los Angeles
Holiday Inn Van Nuys
Holiday Inn Los Angeles
Los Angeles Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Van Nuys staff and other travellers.
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Questions? Get answers from Holiday Inn Express Van Nuys staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were close to the front but it was quiet overall.”
 of 5 bubbles 4mycountry96, 7 Mar 2017 | Read review
“My room was in the middle and quiet.”
 of 5 bubbles woorker47, 2 Mar 2017 | Read review
“Take room from upper floor. A busy road is very close to the hotel....”
 of 5 bubbles Traveller007Finland, 4 Jan 2017 | Read review
“They all seemed the same. I wasn't there long enough to make a judgment on this.”
 of 5 bubbles 315arsenm, 9 Aug 2016 | Read review
“stressless environment. clean, good breakfast and nice staff”
 of 5 bubbles mail4tola, 17 Jun 2016 | Read review
5 of 5