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Renaissance Newport Beach Hotel

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Traveller (24)
Room & Suite (94)
Pool & Beach (50)
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Overview
  • Excellent43%
  • Very good16%
  • Average25%
  • Poor16%
  • Terrible0%
2 weeks ago
“New face lift left some scares.”
yesterday
“Good stay”
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12)
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1 - 5 of 11 reviews
Reviewed yesterday

This property is currently under renovation and does not have a concierge lounge or spa. Our room was recently renovated (similar to the new lobby look). Staff was also professional and courteous. Not sure how much rates will increase once the renovation is complete but...More

1  Thank GreatTraveltime
Management response:Responded today

Dear GreatTraveltime, We appreciate your recent stay and review. Our Spa should be back online in July and I hope you will have the opportunity to enjoy it in the future. Delighted that you had a good stay and you found our stay professional and...More

Reviewed 1 week ago via mobile

We had to switch rooms three times due to black mold in our bathroom sinks. Maid staff either isn’t properly trained, or simply don’t care. We had to somewhat complain to get the two night exorbitant valet fee waived. Make sure to get a room...More

Thank B-Taw_73
Management response:Responded 5 days ago

Dear B-Taw, Thank you for taking the time to share your valuable feedback. My name is Brian Keys and I am the General Manager at the Renaissance Newport Beach Hotel. As you mentioned in your review we are under a complete refresh of the hotel...More

Reviewed 2 weeks ago

Shared room with a gentleman that is Platinum Marriott card member. He requested upgraded suite because I was joining him. We got a one bedroom suite with sofa bed. The sofa bed was terrible.So I asked for a pillow top cover to improve the comfort....More

Thank Arsen M
Management response:Responded 2 weeks ago

Dear Arsen, We appreciate your recent stay and review on this four star review on this website. Delighted to read that you had a great dining experiences in our hotels. We are coming to the end of our extensive renovations but have not any new...More

Reviewed 2 weeks ago

Renaissance remodel a huge miss. Lobby lounge and restaurant looked better before the renovation. The colors, rope, rattan, and wicker furniture do not depict the Orange County lifestyle. Not 4 Stars.More

Thank sherrirjaff
Management response:Responded 2 weeks ago

Dear sherrirjaff, We appreciate your recent stay and review on this website. I was so disappointed that you do not appreciate our new design. The overwhelming response has been positive but understand that that design tastes are very personal. There are many great traditional styled...More

Reviewed 2 weeks ago

I am a business traveler and spend 80+ nights at hotels each year. I am pretty reasonable with my expectations I think - I know a perfect service experience is hard to come by. I also recognize this hotel is undergoing a rebranding and was...More

Thank Dan B
Management response:Responded 2 weeks ago

Dear Dan B, We appreciate your recent stay and review. As a road warrior who obviously know hotels well, I apologize that we failed you. We do value our customers feedback and sorry if yours feel through the cracks. I hope to have the opportunity...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$133 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Newport Beach
#6 Luxury Hotel in Newport Beach
#6 Spa Hotel in Newport Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$133 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Newport Beach
#6 Luxury Hotel in Newport Beach
#6 Spa Hotel in Newport Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (94)
Pool & Beach (50)
Dining (24)
Amenities (36)
Business Centre & Event Rooms (1)
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Room Tips
"Rooms with a view are on the west side.The pool is on the third floor so want to be above that level."
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"Make sure they are not giving you a handicap room without requesting one."
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"Nice suite rooms, Very large and have nice views"
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