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BEST WESTERN PLUS Inn at the Vines

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#14 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
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BEST WESTERN PLUS Inn at the Vines
BEST WESTERN PLUS Inn at the Vines
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675 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Sunnyvale, California
Reviewed 4 August 2015

Average hotel, friendly staff, great value if staying in Napa. Will definitely consider staying again as rates are great. Free breakfast at Denny's with membership. We stayed in the loft suite, just a warning the bathroom is downstairs and the bedroom is upstairs.

Review collected in partnership with Best Western
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Thank KrissyG788
Reviewed 3 August 2015

Excellent experience, up to date facility, great bed, clean and very sharp and experienced receptionist and staff. Very nice grounds and 1 block from shopping center , food and supplies. Very quiet and slept well. My wife and I stayed 3 nights, to get ready for a wedding.

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Thank R1658OEsteveg
salem,or
Reviewed 2 August 2015

Hotel was convenient,clean and easy to locate. Front desk was helpful in making tour reservations. Denny's next door was great for breakfast and snacks in the lobby were healthy and convenient. We will differently be returning when visiting Napa.

Review collected in partnership with Best Western
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Thank Howard W H
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Wow! What a glowing review, thank you for the kind words. We thrive to give our guests the best experience when visiting us. We can't wait for your return to Napa.

Fulton
Reviewed 31 July 2015

This was a great hotel for the price in mid-summer in Napa Valley. We enjoyed our stay and found everything clean and comfortable.It was handy to visit the wineries and was close to downtown Napa. The hotel staff were friendly and accommodating. We thoroughly enjoyed our stay.

Review collected in partnership with Best Western
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Thank 725sherrym
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your review! We are so thrilled you enjoyed your stay.

Phoenix, United States
Reviewed 27 July 2015

Great value for the area. A friendly, caring, and clean hotel in what is otherwise a very expensive place to visit. A nice pool, spa, and fitness facility, all attended by a professional, and warm staff, and all for a reasonable price!

Review collected in partnership with Best Western
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Thank Jacques L
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your great review! We are thrilled you enjoyed your stay and hope to see you again in the future.

Dallas, TX
Reviewed 24 July 2015

Every time we asked a question, we got a great answer and great service. I thought the hotel was a bit overpriced--we went during a half marathon, so all the hotels were booked--but the service kind of made up for that.

Review collected in partnership with Best Western
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Thank beanica
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your review! We thrive on giving our guests excellent customer service. We hope you come and visit us again for next years marathon.

Phoenix, Arizona
Reviewed 24 July 2015

Hotel is far better than we expected in all the ways that count. Clean big room, quiet, good bed, and great staff. The breakfast is provided at Denny's, and with many of these hotels, that is the case. We prefer a breakfast at the hotel, but other than that, we had a pleasant stay.

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Thank jhh850
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your recent review. We are pleased you enjoyed your stay. We thrive on excellent customer service and hope to see you again in the near future.

Reviewed 23 July 2015

Ill be back! Clean and comfortable, with staff that will go above and beyond to make your stay wonderful. We came here for the Napa to Sanoma Half Marathon, and we are quite pleased with our choice. We knew we would not be in the room much, so price was what we were looking for. The Napa Valley is not...

Review collected in partnership with Best Western
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Thank Jodi D
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you so much for your review. We are really pleased you enjoyed your stay and hope you come visit us again.

Memphis, Tennessee
Reviewed 22 July 2015

Walked in to the room and was greeted by an overpowering stench of disinfectant. We opened all the windows but it took several days for the smell to disappear. Ceilings are extremely thin and so you hear anyone walking around upstairs well into the late hours of the night. Every morning, we found broken glass in the parking lot, probably...

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1Thank conleym54
Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 22 July 2015

Very nice and clean. It offers coffee and snacks in the morning, but no breakfast. Dennys is right next door. Great idea if yuo are hungry at any time of the day. We enjoyed the pool. It was nice and warm.

Review collected in partnership with Best Western
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Thank Irma V
Bret C, Owner at BEST WESTERN PLUS Inn at the Vines, responded to this review

Thank you for your review and we are glad you enjoyed your stay. Thank you for your compliments on our rooms. We do offer a full hot breakfast to our Rewards Members with qualified rates. You just need to book directly with us or at Best Western.com. We hope to see you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
BEST WESTERN PLUS Inn at the Vines just received Best Western International’s highest honor, "The Chairman’s Award," for outstanding quality, design and high customer service. Travelers from all over the world choose Inn at the Vines as their vacation destination. BEST WESTERN PLUS Inn at the Vines, also nominated as one of the best hotels in Napa Valley, provides finely appointed accommodations in the heart of all there is to experience in our beautiful wine country of Northern California. Whether your travels bring you to Napa for a weekend get-away, business, family vacation, or a wedding, BEST WESTERN PLUS Inn at the Vines is ready to ensure a comfortable and memorable stay. ... more   less 

Additional Information about BEST WESTERN PLUS Inn at the Vines

Address: 100 Soscol Ave, Napa, CA 94559-4010
Region: United States > California > Napa Valley > Napa
Price Range: £106 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Inn at the Vines 3*
Number of rooms: 69
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Also Known As:
Best Western Plus Inn At The Vines Hotel Napa
Best Western Hotel Napa
Best Western Napa
Napa Best Western
BEST WESTERN PLUS Inn At The Vines Napa, Napa Valley, CA
Hotel Style:
#3 Green Hotel in Napa
#10 Business Hotel in Napa
#10 Family Hotel in Napa
#13 Romantic Hotel in Napa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Inn at the Vines staff and other travellers.
5 questions
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Crescent City, California, United States
United Kingdom
9 months ago
San Jose, California, United States

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Questions? Get answers from BEST WESTERN PLUS Inn at the Vines staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We opted for the 3rd floor away from the elevators and it was very quiet, 319”
 of 5 bubbles CiCiG597, 13 Mar 2017 | Read review
“Breakfasts included in the price of the room at Denney's on the same lot saved us some expense and the meal options were good.”
 of 5 bubbles BelarusRich, 7 Dec 2016 | Read review
“Rooms are clean and it is quiet. A Denny's is connected so there is a convenient on property dining option.”
 of 5 bubbles rfurso, 30 Oct 2016 | Read review
“Ask for the top floor”
 of 5 bubbles bpm5515, 25 Oct 2016 | Read review
“We stayed on the third floor with window facing to the south -- not much of a view.”
 of 5 bubbles kevinl146, 14 Oct 2016 | Read review
5 of 5