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Quality Inn & Suites Montebello

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Quality Inn & Suites Montebello
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113 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Dallas, Texas
2 reviews
Reviewed 4 weeks ago

Would highly recommend staying here. Everything is well appointed and location is convenient to everything. Front desk personnel are friendly and helpful and rooms are super comfortable. Would stay again for sure.

Helpful?
Thank Robert B
1 review
Reviewed 27 October 2016 via mobile

The very professional and attractive young lady Jeanette at the front counter was very courteous and helpful. The best experience with a hotel I've ever had. I would certainly encourage my friends and family to stay there. Can't wait for the opportunity to stay there again. Thank you Jeanette.

Helpful?
Thank tru3blu3
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Dear guest Thank you so much for taking the time and writing a review. I'm glad to see you are having a wonderful time with us. Please don't hesitate to contact me with any questions or concerns. I'm always glad to help our guest. Sincerely Jeanette Patino More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Checked in for a night while on business. Receptionist was rather abrupt with no polish to his customer service; never mind the lobby was in shambles due to renovations, but alteast generate a warm smile! The lobby bar was also closed so that was a bummer; I don't mind renovations, just ne nice when someone checks in. The room was... More 

Helpful?
Thank Eff R
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Thank you for sharing your experience. I'm sorry to hear about the incidents and I will be taking action to ensure this doesn't happened to our future guest. Again I apologize for everything you experienced during your stay with us. Thank you More 

1 review
Reviewed 3 October 2016 via mobile

This motel was not an enjoyable experience at all. Very outdated, smelly, dirty carpets, dirty bed sheets. Room phone didn't work, blow dryer was broken & had to get it replaced. The bath drain was very slow. The first and last time staying here!

Helpful?
Thank Magdalena C
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
82 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 July 2016

For us it was a good location, close to a major highway (I 5). Nice and clean hotel. Friendly staff. The staff at the front desk was helpfull. Nice breakfast. Very good bed. Quiet room. Interesting decoration.

Helpful?
Thank Lilian B
Jeanette P, Front Office Manager at Quality Inn & Suites Montebello, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Finland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2016 via mobile

Location was ok, near highway, starbucks, walmart etc. Hotel was pretty old looking. Rooms was also, looked like i came to visit grandma. Walls was awful (look pic). Internet connection was good and breakfast was ok. So decent place to stay few days!

Helpful?
Thank Jezetus
Spanish Fork, Utah
Level Contributor
4 reviews
3 hotel reviews
Reviewed 27 April 2016

We booked two rooms months in advance and had planned on staying a couple nights. Our room was smelled soooo bad!!! If you can imagine a combo or cigarette smoke, mildew and bug spray so strong that I walked right out. Well hotel was SOLD out that night and it was midnight, so I was told to open the windows... More 

Helpful?
Thank WellTraveledFor36
Level Contributor
3 reviews
Reviewed 17 April 2016 via mobile

Carpet was dirty. Front desk is very rude and has no manner. Bath tub drain is not working. The hotel also has a muggy smell. The only positive thing i can say about this place is the breakfast is ok. For the price I paid for this hole, I rather paid a little more to get a real 3 star... More 

Helpful?
Thank Joseph30005
South Bend, Indiana
1 review
Reviewed 6 April 2016 via mobile

I could go on about how comfortable the bed was or how good the breakfast was, but the real reason to stay here is the staff. Christina and Juan were especially fantastic and very helpful with anything and everything. Both were friendly, kind and absolutely delightful. Housekeeping was exceptional- the room I stayed in had much more room than I... More 

Helpful?
Thank Christoph M
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 March 2016 via mobile

Although the rooms were clean enough, the staff and the hotel itself left alot to be desired. It was loud, the staff I came in contact with were rude, our Door lock was missing. We were in the 2nd floor, there was a live band that was playing down in the bar until way after midnight. When we commented about... More 

Helpful?
Thank Traci C

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Montebello

Address: 7709 Telegraph Rd, Montebello, CA 90640
Region: United States > California > Montebello
Price Range: £67 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Montebello 2.5*
Number of rooms: 151
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Also Known As:
Quality Inn & Suites Montebello Hotel Montebello
Quality Inn And Suites Montebello
Quality Inn Montebello
Montebello Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Montebello staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Montebello staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to Quality Inn Bell Gardens, it's a better place than this Q Inn.”
 of 5 bubbles effr2016, 19 Oct 2016 | Read review
“Just get a different hotel, if you want some peace and quiet, and really good service for your money.”
 of 5 bubbles USMC1966, 31 Dec 2015 | Read review
“don't stay here”
 of 5 bubbles 396vivianb, 15 Dec 2015 | Read review
“its a dump”
 of 5 bubbles treehuggerj, 17 Nov 2015 | Read review
“If you are looking for a place near shopping, eateries, and attractions, look elsewhere.”
 of 5 bubbles txbikerTexas, 15 Mar 2015 | Read review
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