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Oakland Marriott City Center

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Oakland Marriott City Center
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651 Reviews from our TripAdvisor Community

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Showing 622: English reviews
Wakefield, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I contacted the front office manager to express my concerns about some issues we had. Even though she was out of the office, she contacted me immediately, expressed her apology for the less than perfect experience we were having and offered to make up for the experience by following up internally among other things. I am impressed and will definitely... More 

Helpful?
Thank 911Kim
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear 911Kim, Thank you for taking the time to let us know that you were very pleased with the service, and the attention you received to help make your stay an enjoyable one. We are happy to know we were able to take care of your initial issues to turn your "rocky start" into a good stay with us. We... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Recently stayed here overnight for a business trip. Great experience! Lovely hotel, beautiful rooms, attractive modern furnishings and very clean. Although there is no room service, there is a nice restaurant on site. You can also order from nearby restaurants. But the BEST thing about this hotel is the staff. Terrie and Kenneth should be cloned! Looking forward to returning... More 

Helpful?
Thank dorothyw679
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear dorothyw679, We are glad we could welcome you for a great overnight stay with us, and that your experience was great, and that you found our staff's service terrific! Thanks for sharing that you were very pleased with your stylish, beautiful room accommodations, and that you enjoyed your dining experience with us. We are constantly evaluating and evolving the... More 

Boulder, Colorado
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

Frequent business traveler to the Bay Area & was encouraged to visit the Oakland City Center by a friend within my industry - glad that I did. Cannot beat the location for downtown Oakland and overall proximity to BART, easy access to events at the Oakland Coliseum or Oracle Arena. Staff is focused on making your stay a positive one,... More 

Helpful?
Thank Daniel E
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Daniel E, We are happy to know we lived up to the recommendation for you to stay at our hotel, and to know you really were pleased with your exe princes here at the hotel! We are glad as a Marriott Rewards Member that our Concierge Lounge worked well for meetings and dining, and that you were very pleased... More 

Los Angeles, California
Level Contributor
80 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 2 weeks ago via mobile

We were attending a friend's party on the 21st floor. It was convenient having a room on the same floor as the party. The room is very small. We heard the hotel rooms had recently been remodeled. It was half done. The carpet looked newer, the bathroom sink and counter were new, but the tub was scratched up with chips... More 

Helpful?
Thank JDCNECSCV
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear JDCNECSCV, Clearly, you encountered some major missteps with our housekeeping department, and for this, we apologize. It is never our intent to disappoint a guest in any way, and apologize that your stay was not what you expected when staying at a Marriott. We strive each day to provide a comfortable stay, offering friendly, helpful service, and are sad... More 

2 reviews
Reviewed 3 weeks ago via mobile

Very clean room, 2 cozy queen beds with 4 pillows to choose from on each bed. Mini frig. Coffee machine no tea, very large screen TV with a handy guide for the stations. Large bathroom with toiletries supplies. The restaurant for breakfast was $22.95 and had just basic offerings. Bake goods were fresh but nothing special for that price.

Helpful?
Thank Nancy H
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Nancy H, We are glad to know you had a special get-together at our hotel, and that you enjoyed your stay with us! Thanks for letting us know how much you liked your cozy, well appointed room accommodations. We appreciate your review, and hope you will return again someday soon. More 

Brooklyn, New York
1 review
Reviewed 3 weeks ago

This city center Marriott is in a great location in downtown Oakland, which is close to Chinatown, old Oakland, and Jack London Square. Conveniently, if you're in town for a conference, it's also attached for the convention center. The main crux of this hotel is that it's just not the same caliber of the Marriott brand. They're actively improving -... More 

Helpful?
Thank cavanaughb
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear cavanaughb, As a loyal Marriott guest, we always welcome and appreciate the feedback and comments shared, and letting us know what was liked, and where we can make improvements to enhance future guest's stay. We are glad to know that our location was great not only for meetings you needed to attend, but also to enjoy dining and shopping... More 

