We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Ontario Airport Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Ontario Airport Hotel
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

250 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 236: English reviews
Start your review of Sheraton Ontario Airport Hotel
 Click to rate
Las Vegas, Nevada
Reviewed 3 weeks ago

I have had to stay in many hotels in the area and this is by far the best for value, service, and cleanliness. The front desk agents are always a pleasure to deal with. The rooms are always clean and they welcome your pet (extra charge), which is so appreciated. If you are looking for the most comfortable bed, this...

 Report
Helpful?
Thank LillyLilly2011
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Valued Guest - On behalf of the Sheraton Ontario Airport Hotel I would like to thank you for taking the time to complete your review. We are pleased to learn that your stay with us was a great one. We strive to ensure that all of our guests are accommodate and are happy that you experienced exactly that. We...

Temecula, California
Reviewed 4 weeks ago

My wife and I needed a quick one night getaway. The Sheraton Ontario Airport worked out to be a great choice for this. We live within an hour of this hotel and are familiar with the area which offers plenty of entertainment options and we wanted to end our day at a close by hotel. We opted to upgrade to...

 Report
Helpful?
Thank Frank M
Reviewed 21 January 2017 via mobile

Have stayed at this hotel many times for the SPG points. Although the rooms have been updated, the lighting is, unfortunately, poor in the room and bathroom. The air conditioner is WAY too loud and difficult to regulate. Drain in shower quite slow. Having said that, the room is comfortable and clean. Biggest complaint: the rudeness of some of the...

 Report
Helpful?
Thank 2hi2cu
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Guest - I would like to thank you for taking the time to provide your valued feedback. On behalf of the Sheraton Team, I would like to extend an apology for not meeting all the key points in customer service. We take great pride in the work we do as a team to maintain an excellent level of customer...

Reviewed 17 January 2017 via mobile

I like all the lights in room could be turned on by pushing a button in stead of turning a knob in the dark. There is no preferred level for SPG member though. I was unable to get a good sleep due to noise and really early housekeeping ~8am

 Report
Helpful?
Thank Tiger L
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Guest - Thank you for taking the time to complete your guest survey. Your feedback is very valuable to us. We strive to provide great customer service as well as a comfortable stay. We have fallen short of meeting some expectations and would like to extend an apology to you on behalf of our team. Proper management has been...

Danville, California, USA
Reviewed 4 January 2017

Check in - 3 computers available with 2 agents. Check in was a smooth process. SPG Plat status was recognized. Overall a quick process and was given a room on the 2nd floor. Room Quality - Old. This Sheraton is really one of the oldest ones I have stayed at. The bathroom needs to be maintained, furniture needs to be...

 Report
Helpful?
Thank 198kevinc
IL
Reviewed 31 December 2016

We wanted a place to get away, swim, workout, hit a movie and get some shopping in. This was the perfect choice. Very clean, courteous, updated, stylish hotel Be sure to drive 10 minutes to enjoy antiques in downtown Upland or hike in the foothills. Worth upgrading to club floor. And if you want quiet ask for the non airport...

 Report
Helpful?
1Thank BenjaminMS
Reviewed 23 December 2016 via mobile

I had business close to the Ontario airport and this made for a nice quick stay. Nice small gym and pool. The beds were great and really helped my jet lag. There is a great Italian restaurant across the parking lot. If you need to work this is great. If on vacation you will need a car or take taxi's....

 Report
Helpful?
Thank Americanflygirl
California
Reviewed 19 December 2016

Big party started around 11 pm. Repeated requests from front desk went nowhere, as we heard partiers telling security they would speak to manager; so security did nothing. Front desk said folks stopped by and told them they were expecting about 20 guests, so they were aware of this before the party started (they told me this on my first...

 Report
Helpful?
2Thank Traveler777777
Heidy R, Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear guest - We are sorry to hear that your recently stay with us was not to your expectations. We work hard to ensure guest satisfaction and are truly sorry that your experienced otherwise.

Blainville, Canada
Reviewed 8 December 2016

This is the only property I will stay at when traveling to the Inland Empire. I have stayed at many properties around Ontario and I can tell you that you will not get their level of service, love & care anywhere else. The people here are so amazing and always make me feel welcome when I'm here... it makes it...

 Report
Helpful?
Thank EWBrown
Heidy R, Guest Relations Manager at Sheraton Ontario Airport Hotel, responded to this review

Dear Mr. Brown - Thank you for taking the time to provide your feedback. Our goal is to ensure that your stay with us continues to be as wonderful. We appreciate having you with us! We will see you soon!

California
Reviewed 20 November 2016 via mobile

We stayed at this hotel for several nights! This hotel has great platinum guest appreciation in SPG and really goes out of its way to show it! The pool is smallish but nice. The jacuzzi was hot and clean. The lounge at this hotel offers a nice breakfast, great service and a good evening snack. Alcohol is for purchase in...

 Report
Helpful?
Thank Tony834

59 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (49)
Viewed
View from Room (5)
Viewed
Room/Suite (16)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (7)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ontario hotels
0.4 mi away
Azure Hotel & Suites Ontario Airport
0.2 mi away
DoubleTree by Hilton Hotel Ontario Airport
2.3 mi away
Embassy Suites by Hilton Ontario-Airport
Show Prices
Show Prices
Show Prices
0.6 mi away
Holiday Inn Ontario Airport
0.3 mi away
Comfort Suites Ontario Convention Center
3.6 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from the Ontario International Airport. ... more   less 

Additional Information about Sheraton Ontario Airport Hotel

Address: 429 N. Vineyard Ave., Ontario, CA 91764
Region: United States > California > Ontario
Price Range: £96 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ontario Airport Hotel 3.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your Sheraton Ontario Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Ontario
Ontario Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Ontario Airport Hotel staff and other travellers.
5 questions
Ask a question
Sacramento, California
Lawndale, California
Zurich, Switzerland

See all questions (5)

Questions? Get answers from Sheraton Ontario Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
 of 5 bubbles LillyLilly2011, 1 Feb 2017 | Read review
“The back of the hotel allows you to see all the hotel trash!”
 of 5 bubbles 198kevinc, 4 Jan 2017 | Read review
“Ask for mountain view side - higher floor away from elevator.”
 of 5 bubbles BenjaminMS, 31 Dec 2016 | Read review
“Can't imagine there are "good" rooms available. Take what you get.”
 of 5 bubbles JWHammer, 1 Oct 2016 | Read review
“Easy to and from the Ontario International Airport.”
 of 5 bubbles R7899ZRchriss, 14 Sep 2016 | Read review
5 of 5