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My first stay at the Residence Inns chain.
Front desk was efficient and friendly. Internet access worked like a breeze which is essential for this week long work trip.
The free hot breakfast was a very decent spread, and was always a great start for...More
Response from Scott H, General Manager at Residence Inn San Diego OceansideResponded 24 March 2015
Thank you for trying out Residence Inn for the first time. We are glad that you found the hotel to be well maintained and the service from the staff was efficient and friendly. We look forward to welcoming you back as a repeat guest real...More
Overall the design is a typical Residence inn. What makes this hotel better than many Residence inns is the cleanliness and very very courteous friendly staff. Just when one staff member impressed me, I met another staff member who exceeded the previous. I would rate...More
Response from Ryan F, Manager at Residence Inn San Diego OceansideResponded 21 March 2015
Thank you for reviewing our hotel in Trip Advisor. We greatly appreciate your feedback as we continually strive to deliver an excellent guest experience and I am elated to hear that our staff was able to impress you with their guest service skills. We will...More
My family was displaced from our home over the Holidays due to a pipe leak and we had to stay here for 12 weeks. Even through the hotels remodel everything was awesome. Staff is friendly, helpful and always greeted us with a smile. Front desk...More
Thank Andrea P
Response from Ryan F, Manager at Residence Inn San Diego OceansideResponded 17 March 2015
Thank you for taking the time to review our hotel on Trip Advisor! I am very glad to hear that you enjoyed your stay with us as we at Marriott strive to provide excellent guest service to all of our guests and I am so...More
We like to stay at Residence Inns because of the kitchen and guest services. This one is above par. I am gold level marriott and they upgraded me from a studio suite to a one bedroom suite. Although the hotel was pretty full, the room...More
1 Thank SoCalDawn
Response from Scott H, General Manager at Residence Inn San Diego OceansideResponded 13 March 2015
Thank you for the review of your experience at the Residence Inn Oceanside and for your loyalty as a Marriott Rewards Elite Member. We are glad that you were satisfied with the product and services that you received during your visit. In addition, we appreciate...More
In an area known as a tourist destination, this hotel is nothing special. Pros: clean room, new furniture, free breakfast, friendly staff. Cons: bland residence inn style, isolated (need to drive to go anywhere), expensive and uncomfortable bed. This would be a good hotel for...More
Response from Ryan F, Manager at Residence Inn San Diego OceansideResponded 24 February 2015
Thank you for taking the time to review our newly renovated hotel on Trip Advisor. We greatly appreciate your feedback as we strive to provide excellent service to all of our guests. I am glad to hear that you liked the cleanliness, food and staff...More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This... More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This is the most appropriate place as it gives the easiest access to the exits to the outside pet walk areas. However, our pet friendly feature of our hotel is one of our most popular features and it is not always possible to keep all guests on the ground level. Our next most popular request is for rooms on the top level. Therefore, we have allowed pets on the 4th floor to accommodate these requests. We still have some guests that may have allergies or just prefer not to stay in a room or on a floor that allows pets. For this reason, it left us with the 3rd floor as the remaining available floor that we could isolate as a no pet area.
As for pets in the food display area, you are correct as we do not allow pets in this area with the exception of service dogs. I apologize if this was not eforced during your visit. I have shared your feedback with the food and beverage staff as a training opportunity for the future.
Thank you again for sharing your experience and allowing us to make improvements. We look forward to the opportunity to serve you again on a future visit to the Oceanside area.