Henderson, Nevada
Level Contributor
661 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
Reviewed 4 weeks ago

This is pretty much a business hotel, what with the bevy of government offices and, now, new tech companies located in the downtown core. Consequently I found the front desk staff somewhat unknowledgeable about specific cultural and entertainment events taking place across the bay in San Francisco. Like venues, times, locations etc. I saw this hotel as business-oriented during the... More 

Helpful?
1 Thank Zoom_Gotti
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Zoom_Gotti, Clearly, you encountered some major missteps with our front desk, and for this, we apologize, we are also sorry that you felt you did not receive helpful information about our hotel, and the surrounding area, to help you navigate your stay with us. It is never our intent to disappoint a guest in any way, and apologize that... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I found this Hotel had great charm and location was perfect if you needed to use the subway. Literally across the street. The standard room we had was somewhat small and oddly shaped but very modern and unique. Had a huge flat screen that normally you don't find facing towards the side of the bed but was comfortable while laying... More 

Helpful?
1 Thank DeeDee V
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear DeeDee V, Thank you for taking the time to share your comments on your recent stay with us, and to let us know you had a wonderful stay with us, finding our hotel had great charm! Many guests really like our location close to the BART Transportation system, and also to many shops and restaurants in the Oakland area,... More 

Colorado Springs, Colorado
Level Contributor
101 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 weeks ago via mobile

Super close if you're flying in or going to a Fox Theater gig. Decent rooms. Finishing touches must be made to decor. VERY kind front desk staff. Beyond fabulous. They matched online rates without question, which I so appreciated. Comfy bed. Minimal room amenities. No frills. Probably the best hotel in Oakland. Be kind to the staff, and they will... More 

Helpful?
Thank Anne Marie P
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Anne Marie P, Thanks for letting us know how much you enjoyed your stay with us, especially the location! We have been busy renovating parts of the hotel, and we are glad you found your room accommodations comfortable, and our staff very kind. We are also glad our location made it very easy to get to the Fox Theater.... More 

Santa Rosa, California
Level Contributor
265 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 25 October 2016

I stay here often (depending on rates, it's either here or a local AirBnB). There are occasionally great rates on Priceline. I have always been impressed with the friendliness and professionalism of the front desk staff. Last night, after only standing in line for two minutes, the clerk apologized for the wait. The second floor restaurant and bar area has... More 

Helpful?
Thank Scott95401
Sue H, Guest Relations Manager at Oakland Marriott City Center, responded to this review

Dear Scott95401, We are happy to know when you travel to the Bay Area, we are your hotel of choice, and you are always pleased with the friendly, helpful service you receive while here with us! Thanks for sharing that you found your room comfortable and well appointed, and that you were very pleased with our newly remodeled restaurant and... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). Additional parking fees: Valet: $40 Self-Parking $35 ... more   less 

Additional Information about Oakland Marriott City Center

Address: 1001 Broadway, Oakland, CA 94607-4019
Region: United States > California > Oakland
Price Range: £112 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oakland Marriott City Center 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Cancelon, Travelocity and Odigeo so you can book your Oakland Marriott City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott
Hotel Style:
#3 Green Hotel in Oakland
#9 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Oakland Marriott City Center staff and other travellers.
4 questions
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Questions? Get answers from Oakland Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for either a Bay or city view depending which you'd prefer”
 of 5 bubbles 298DanielE, 17 Nov 2016 | Read review
“Face the water - high floor”
 of 5 bubbles ATravelVixen, 12 Oct 2016 | Read review
“Top floors have best views.”
 of 5 bubbles kkraus, 4 Oct 2016 | Read review
“Wifi is free if you're a Marriott member.”
 of 5 bubbles DH_Out_and_About, 28 Sep 2016 | Read review
“Corner rooms”
 of 5 bubbles wprice9904, 24 Sep 2016 | Read review
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