Best Western Plus Brookside Inn
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Best Western Plus Brookside Inn

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Traveller (38)
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Room & Suite (36)
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About

4.0
#4 of 23 hotels in Milpitas
4.0 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
At the Best Western Plus Brookside Inn you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Brookside Inn will stand out among other hotels in Milpitas,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Brookside Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Sauna
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

400 Valley Way, Milpitas, CA 95035
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 61 out of 100
61
San José Mineta International Airport
Metropolitan Oakland Intl Airport
26.4 mi
See all flights
334Reviews3Q+A30Room tips

Reviews
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Detailed Reviews
BobGoldwing wrote a review Mar 2023
Bastrop, Texas
Hotel's Favourite
5.0 of 5 bubbles
Very nice facility. The entire staff was friendly. The room was very comfortable and quiet. The breakfasts were nice and had a good choice that that changed daily. The location was close to the freeway yet very quiet with limited road noise.
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Review collected in partnership with Best Western
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Curtis F wrote a review Aug 2021
Dasmarinas City, Philippines
5.0 of 5 bubbles
We loved this motel. It looks like a newer facility, and everything was just wonderful. The rooms are clean and spacious. The staff is very friendly. The complimentary breakfast is way more than we expected. They provide scrambled eggs; sausage; potatoes, and waffles, plus the usual fare of yogurt; fruit, and cereal. They also serve Starbucks coffee. They have a very pleasant dining room, with real plates and silverware. We chose to dine in the patio area outside, which was a perfect setting for breakfast.
One aspect of a motel stay that is important to me is the water pressure in the shower. This shower was beyond exceptional. Dare I say perfect. I loved taking a shower there. I want that shower
😄. The TV has a large screen with a good clear picture, and lots of DirecTV channels.
You will be very glad you stayed at this motel.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Take advantage of the complimentary breakfast.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara K wrote a review May 2022
Normal, Illinois
4.0 of 5 bubbles
While the rooms run a little small, they are nicely appointed with all the modern amenities & a very comfy bed. Our room was on the busy road side of the building, rooms on the inward facing side have lovely outdoor seating which faces a beautifully landscaped area.
Breakfast here is fantastic! So many options & you get real plates & silverware since you're in the hotel's restaurant.
We would stay here again as it's very near the freeway.
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Review collected in partnership with Best Western
Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
monapacheco wrote a review Aug 2021
Menlo Park, California
5.0 of 5 bubbles
Best Western (BW) is my first search especially when selecting accommodations for travel especially with my grandkids. BW is very family friendly and depending on the location has the amenities I and my family enjoy, pool, breakfast and comfortable beds. I would definitely stay at the Milpitas location again.
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Review collected in partnership with Best Western
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Priscilla G wrote a review Jul 2021
5.0 of 5 bubbles
First I want to say that my stay with my family was above and beyond my expectations. Immediately entering the beautiful lobby, I was greeted with big smiles. All staff were very kind, helpful, and made sure we knew what time breakfast was the pool, ice,etc. The room was as pictures show very very clean, comfortable pillows and bed. The pool was very clean
Also the location is perfect. My stay was so peaceful and quiet. I did not hear a sound. Before we left we went to the restaurant for the morning conventional breakfast, oh my the food was so delicious, so mouth watering so satisfying. Yummy yummy. 5 Stars BW
Thank You so much for catering to me and my family.
- P. Gonzalez
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from roseanna tate, Guest Services / Front Office at Best Western Plus Brookside Inn
Responded 8 Oct 2021
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back soon. If I can be of assistance in the future, please don't hesitate to contact me at 408-263-5566. Thank you again for taking the time to complete the survey. We appreciate your loyalty and we look forward to your next stay with us. Sincerely, Best Western Plus Brookside Inn "please mention this surevy response letter promotion to receive a 10% off your next rate for you future stay!"
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren B wrote a review Jul 2023
1.0 of 5 bubbles
This used to be one of my favorite hotels. However, when I checked in the manager Susan, started yelling at me about the extra clean-up work for pets - despite this being a pet friendly hotel. She yelled at me, the other hotel team members and created such a stressful environment that I didn't feel comfortable leaving my room until after she left.

She then asked me to do an additional step of calling the hotel, after I had made a non-refundable best western membership reservation, so that they would have the option of cancelling my reservation at the last minute.

