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After a terrible Air b n B experience, the reception could not have been more friendly. The room was clean and comfortable.
The breakfast not too expensive and good variety. The staff at breakfast were very good and attentive.
Plenty of restaurants close by for...More
This was not our original choice of hotels in MdR, but moved here due to a bad experience at another local Hilton hotel - so glad we did!! We stayed here over New Years/Rose Bowl weekend and even though the city was packed and the...More
Stayed there over a weekend in April. Wow! The grounds are nice and the location in Marina Del Ray is sweet. Just a couple of things to be aware of.
Our room on the Honors floor had a great view of a wall. Yes, when...More
I've stayed at this location 20-25 times over the past 2-3 years. my experience has been consistently great. the location is conveniently close to LAX and has easy access to great dining and entertainment options in Marina Del Rey, Venice Beach and Santa Monica.
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I've stayed at this hotel before they remodeled and it's so much better now. Unfortunately, you now have to pay for parking but who doesn't charge in LA? The room was spacious and I'd definitely go back. The only drawback was trying to get out...More
Response from Steve P, General Manager at Hotel MdR-A DoubleTree by Hilton HotelResponded 3 days ago
I am glad you enjoyed your stay at Hotel MdR and appreciate your positive feedback. I have checked with our engineering department and we have since resolved the issue with our parking gate. Please accept my apologies for the delay in getting out...More
Response from dtesanovic5069 | Reviewed this property |
This was my first time travelling to California. My girlfriend and I flew in from Toronto, I rented a Mustang convertible. Upon arrival to the hotel, we were greeted by very friendly staff. I was given a parking tag and... More
This was my first time travelling to California. My girlfriend and I flew in from Toronto, I rented a Mustang convertible. Upon arrival to the hotel, we were greeted by very friendly staff. I was given a parking tag and pass, at which no time was I told that there was a $24 US per day charge plus tax. There was no sign on the counter or on the wall advising that you will be ripped off for parking. im only posting the negatives of this Hotel because I am having Travelocity try to rectify the problem, the hotel won't reimburse me for the parking.
our first room faced the garbage compactor for a small plaza and smelled of a wet dog which is understandable as the hotel is pet friendly.
I contacted the front desk about the room, they assigned us another room which had a view of the garbage compactor which was fine, I just wanted to relax. I discovered that the shower in this room had very little pressure, so low that I couldn't wash my hair. Again, we were moved to another room. It was smaller, no sofa but at this point the shower worked and it didn't smell. It had a better view, the main drive leading to the hotel.
Yesterday morning our check out day, I got out of bed and noticed a piece of paper had been slipped under our door. It was bill for parking. $184 US!!!!
Who needs a coffee after getting blindsided like this. After getting up off the floor, I contacted the front desk. The girl said the charge is posted on the Travelocity website. I looked and looked and looked and finally I found it buried in an obscure part of the website. I told the girl that nowhere on my confirmation was this fee mentioned or on my parking mirror hanger or on the pass itself. I also asked why I wasn't advised that this fee existed when I checked in or why it isn't displayed at the front desk. Same BS, sorry we can't help you.
So Travelocity is looking into the issue and will let me know within 24 hrs, I have a feeling it's all lip service. I will contact MasterCard and file a complaint, I will also contact the CEO of Hilton and let them know how there brand ruined my first experience visiting LA.
Thanks MDR Dbl Tree
There are no water problems, it has a nice pool and there are a few shops within a two block area. The hotel was built as a Marriott Court Yard hotel, so the rooms are small. Most restaurants are a couple of miles away in... More
There are no water problems, it has a nice pool and there are a few shops within a two block area. The hotel was built as a Marriott Court Yard hotel, so the rooms are small. Most restaurants are a couple of miles away in the marina area. There are no freight elevators, so housekeeping and room service personnel will be riding the elevator with you. You should compare the Hilton Garden Inn and the Court Yard to this property.