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    Sheraton Universal Hotel

    333 Universal Hollywood Drive, Los Angeles, CA 91608-1095
    (818) 980-1212
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    01/01/2018 02/01/2018
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    US$376Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$292
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    Traveller (491)
    Room & Suite (290)
    Pool & Beach (78)
    Overview
    • Excellent25%
    • Very good35%
    • Average23%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “city walk” (130 reviews)
    “theme park” (56 reviews)
    “club room” (55 reviews)
    Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Universal Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,711)
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    21 - 25 of 1,578 reviews

    Reviewed 2 November 2017

    I typically do not have unsatisfactory reviews of hotel stays but in this case I feel one is necessary. We booked the newer rooms to avoid renovation issues and there were a total of 3 rooms booked in our party. Upon entering room, the carpets...More

    1  Thank Consuelokk
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 3 November 2017

    Thank you for your detailed feedback and we certainly apologize for the missed experience . We will also share the positive praise to the Sheraton team that you had great interactions with . We do hope top have a chance to chance to regain your...More

    Reviewed 1 November 2017

    Second stay at Sheraton Universal. This time we stayed in a renovated room. Rooms were clean and spacious and the bed was very comfortable. Unfortunately while the rooms look really nice, if you look at the quality, you see flaws. Our rooms shower door didn't...More

    Thank BaliY
    Reviewed 1 November 2017

    See my review from six years ago. Staff is still wonderful but the hotel renovations are going very badly. We were given a newly renovated room on the 20th floor, which was very much appreciated since we no longer have status with SPG. The new...More

    Thank Balad
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 1 November 2017

    We thank you for being a repeat guest and for taking the time to give us your feedback and praise to the Sheraton Family for excellent service . We will share your concerns with the managers involved as your feedback is invaluable and we hope...More

    Reviewed 31 October 2017

    Ok, first things first, renovations continue, we heard it when we checked in but that was it, didn't bother us. Staff was terrific. You can get to universal studios with a quick walk (uphill). Take the elevator across from the entrance to the Hilton for...More

    1  Thank KelAZ88
    Reviewed 28 October 2017

    To be very honest, I always stay at this hotel, love the staff, they all know me, and I'm back almost monthly for years, BUT...somewhere along the way, this renovation job to the hotel took a wrong turn. I just recently stayed in a renovated...More

    Thank FHANDS
    Response from Sheratonmanager001, Guest Relations Manager at Sheraton Universal HotelResponded 29 October 2017

    Thank you kindly for taking the time to give your feedback , we appreciate your feedback and the fact you are frequent Guest . Thank you for being a loyal SPG Guest and we hope to have a chance to regain your confidence during a...More

    Hilton Los Angeles/Universal City
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    #46 of 355 hotels in Los Angeles
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    The Garland
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    BLVD Hotel & Spa
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    Nite Inn at Universal City
    184 reviews
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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Los Angeles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 457
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Starwood, Expedia, Hotels.com, Travelocity, getaroom.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Sheraton Universal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Los Angeles >
    • Central L.A
    • Also Known As
    • Sheraton Los Angeles ,
    • Los Angeles Sheraton
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    Traveller (491)
    Room & Suite (290)
    Pool & Beach (78)
    Dining (72)
    Hotel & Grounds (442)
    Bathroom (42)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 355 hotels in Los Angeles
    Hilton Los Angeles/Universal City
    3,915 reviews
    .14 miles away
     
    The Garland
    3,184 reviews
    .76 miles away
     
    Nite Inn at Universal City
    184 reviews
    .23 miles away
     
    BLVD Hotel & Spa
    447 reviews
    .31 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    travelkween
    28 November 2017|
    AnswerShow all 3 answers
    Response from Txbd75 | Reviewed this property |
    Nothing is free at this hotel or others in the immediate area of the park.
    0
    Votes
    FRR94114
    8 October 2017|
    AnswerShow all 8 answers
    Response from Bethesda M | Reviewed this property |
    Yes! I was informed at the front desk of Sheraton Universal that the renovation is scheduled to be done before holiday season when I stayed there about a month ago. They totally close some floor one after another during... More
    1
    Vote
    MamaBellaLuca
    19 April 2017|
    AnswerShow all 5 answers
    Response from Sheratonmanager001 | Property representative |
    Hello and thank you for your inquiry , the renovations will still be taking place in November. Please call the front desk Manager for Club Access information. We are exited that this renovation upgrade is happening and... More
    1
    Vote
    Room Tips
    "Ask for a remodeled room; and check-in early to make sure you get one!"
    Read review
    "Don't stay here"
    Read review
    "If you have kids and plan to use the pool, you might like a room on the Terrace Level."
    Read review
    "Avoid the tower until construction is done!"
    Read review
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