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LOUD! Thin walls, could hear conversations being held in a normal voice in the next room word-for-word. Then, there was the wheezing/groaning sound that woke me up all night long. And, last, the air conditioner emitted a groan every time it was about to kick...More
2 Thank michael w
Response from Susie G, Front Office Manager at Holiday Inn Express Madera Yosemite Pk AreaResponded 1 April 2015
Thank you for your feedback we take all reviews seriously. I would like to send my apologies to you for the inconveniences you had. I am glad that you did find our hotel to be clean and friendly. If you will be staying...More
Room was ok. But another situation where its suppose to be non smoking and you walk in and can smell smoke. Told the front desk person and once again she just said "ok" nothing else.
Bed was not the best and not the worst.
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Madera Yosemite Pk AreaResponded 11 October 2014
Thank you for your comments about your stay with us. I am pleased that you enjoyed our breakfast selections. However, I regret that the condition of the room was not 100% satisfactory. I have taken note of this and it will be addressed...More
I recently spent three nights in this hotel. I found the staff to be friendly, the service was excellent and the room was spotless. My room was very large and nicely furnished. Internet access was fast and reliable. I especially liked the water pressure in...More
Thank Robert R
Response from Susie G, Manager at Holiday Inn Express Madera Yosemite Pk AreaResponded 22 September 2014
Dear Valued Guest,
Thank you so very much for taking the time to leave a review about your three nights at our property. I am happy that the staff was friendly and your room was large and spotless. I will be sure to share all...More
Typical Holiday inn express quality, clean room with good beds, and great flat screen, Internet service was good. Expected the traditional great breakfast but was let down as it did not the usual egg and cheese omelets, in its place was scrambled eggs that were...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Madera Yosemite Pk AreaResponded 29 August 2014
Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the room accommodations you had. We're sorry our breakfast selections was not to your liking. The feedback we receive from our...More
When I arrived the front desk worker, sorry I can't remember her name, was so kind and helpful. The room was wonderful, clean and relaxing. Breakfast was delicious. The young lady caring for the breakfast area was very friendly and kept it clean. Everyone was...More