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Best Western Plus Airport Inn & Suites

629 reviews
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Traveller (32)
Room & Suite (112)
Pool & Beach (28)
Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“indoor pool”(18 reviews)
“industrial area”(28 reviews)
“nice hotel”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Airport Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (629)Write a Review
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11 - 15 of 593 reviews
Reviewed 2 December 2017

returning late from Hawaii, I needed a good night's sleep before ranking the long 7 hour drive home. This was a good choice. Nice clean hotel with helpful staff. They provide a shuttle out if you want to grab a bite to eat which is...More

Review collected in partnership with Best Western
Thank J124YDjulier
Response from Steven M, General Manager at Best Western Plus Airport Inn & SuitesResponded 7 December 2017

Thank you for staying with us. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again...More

Reviewed 30 November 2017

I have routinely stayed at this hotel for the past 3 years, The staff is always awesome. The room always comfortable. And it is surprisingly quiet. This part of Oakland is pretty rough, but I have never had any safety issues either.More

Review collected in partnership with Best Western
Thank 427chadw
Response from Steven M, General Manager at Best Western Plus Airport Inn & SuitesResponded 7 December 2017

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and cleanliness of our property. Our staff members take their roles in our industry very seriously and...More

Reviewed 29 November 2017 via mobile

The only reason it gets 1 star, is because I had to give it something. I checked in late, the "ladies" at the front wouldn't even unlock the door, they talked to me and checked me in through the glass. Treated me as though I...More

Thank JaneMRusch
Response from Steven M, General Manager at Best Western Plus Airport Inn & SuitesResponded 1 December 2017

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. While we certainly regret the fact that service did not meet our usual...More

Reviewed 23 November 2017

Nice airport motel. Got my rental car broken into at the sushi restaurant down the street. In and Out, and a Black Bear Diner across the street. Twenty minute drive to Alameda, five minutes to the airport.More

Review collected in partnership with Best Western
Thank John R
Response from Steven M, General Manager at Best Western Plus Airport Inn & SuitesResponded 1 December 2017

Thank you for choosing Best Western Plus Airport Inn & Suites for your recent stay in Oakland! We love to hear your feedback and use it to review and improve our service every day. I am sorry to hear about your experience that happened to...More

Reviewed 21 November 2017

Everything in general was fine with the hotel except, there was a very, very loud fan noise coming from the bathroom and it wasn't the bathrooms fan it was coming from the roof of the hotel according to the front desk person. The front desk...More

Review collected in partnership with Best Western
Thank scottsW73NA
Response from Steven M, General Manager at Best Western Plus Airport Inn & SuitesResponded 22 November 2017

Thank you for letting a guest service agent know about the room noise I am sorry they did not offer a new room locations may have minimized the fan noise. I will continue to work with my staff as they are empowered to handle most...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#5 Romantic Hotel in Oakland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Oakland
#5 Business Hotel in Oakland
#5 Romantic Hotel in Oakland
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (112)
Pool & Beach (28)
Dining (14)
Amenities (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mark Z
24 August 2017|
AnswerShow all 3 answers
Response from Steven M | Property representative |
Our shuttle take you to and from the Oakland International Airport and to and form the Coliseum Bart station. Unfortunately we do not travel beyond these points.
0
Votes
Kim S
10 May 2017|
AnswerShow all 4 answers
Response from Steven M | Property representative |
The hotel is 11/2 mile from the airport a 5 minute drive on our complementary Shuttle scheduled run but not automatic every 30 minutes on the top and bottom of the hour.
0
Votes
Karen S
6 April 2017|
AnswerShow all 2 answers
Response from Steven M | Property representative |
We only allow parking for the duration of your stay. Unfortunately we do not offer long term parking at our hotel.
0
Votes
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Room Tips
"try to get a room on the south side of the hotel"
Read review
"King room has more space."
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"Don't stay in room 209. Window is next to a business"
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"stay at higher floors."
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