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Crowne Plaza San Jose - Silicon Valley

368 reviews
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Traveller (131)
Room & Suite (61)
Dining (9)
Overview
  • Excellent31%
  • Very good42%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“silicon valley”(41 reviews)
“san jose”(26 reviews)
“mini suite”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (368)Write a Review
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Show reviews that mention
All reviewssilicon valleysan josemini suitereasonable hotelbusiness tripbusiness hotelbreakfast buffet isroom servicehotel is locatedmccarthy ranchshopping centerbasic amenitiesgreat mallthe room was nicefitness roomair conditionerrobot
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1 - 5 of 323 reviews
Reviewed 3 weeks ago

Naturally everything in the pictures looks great and shiny and it's all true until you get to the room. They are mediocre at best. The bathrooms are in dire need of updating with the old fixtures and ancient white square tiles. The room absolutely wreaked...More

Thank fdanna
Response from IHGService, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded 1 week ago

Hi fdanna, Thank you for choosing our property for your business travel and leaving us feedback. I am glad to learn that you find our hotel's interior and cleanliness pleasant. It is also nice to know that our hotel staff's service was satisfactory. However, I...More

Hotel's Favourite
Reviewed 13 December 2017

Stayed in this hotel for two nights as we were having a big family party in one of their function rooms. The things that stand out for me were the Reception and banquet staff. They were awesome in the sense that they were very accommodating,...More

Thank CapDG
Reviewed 4 weeks ago

This is an old hotel and the rooms are decent but nothing fancy and I didn't feel delivered value for money. I guess because of the location and close proximity to surrounding major tech companies, the rooms are in demand therefore the price was higher...More

Thank canadahk
Response from IHGService, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded 2 weeks ago

Hi canadahk, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location. On the other hand, we would like to apologize for not living up to your expectations regarding our...More

Reviewed 14 January 2018 via mobile

Mixed feelings about this hotel. Nice clean rooms. Ample free parking nice staff at reception and a nice sports bar. The pool was enjoyable and kept clean even in January. Disappointed by the individual window mount aircon, not what I expect for a Crowne Plazza....More

Thank Ken-2many-Avios
Response from IHGService, Guest Relations Manager at Crowne Plaza San Jose - Silicon ValleyResponded 3 weeks ago

Hello Ken-2many-Avios, I am happy that you found our rooms clean and the staff commendable. On the other hand, it is unfortunate that the air condition unit, the food selection and quality negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience...More

Reviewed 19 December 2017 via mobile

First time at a Crowne Plaza and I was impressed. The hotel class is 3.5 stars with friendly check-in staff and comfortable beds. Room was also bright and clean. There was a little noise from the adjacent rooms but no external noise issues (eg from...More

Thank JE and JA D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Outdoor pool
Details
Price range
US$124 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Milpitas
#4 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Milpitas
#4 Business Hotel in Milpitas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (131)
Room & Suite (61)
Dining (9)
Pool & Beach (4)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Alice Z
30 September 2016|
AnswerShow all 2 answers
Response from David W | Property representative |
Hi Alice, We currently don't have water kettles in the rooms but we do have some set aside for guests whom would like one. Please let us know by calling/emailing us before your check in or simply asking the guest service... More
1
Vote
Bobby C
25 June 2015|
Answer
Response from David W | Property representative |
Hello Bobby, thank you very much for your question. Unfortunately, we do not have a refrigerator in the rooms except for our suites. However, should you have need for one for medical or infant formula we would gladly... More
0
Votes
eddie s
17 November 2014|
AnswerShow all 5 answers
Response from David W | Property representative |
Hello Eddie, Thank you very much for your question. The hotel does not offer free breakfast in our room rates, however you can easily add discounted full breakfast buffet during your stay via our website when you make your... More
0
Votes
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12
Room Tips
"In winters, visitors may like to prefer east-facing rooms (even number) to have sun."
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"Halal food restaurants within walking distance"
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"Higher floor and quiter"
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"Ask for a room not facing the freeway."
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