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Extended Stay America - Los Angeles - LAX Airport

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Extended Stay America - Los Angeles - LAX Airport
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77 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Brisbane, Australia
Reviewed 3 days ago NEW

First room I got the windows didn't close so I was worried about my safety and change to another, the next room smelled terrible and had dirty towels and coffee all over the floor. Did not want to keep changing rooms so I just took that one however it took 4 attempts of asking it to be cleaned for it...

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Helpful?
Thank traveler4052016
Long Beach, California
Reviewed 3 weeks ago

1st room wasn't clean, walked into an unmade bed and dirty room. 2nd room was definitely a smoking room, and smoking floor. She said she could come and spray it for us... 3rd room was OK, very hard mattress and no cups, glasses, or stocked kitchen. The front desk kept blaming the system, but they were very friendly. I did...

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Helpful?
Thank mcmosier
San Francisco, California
Reviewed 4 weeks ago via mobile

First of all, thank goodness we verified our reservation by phone before arriving. Our booking.com reservation was not in their system. Upon arriving there were other guests who also did not have their reservations in the system but they have not called ahead. The front desk seemed to be having difficulty getting them their rooms. Meanwhile, we were assigned to...

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Helpful?
Thank Gretchen M
Washington DC, District of Columbia
Reviewed 24 October 2016

had to book a last minute reservation and I can't say I was disappointed I used it for sleeping and showering as I was out most of the day! it was a centralized location to most of my travel, nearest the airport and it was within walking distance of a movie theater and mini mall with eateries.

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Helpful?
Thank ladyofdestiny
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

The team and I appreciate your remarks. It is great to read you valued our central, convenient location for most of what you needed to do in the area. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 19 October 2016 via mobile

The staff was super friendly - however the room just totally turned me off... the fridge was so disgusting & a total eye sore. It really brought the value of the room down. It should either be replaced or thoroughly bleached & cleaned (:

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1Thank Stephanie W
Reviewed 8 October 2016

Dirty, disgusting rooms. Refrigerator had huge stain on the front of it. Big burner on electric stove did not work at all. Had to beg for any utensils for 'kitchen'. Claimed that they did not have dish soap even though my coworker got some. 2 of each item was all that was given out (2 forks, 2 spoons, 2 knives),...

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Helpful?
Thank carl f
Pasadena, California
Reviewed 1 September 2016

I stayed on the 4th floor at this hotel for one night in Aug. 2016 because I had a conference to attend nearby early the next morning. While it's not a fancy place, my experience there was good. Based on my stay: friendly, helpful staff; a clean room throughout; very quiet the entire evening and all through the night; a...

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Helpful?
1Thank smarmydave
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Your feedback is very important. I am more than pleased to read you were provided with suitable accommodations and amenities while our staff was helpful. It is satisfying to read your review on how our hotel is "solid" and you were able to rest peacefully. The staff and I would like to thank you again for posting your review. We...

Bay Area
Reviewed 31 August 2016

It's been a while since I've stayed here, long before the parking fees (which I can't believe they have the nerve to charge) but definitely a stay I will NEVER forget. The room was filthy! There were bitten finger nails on the night stand (yeah I know, gross huh?), extremely nosy like someone was partying above. The staff had complete...

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2Thank SoLady_13
Switzerland
Reviewed 14 August 2016

Given LA traffic we decided to stay at an airport hotel to facilitate check-in. Others likely had similar ideas and lots of nearby hotels we checked were fully booked. Nothing exceptional about this place: "functional - and expensive" for what is provided best describes this experience. Breakfast consists of (just a) coffee and a muffin. The parking fee is ($15...

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Helpful?
Thank Eric B
Reviewed 12 July 2016

I just can't believe this Extended Stay America wanted a $50 a night parking fee. Parking should come with your stay. This outraged me. Don't pay the fee, get upset and let them know about it. They finally did waive the fee for us.

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Helpful?
Thank Fay M
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry you had an issue with our parking fee. However, I am glad to see it was resolved and that you were able to enjoy your stay despite the issue. The staff and I would like to thank you again for posting your review. We...

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Near Extended Stay America - Los Angeles - LAX Airport

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fees: $15/day for stays of 1-6 nights. $5/day for stays of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Los Angeles - LAX Airport

Address: 6531 S Sepulveda Blvd, Los Angeles, CA 90045-1508
Region: United States > California > Los Angeles > Westside
Price Range: £109 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles-Lax Airport Hotel Los Angeles
Extended Stay America Los Angeles
Extended Stay Los Angeles
Los Angeles Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Los Angeles - LAX Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is smoking, no matter what they say”
 of 5 bubbles mcmosier, 16 Nov 2016 | Read review
“No Comment”
 of 5 bubbles AnnandWinnie, 21 Apr 2016 | Read review
“ask for kitchen utensils and needs prior to checkin.”
 of 5 bubbles richardpW1299XD, 4 Jan 2016 | Read review
“Higher floors seems to be OK.”
 of 5 bubbles 102mukeshc, 3 Sep 2014 | Read review
“Bring your own air freshener or nose plugs.”
 of 5 bubbles Bellaroma777, 19 Nov 2013 | Read review
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