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Extended Stay America - San Jose - Milpitas - McCarthy Ranch

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Extended Stay America - San Jose - Milpitas - McCarthy Ranch
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78 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Bengaluru, India
Reviewed 4 days ago NEW

Suddenly planned trip to San jose, only this hotel had rooms available near the office I wanted to go. It was $143+taxes per day for the Deluxe Room. From the reviews I read from net, my expectations were low. It was corporate booking at corporate rate apparently. It was planned for 5 nights. I reached this place around 8.30 AM...

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Helpful?
Thank ArunB1985
Reviewed 1 week ago

The staff working here are very helpful and friendly. The location is close to China town. A lot of Chinese restaurants and stores are within walking distance. It is equipped with a kitchen so you can do some cooking there. In general, It is worth the price.

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Helpful?
Thank 亚宇 彭
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Thank you for taking the time to share your comments. We are glad or staff provided you with memorable customer service and that our convenient location was beneficial during your stay. It is good to know you felt our hotel was worth the price. Thank you again for your kind words. The staff and I would love to provide you...

San Diego, California
Reviewed 4 weeks ago

Woke me up after was called by front desk after midnight then hung up, then without warning the mgr. shows up at my door knocking after midnight demanding I open the door without identifying herself. They claim they weren't sure if I was a registered guest at the hotel. Unreal. A dump. When I complained to their HQ (call center...

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Helpful?
Thank cyclonergr
West Palm Beach, Florida
Reviewed 12 November 2016

This place is crappy.... stayed her 2 nights in September while on business in Silicon Valley. There was a game on at the Levi's Stadium so the pickings were limited. The room was extremely basic, the bath water collected in the tub. They do not have cable (there are some local stations). I felt unsafe (used my suitcase to block...

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Helpful?
Thank pencilelbow22
Reviewed 17 October 2016

Upon my check-in on 06/09/16, I was told, I would receive weekly room service on Sunday. I didn't receive any for two weeks. After shooting some emails to higher authorities, I finally received it. I stayed for another two weeks and didn't receive the service anymore. Even the bed sheets were also not changed.

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Helpful?
Thank niladri c
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for not keeping our promise of providing weekly housekeeping service. To make sure this doesn't happen again, I am reviewing this response with my housekeeping staff and increase our efforts in ensuring all of our long term guests...

Lausanne, Switzerland
Reviewed 29 September 2016 via mobile

- Run down place that is relatively cheap compared to other hotels in area, but for what you get is still expensive. It feels like a hotel where you go to commit suicide. - kitchen with electrical plates and no safety are a fire hazard. - saw some cockroaches - noisy rooms, not well insulated.

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Helpful?
Thank John B
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Your review for our hotel was recently brought to my attention. It looks like our hotel was not up to standards during your visit, and we'd like to sincerely apologize for that. We strive to offer a clean and relaxing environment for our guests and clearly we missed the mark on that. We will forward your comments to our senior...

New York City, New York
Reviewed 8 September 2016

In my efforts to be cost conscious for a potential future employer, I opted to book a hotel room at a lower cost (about $30 less expensive) Extended Stay rather than booking through SPG (Aloft, Sheraton, etc) for an interview the next morning in the San Jose area. I checked in to the hotel at 11pm and went straight to...

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Helpful?
Thank james p
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Hello, James. I received a copy of your review, and wanted to take a moment to personally respond. We are very sorry that we were unable to resolve this issue during your stay, and would like to speak to you at your convenience. Please contact our new General Manager at the property MLP@esa.com or by calling the property. We would...

Austin
Reviewed 22 August 2016 via mobile

Stayed here for a last minute work trip. The room had no shampoo or any cups or glasses to drink out of. The freezer had a bunch of dead gnats in it. The Showtime guide in the room was from two months prior. It seemed like nobody had stayed there in a while. The little gym had a couple of...

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Thank Chris T
Reviewed 10 August 2016 via mobile

Stay away no matter what. After booking 2 double beds and getting a 1 queen size (reached hotel after midnight) with an excuse that there were no other rooms available, I thought we were done with the surprises for the night. Opened door to the room and bed was not made, sheets were half curled up in bed half on...

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Helpful?
Thank Omersharar
Pune, India
Reviewed 10 July 2016 via mobile

Location is convenient. Lot of shops/restaurants in and around it. Staff is helpful. Only issue is room cleaning. Its done only once in a week!!! Which is too bad. Was there for almost 10 days. Rooms are good. Kitchen is all equipped but doesn't include utensils. So limited things can be tried out. Overall was a good stay. Would have...

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Helpful?
Thank devengodbole
Manager_11525, Manager at Extended Stay America - San Jose - Milpitas - McCarthy Ranch, responded to this review

Thank you for taking the time to tell us about your experience. I appreciate you for pointing out are staff was helpful, thank you. I noticed you mention there weren't any utensils in the kitchen. We do provide kitchen utensils, which are available upon request. This gives you the option to customize what you need and dishes are sanitized and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - San Jose - Milpitas - McCarthy Ranch

Address: 330 Cypress Dr, Milpitas, CA 95035-7906 (Formerly Homestead Studio Suites)
Region: United States > California > Milpitas
Price Range: £87 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Jose - Milpitas - McCarthy Ranch 2.5*
Number of rooms: 161
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Also Known As:
Homestead Studio Hotel Milpitas
Homestead Suites Milpitas
Homestead Milpitas
Milpitas Homestead Suites
Homestead Studio Suites Milpitas
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - San Jose - Milpitas - McCarthy Ranch staff and other travellers.
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over a year ago

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Questions? Get answers from Extended Stay America - San Jose - Milpitas - McCarthy Ranch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms on the 1st floor of the building where reception is located”
 of 5 bubbles ArunB1985, 15 Jan 2017 | Read review
“Find somewhere else to stay”
 of 5 bubbles pencilelbow22, 12 Nov 2016 | Read review
“Great place if you like to experience bed bug bites!”
 of 5 bubbles jamispark, 7 Sep 2016 | Read review
“main building, second floor”
 of 5 bubbles bluesad, 14 Apr 2016 | Read review
“Don't go off the pictures. Read these reviews.”
 of 5 bubbles 382patrickf, 28 Mar 2016 | Read review
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