As a Diamond Select member, I depend on the certainty that my reservation via the Best Western Application will be honored. It is not the customer's job to manage room inventory.
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Date of stay: July 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: Understand that the hotel manager, Susan, often yells at employees and customers with dogs at the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura d wrote a review Jul 2021
4.0 of 5 bubbles
What a GREAT first impression to be checked by Micheal at the front desk!  His customer service skills are exceptional!  Our room was very clean, with comfy beds, and a charming balcony. Then, it got better. I was so surprised to see such an amazing buffet breakfast spread! Now of days, most hotels send you packing with a box filled with a granola bar, yogurt, and fruit. AND I was greeted by another stellar employee! Francisco the host/waitperson was very friendly, everything was clean and tidy. Then... dun dun, dunnnn... the third night, sadly it went downhill fast! The owner's son worked the front desk for a couple of shifts. He should NOT work in the hospitality field at ALL!  He was so rude and arrogant! He smoked in front of the lobby/hotel entrance. He answered the phone like the ex-girlfriend he just dumped was calling him, totally annoyed.  We did not see him smile one time. He was just rude and clearly did not want to be there. With a sigh of relief, the regular staff returned that evening! So overall Best Western Plus, Brookside Inn in Milpitas, CA has a great friendly staff, a warm breakfast, and is nice and clean. Oh, and it is close to grocery stores, freeways, gas stations, etc. comfy 
A special Thanks to Michael and Francisco! -Laura, Lily & Terra
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Date of stay: July 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
valiantriley wrote a review Nov 2021
Oroville, California
5.0 of 5 bubbles
The convenience of this hotel can't be overstated, since we came 3 hours away (for a medical procedure) This hotel is very close to a grocery store, gas station, and freeway.....The plush pillows, well made bed, and orderly looking room were a welcome delight after our long drive. But the extremely friendly and helpful staff, and manager, were what made our stay so satisfactory. We experienced the front desk's smiles and easy check-in, the breakfast lady's kindness, and the manager's graciousness. Thank you to all!
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Review collected in partnership with Best Western
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
southparklibrary wrote a review Apr 2021
Los Angeles, California
4.0 of 5 bubbles
The Best Western Plus Brookside is very comfortable, newly renovated , and served a delicious breakfast . The staff was very helpful and welcoming. The grounds and patio area was very nice and there was a very good restaurant and bar area.
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Review collected in partnership with Best Western
Date of stay: April 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David B wrote a review Sept 2022
Newark, California, USA
5.0 of 5 bubbles
BWP Brookside Inn is right in the hub of the East Bay/South Bay. Easy access to major roadways (880, 237 and 680). A short drive to Levi's Stadium and major cities as San Jose and Sunnyvale. Less than an hours drive to Oakland and San Francisco. Nice centralized hub to three major airports (SJC, OAK and SFO). Local/chain restaurants and supermarket/drugstores are located on East Calaveras Blvd/Hwy 237.
BWP has a inviting exterior and a beautiful fountain that is nice to sit by and unwind. A large parking lot to accommodate guests. Rooms are clean and comfortable and the WiFi signal is strong and reliable. Inn's Staff is very friendly and helpful. Well stocked breakfast items displayed nicely. Really cool coffee maker that makes everything! Big screen TV's to view the day's events. Breakfast venue is kept clean and orderly. Outdoor seating is available if you want to eat outside. The lounge offers a Happy Hour during the week.
Janet and I have stayed there many times and have never had a issue but a wonderful time.
Read more
Review collected in partnership with Best Western
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
796Pauline asked a question Oct 2015
Honolulu, Hawaii12 contributions9 helpful votes
is there a shuttle from San Jose airport
Answer from NWGAL61
Pacific Northwest211 contributions102 helpful votes
no shuttle but lots of cabs at airport & public tranportation
Lauren B wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Avoid the manager Susan. Beware that the may cancel your reservation upon arrival."
Read full review
Lauren B wrote a tip Jul 2023
1 contribution
1.0 of 5 bubbles
"Understand that the hotel manager, Susan, often yells at employees and customers with dogs at the pet friendly hotel."
Read full review
Curtis F wrote a tip Aug 2021
Dasmarinas City, Philippines178 contributions75 helpful votes
5.0 of 5 bubbles
"Take advantage of the complimentary breakfast."
Read full review
Jay wrote a tip Jun 2019
1 contribution1 helpful vote
1.0 of 5 bubbles
"Stay away from parking lot"
Read full review
yajnas68 wrote a tip Apr 2019
Bengaluru, India249 contributions54 helpful votes
3.0 of 5 bubbles
"Rooms facing away from 880 are quieter."
Read full review
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PRICE RANGE
£106 - £134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus brookside hotel milpitas, best western milpitas, milpitas best western
LOCATION
United StatesCaliforniaMilpitas
NUMBER OF ROOMS
78
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS BROOKSIDE INN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Best Western Plus Brookside Inn
Which popular attractions are close to Best Western Plus Brookside Inn?
Nearby attractions include St. John The Baptist Catholic Church (0.5 miles), Jain Centre of Northern California (0.7 miles), and Shreemaya Krishnadham (0.5 miles).
What are some of the property amenities at Best Western Plus Brookside Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Brookside Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Brookside Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Brookside Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Brookside Inn?
Conveniently located restaurants include Dishdash Middle Eastern Grill, Banana Leaf, and Sen Dai Sushi.
Are there opportunities to exercise at Best Western Plus Brookside Inn?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western Plus Brookside Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Brookside Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Brookside Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Brookside Inn?
The staff speaks multiple languages, including English and Spanish.
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