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Courtyard Oakland Airport

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Courtyard Oakland Airport
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256 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 2 days ago NEW

It is with great regret that I feel compelled to have to both write and publish my experience at a recent Marriott property and how your Customer Support failed to react to an obvious failure on the part of Marriott as an “Inn Keeper” and the duty you have as such. I was on a trip which included a stay...

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Helpful?
Thank Jim B
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear Jim B, Thank you for your feedback. I understand that you were bothered by the activity around your room throughout your stay however from reading what you have written down here, I could see that you did not give us or Oakland Police a call to even deal with the situation that you claimed to be illegal. You also...

Riverside, CA
Reviewed 3 days ago NEW

My expectations were not very high for this hotel after reading some of the other reviews, but I was pleasantly surprised! Positives--It looks like the the entire hotel was recently remodeled. Everything was new, clean, attractive, comfortable, and stylish, from the lobby to the room. The room and bathroom were very clean (and I"m a stickler for this). The bed...

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Helpful?
Thank LoLuv
Anchorage, Alaska
Reviewed 4 days ago NEW

I was in room 270 which was clean, quiet and comfortable. The staff were friendly and helpful. The free shuttle was a great benefit. The parking at the hotel was $8 a day. There are some places to eat near by. The food and beverages in the hotel were expensive. If return to Oakland again I will stay here again.

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Helpful?
Thank Annie K
Turlock, California
Reviewed 1 week ago NEW

I stayed here for a night before an early flight. It was a great choice for that--it's just a couple minutes from OAK. Check-in was extremely fast and friendly. The room was well-appointed, clean, and comfortable. Food choices are limited, but fine for one night. The Internet was free, but very poor. It would great if they had a park...

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Helpful?
Thank dephal
Reviewed 2 weeks ago

Had biz meetings at Bay Area(BA), ran over to next day, need approval from command of chain for signing up papers. Thus I missed to leave SFO using red eye to east coast. So started seek hotel for 1 night. Time was 1900, found no hotel available in near, only hotel I found was this Courtyard, never stayed before. But...

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Helpful?
Thank Naomi A
Reviewed 2 weeks ago via mobile

Average nothing special about this place the rate was about right for this hotel the only thing I had a problem with was I asked the hotel clerk to bring me up a microwave he said he would check and give me a call never heard from him again. As far as the room goes basic; headboards are old wood...

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Helpful?
Thank Sac M
Columbus, Indiana
Reviewed 3 weeks ago

Arrived in Oakland around lunch time and as the hotel was on the way to a meeting thought I'd at least try to check in to leave my luggage, but not atypically the room that I was assigned (top floor on the courtyard side according to the clerk) wasn't available yet . No worries - came back around 5 pm...

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Helpful?
Thank interceptpubs
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear interceptpubs, I am very sorry to hear that we were not able to provide you a good night's sleep in our hotel. Unfortunately, sometimes people may inadvertently cause disturbance to others by talking loud or playing loud music at late in the night. We have a very responsive security and front desk team to take care of these type...

MOSCOW
Reviewed 4 weeks ago

Rooms have been nicely updated here. Staff is extremely helpful and friendly and the location is great to the Oakland Airport. Just had a quick overnight stay and I'd say it was perfect for my needs. No Microwaves in rooms which would be nice, but there is a small refrigerator and a basic coffee maker. Property gets a lot of...

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Helpful?
Thank ALEX P
Singapore, Singapore
Reviewed 25 October 2016

The environment around the hotel is not the most ideal, the nearest BART station - Coliseum does not feel safe at night although the hotel has a shuttle. The hotel room itself is average. Disappointingly, the room does not have bedroom slippers. And more absurdly, it does not provide a refill of bottled waters everyday. And I was staying there...

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Helpful?
Thank clarafaithsim
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear clarafaithism, Please accept my apologies for someone opening your door at 7 am. You are absolutely correct, the individual should have knocked and announced himself to you before attempting to walk into your room. Unfortunately we made an error at the front desk and mistakenly checked out your reservation a day earlier than the original check out date. Again...

Reviewed 23 October 2016 via mobile

As a Marriott loyalist you'll stay here for sure but lower your expectations. The kitchen side of The Bistro was shut down so the food menu was limited which is a bad deal magnified by the absence of anything decent within walking distance. Second, it was impossible to get my room serviced even after asking and waiting in the lobby...

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Helpful?
Thank Doug K
Tahsin B, General Manager at Courtyard Oakland Airport, responded to this review

Dear Doug K, Please forgive us for having to limit the menu options at our Bistro. Unfortunately we have faced a situation in our kitchen that we could not have foreseen and we have had to embark on getting some urgent maintenance done. I apologize about the impact it had on your stay. There are some great restaurants around us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 

Additional Information about Courtyard Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621-1445
Region: United States > California > Oakland
Price Range: £80 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Airport 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Oakland Marriott
Oakland Courtyard
Hotel Style:
#11 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Airport staff and other travellers.
5 questions
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Bonaire
1 month ago
San Diego, California
Farmington, Utah
over a year ago

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Questions? Get answers from Courtyard Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all if possible”
 of 5 bubbles jimbG5736CQ, 4 Dec 2016 | Read review
“Ask for a room away from the BART and main street if you want quiet.”
 of 5 bubbles anniek456, 2 Dec 2016 | Read review
“Ourtyard side seems quiet, should ask if available.”
 of 5 bubbles naomia390, 22 Nov 2016 | Read review
“find another property to stay at.....”
 of 5 bubbles interceptpubs, 13 Nov 2016 | Read review
“Get a room away from the street if background noise bothers you - very noisy all hours from busy traffic.”
 of 5 bubbles ALEXP241, 3 Nov 2016 | Read review
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