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Extended Stay America - Los Angeles - LAX Airport

ExtendedStayUS$170*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Los Angeles - LAX Airport
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83 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Lomas de Zamora, Argentina
Reviewed yesterday NEW

What a dissapointment this hotel was. I booked there because I already booked before on other hotels of the same chain, but evidently they don't have the same quality standards for all of their hotels. Filthy (very), smelly, poorly managed, too few employees, and most of them very rude and disrespectful, although there were some notable exceptions in the front...

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Helpful?
Thank guscir
00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Please accept our sincere apology for the cleanliness and service issues you encountered during your stay at our hotel. Your experience is not indicative of our usual performance. We take your comments seriously and our training procedures will be revisited to ensure this does not happen again. We hope you and your family will give us another chance to show...

HOTEL’S FAVOURITE REVIEW
Reviewed 12 July 2016

I just can't believe this Extended Stay America wanted a $50 a night parking fee. Parking should come with your stay. This outraged me. Don't pay the fee, get upset and let them know about it. They finally did waive the fee for us.

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Helpful?
Thank 640faym
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry you had an issue with our parking fee. However, I am glad to see it was resolved and that you were able to enjoy your stay despite the issue. The staff and I would like to thank you again for posting your review. We...

Bengaluru, India
Reviewed 1 week ago

Poorly maintained carpets - don't feel very clean. Smelly bathrooms (musty and fungi like things at the drain hole in the bathtub). Back breaking bed - not firm, feels more like a poorly designed hammock.

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Helpful?
Thank ajose12345
00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Our guests deserve a clean and well-maintained suite, and we apologize that you did not have a better experience. We are meeting with staff members to discuss this situation and reiterate the importance of attention to detail. We regret the inconvenience caused and invite you to come back and validate the changes we will be implementing and to experience the...

Utrecht, The Netherlands
Reviewed 1 week ago

Nice hotel. The location was good. A westfield mall is nearby. You can even walk to it. Fot the evenings you can go to a nearby movie theater. Hotel was clean. Kitchen was ok. Only the parking fee is strange at this location. Rooms are noisy.

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Helpful?
Thank Corn15
00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for including Extended Stay America - Los Angeles - LAX Airport in your travel plans. We are pleased to read our convenient location was perfect for your needs and that you liked our clean facilities. However, we apologize for the inconvenience you experienced. We appreciate your feedback and hope the positive aspects of your visit will bring you...

Liverpool, United Kingdom
Reviewed 8 April 2017

For the price this is not a good deal because you also have to pay a hefty parking fee. It's not like you can stay in LA without needing a car. But it is one of only a few places that have a kitchenette. The first room we had was on the first floor facing the parking lot so that...

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Helpful?
Thank Kizgr8
00esa, General Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for your candid feedback. We are pleased to know you liked the cleanliness of our property and your well-equipped room. However, I am sorry for your disappointment with our hotel policy and the service. We hope you will consider us the next time you are in this areas so that we can make it up to you. Sincerely,...

Ohio
Reviewed 20 March 2017

Maybe this place is worth it for long stays if you bring your own everything but pretty much anything is better if you just need a decent place to stay for a night. Uncomfortable bed-- cheap linens, hard mattress, flat pillows. Exactly what you don't want in a hotel. Shoddily put together. You can tell they don't care... the bathroom...

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Helpful?
Thank Wine_Venture
Brisbane, Australia
Reviewed 4 December 2016

First room I got the windows didn't close so I was worried about my safety and change to another, the next room smelled terrible and had dirty towels and coffee all over the floor. Did not want to keep changing rooms so I just took that one however it took 4 attempts of asking it to be cleaned for it...

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Helpful?
Thank traveler4052016
Long Beach, California
Reviewed 16 November 2016

1st room wasn't clean, walked into an unmade bed and dirty room. 2nd room was definitely a smoking room, and smoking floor. She said she could come and spray it for us... 3rd room was OK, very hard mattress and no cups, glasses, or stocked kitchen. The front desk kept blaming the system, but they were very friendly. I did...

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Helpful?
1Thank mcmosier
Long Beach, California
Reviewed 6 November 2016 via mobile

First of all, thank goodness we verified our reservation by phone before arriving. Our booking.com reservation was not in their system. Upon arriving there were other guests who also did not have their reservations in the system but they have not called ahead. The front desk seemed to be having difficulty getting them their rooms. Meanwhile, we were assigned to...

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Helpful?
Thank Gretchen M
Washington DC, District of Columbia
Reviewed 24 October 2016

had to book a last minute reservation and I can't say I was disappointed I used it for sleeping and showering as I was out most of the day! it was a centralized location to most of my travel, nearest the airport and it was within walking distance of a movie theater and mini mall with eateries.

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Helpful?
Thank ladyofdestiny
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The team and I appreciate your remarks. It is great to read you valued our central, convenient location for most of what you needed to do in the area. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fees: $15/day for stays of 1-6 nights. $5/day for stays of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 S Sepulveda Blvd, Los Angeles, CA 90045-1508
Region: United States > California > Los Angeles > Westside
Price Range: £116 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Los Angeles - LAX Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors, since you will hear ALL the noises from footsteps if you choose a room on the lower floors.”
guscir, 22 May 2017 | Read review
“Take the upper floor. It is less noisy.”
Corn15, 14 May 2017 | Read review
“Choose an upper room that faces the rear of the hotel, away from Sepulveda blvd. and not near the elevator.”
Kizgr8, 8 Apr 2017 | Read review
“Stay somewhere else. Overpriced. A granola bar does not count as "free breakfast".”
Wine_Venture, 20 Mar 2017 | Read review
“4th floor is smoking, no matter what they say”
mcmosier, 16 Nov 2016 | Read review
5 of 5
ExtendedStay
US$170* /night
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Expedia.comUS$170
Booking.comUS$170
PricelineUS$169
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Prices are for 1 room, 2 adults
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