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Hilton Garden Inn Monterey

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Traveller (205)
Room & Suite (216)
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Overview
  • Excellent35%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible2%
Travellers talk about
“fire pit”(106 reviews)
“nice hotel”(78 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Monterey
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Monterey
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,630)
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1,509 results
Traveller rating
547
582
250
94
36
Traveller type
Time of year
LanguageEnglish
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547
582
250
94
36
Show reviews that mention
All reviewsfire pitnice hotelunderground parkingnice poolthird floorshort drivehot tubcannery rowwould stay here againeasy accessfront desk stafffitness centerconvenient locationper nightfisherman's wharfpebble beachbig sur
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1 - 5 of 1,509 reviews
Reviewed 3 days ago

Enjoyed our stay very much. The staff was extremely helpful and pleasant. Our bed was very comfortable. We did not get a chance to use the restaurant, but hopefully next time we will. The cookies by the coffee in the evening was a nice and...More

Review collected in partnership with Hilton Garden Inn
Thank Sue C
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 2 days ago

Thank you so much for the incredible comments! I think perhaps there may have been a slight confusion regarding the 1-rating perhaps? Either way, we thank you for your time, consideration, and excellent feedback!

Hotel's Favourite
Reviewed 2 January 2018

So we had to get in the car to go any place we wanted to go, the Hilton Garden Inn was the best family friendly hotel we have ever stayed in when visiting Monterey/Carmel. Their pool was heated and was available for the children to...More

Review collected in partnership with Hilton Garden Inn
3  Thank dpmiss
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 3 January 2018

Excellent! Thank you so much!

Reviewed 4 days ago via mobile

Hotel was ok to good. The staff was friendly and helpful. You definitely need a car to get around. You can walk to downtown (I did it several times) but it’s a hike and you have to cross a busy highway. There is a crosswalk....More

Thank Patti D
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 3 days ago

Thank you so much for the time and details, and allowing us to hear about areas of opportunity for the Staff and Property to work on. We will share these details within all departments and continue to drive towards being the premier Hilton experience in...More

Reviewed 5 days ago

This is a nice hotel - our room was clean, quiet and had all that we needed. The patio was a nice touch, and we enjoyed the hotels hot tub as well. Our reservation didn't include breakfast and we didn't otherwise eat at the on...More

Thank cpsm0m
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 4 days ago

Thank you for your comments and details. We hope to build on your comments for your next visit, stay well!

Reviewed 5 days ago

My wife and I stayed here for two nights on a fly drive. We were there at a weekend. My wife is disabled. Our disabled Room was adequate although the heating was very noisy. When we checked in the receptionist warned us that service for...More

Thank HfromMK
Response from Chase R, Director of Sales at Hilton Garden Inn MontereyResponded 4 days ago

Thank you for the very interesting feedback. We apologize that we were unable to satisfy your expectations and recognize the comments shared. We will review with out team members and continue to build our strength as one of the premier Hilton Hotels in Monterey County....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$171 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Monterey
#8 Business Hotel in Monterey
#11 Romantic Hotel in Monterey
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Monterey
#8 Business Hotel in Monterey
#11 Romantic Hotel in Monterey
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (216)
Pool & Beach (70)
Dining (32)
Amenities (61)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
DS9MW
7 February 2017|
AnswerShow all 3 answers
Response from terezalee | Property representative |
The parking charge is $15 per day.
0
Votes
rollitos0117
13 September 2016|
AnswerShow all 6 answers
Response from colleenmB4311KD | Reviewed this property |
We were there twice within a month ...once at the end of September for a weekend....and again early November and both times the wonderful heated pool was open until 10PM! There is also a hot tub...towels at the... More
0
Votes
Room Tips
"the corner suite we stayed in had an odd layout and was adjacent to the freeway"
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"do not stay on the street side. its loud"
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"If you are a light sleeper then book a room facing the pool."
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"rear rooms away from lobby"
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