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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Centrally located on Cannery Row. Easy walking to the Aquarium, the Wharf and restaurants. My second time staying here. The rooms are clean, always updated. The grounds are clean and well maintained. The staff was always helpful and polite. I will stay here again.
This was one of 9 hotels my 15 year old daughter and I stayed at as part of a West Coast trip and it ranked in the top 3 of those 9 in terms comfort, convenience but most of all the staff. We arrived after...More
This is a great location in a beautiful area of California. Driving down Wave St. the hotel is easy to miss. Free parking under the building was a plus. Checking was smooth with courteous employees at the front desk. I was assigned a room on...More
Thank Woodpecker48
Response from IHGService, Guest Relations Manager at Holiday Inn Express Monterey - Cannery RowResponded 1 week ago
Hi Woodpecker48,
Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate our location, staff service, and breakfast among the others, I was concerned to see your disappointment with our...More
Great location and a really nice staff, unfortunately it is really noisy. Traffic and most annoying are the Doors slamming. Why is it that poor hotels cant set there closers to close without slamming. Not to mention the clientele this hotel seems to carer to...More
1 Thank Jeff M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Monterey - Cannery RowResponded 3 weeks ago
Hi Jeff M,
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you...More
We stayed here for a few nights on a trip to Monterey. It’s in a great location, Cannery Row/Fisherman’s Wharf/the aquarium are all in walking distance and free parking is a major plus. The room was basic but clean and comfortable. Breakfast is provided but...More
Response from BaysideHotels | Property representative |
Thank you for your question! We do indeed have ADA compliant wheelchair accessible rooms, but unfortunately they do not have roll-in showers. Please contact our property directly at 831-372-1800 if you have any other... More
Thank you for your question! We do indeed have ADA compliant wheelchair accessible rooms, but unfortunately they do not have roll-in showers. Please contact our property directly at 831-372-1800 if you have any other questions!
Response from BaysideHotels | Property representative |
Hello! Thank you for your question and for your interest in our property! We are located only half a mile from the Monterey Bay Aquarium, which is an easy walking distance!