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All reviewssweet potato wafflescookiesbed and breakfasthot tubdowntown napahard boiled eggsfresh fruitsmall hotelthe breakfast areamain buildingwine countryclose to downtownroad noiseroom was largeevery eveningbreakfast was excellentgreat place to stay
A small and clean hotel at a convenient location close to downtown NAPA and the rest of NAPA VALLEY. Quality of Services is adequate. However, the rate on Friday night of more than $300 is excessive compare with that of other days in the week.
We had a quick trip to Napa and wished we could have stayed longer. I found this hotel through tripadvisor and am so glad I listened to the reviews. Definitely more like a B&B than a hotel. I also rarely (if ever) stay at a...More
2 Thank nbwm88
Response from Lucy A, General Manager at Best Western Plus Elm House InnResponded 20 June 2018
Thank you for taking the time to review our hotel, we appreciate the feedback so much, Thank you for your kind words and compliments, ill be sure to share them with my staff. We are so glad our unique Best Western showed you what the...More
Nice small very friendly hotel. Brilliant staff and nice clean rooms. Great value and not too far from downtown Napa. Nothing is too much and they have wonderful muffins and chocolate chip cookies available complimentary for all guests
We Loved the feel of this hotel. Friendly customer service from check in to the complimentary breakfast. The only negative might be for some people is the traffic noise you can hear from the window. Our room was on the 3rd floor facing the street...More
Cute, clean, and convenient. Fabulous staff. Would love to revisit. Minor detail but upon return to hotel ~11PM Saturday night, no parking in lot but we did find street parking nearby. This property definitely improved our perceptions of Best Westerns!
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We were just guests but I imagine the management at the Elm house would be able to assist. Note: Even though they are not far from where the train departs, I'm not sure if they have transportation - However a good bet would... More
We were just guests but I imagine the management at the Elm house would be able to assist. Note: Even though they are not far from where the train departs, I'm not sure if they have transportation - However a good bet would be an Uber to get you to the station and back.