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Hyatt Place Ontario / Rancho Cucamonga

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Certificate of Excellence
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Hyatt Place Ontario \/ Rancho Cucamonga
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428 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Moreno Valley, California
Reviewed 22 December 2014

We had our holiday party at the Ontario Improve, The company I work for ( PayPro Administrators) was kind enough to book the entire staff a overnight stay at the Hyatt Place. Excellent does not say enough about the staff. My husband and I have stayed at many 5 star hotels and tend to have a high expectation when doing...

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Thank Mary H
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Seasons Greetings Mary H, It is overjoying to read your thoughts regarding your recent stay here at Hyatt Place Ontario/Rancho Cucamonga, CA. We strive to make every guest experience a "10" and it is great to be recognized. Our team here does a wonderful job and we appreciate your honest feedback. We were pleased to welcome you all with PayPro...

Rochester Hills, Michigan
Reviewed 20 December 2014 via mobile

Stayed here last week. The rooms have recently been remodeled to a point. My room was actually a lot larger than expected. Check in was pleasant. Staff was really nice. The problem was the stench in the room and that the bathtub was old. The shower head needed to be replaced as well. All I need on a business trip...

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Thank Dannysreviews
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Happy Holidays Dannysreviews, It is certainly disappointing to hear that your stay was anything less than satisfactory. It is our goal to provide each of our guests with the best experience possible and we feel we have failed you as a guest of ours. I too would feel disappointed in a hotel I had chosen if I had experienced the...

Reno, Nevada
Reviewed 19 December 2014

Great place to stay, Relax, comfortable. Great service. Kathleen greeted us each night and made checking in very easy. Have stayed here now for a 2nd time. Will choose this one again and again. They have good consistent customer service. All staff was pleasant and helpful.

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Thank nick g
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Hello nick g, I am excited to hear that our hotel made your "business trip comfortable." It is our goal here at Hyatt Place Ontario/Rancho Cucamonga, CA to provide each and every guest of ours a home away from home experience and it is great to be recognized when we achieve our goal. I look forward to your future stay...

Ontario, California
Reviewed 18 December 2014

The Hyatt is a great place to stay. They have made our guests feel right at home and close to the mall is always help for out of state guest. Maria is a wonderful rep. Rooms are clean and great, as well as the location. Grrrrreat!!!

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Thank EGR E
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Hello EGR E, Thank you for your kind review of our hotel accomodations here at Hyatt Place Ontario/Rancho Cucamonga, CA. I will be certain to pass along your recognition to our Sales Manager, Maria Rodriguez as I know she will be happy to hear your feedback. We look forward to having you back with us. Sincerely, Stephanie Lopez

Loma Linda, California
Reviewed 16 December 2014

Stayed along with my coworkers for our company holiday party and the staff was friendly and helpful. Rooms were bright, clean and modern. Shuttle service was very convenient and easy to use. The complementary breakfast included hot sandwiches, which was a nice touch =)

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Thank toastmcghost
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Hello toastmcghost, It was our pleasure to welcome you and your group for your recent holiday party here at Hyatt Place Ontario/Rancho Cucamonga, CA. We thank you all for giving our hotel the opportunity to serve you and hope you will all visit us again next year. Kindest Regards, Stephanie Lopez

Walnut, California
Reviewed 16 December 2014

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Thank Nicholas S
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

San Diego, California
Reviewed 2 December 2014 via mobile

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Thank Alfonso G
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

USA
Reviewed 7 November 2014

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Thank johnc_19
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Peoria, Arizona
Reviewed 7 November 2014

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Thank Code3pro
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

Ontario, California
Reviewed 6 November 2014

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2Thank VickieA A
Stephanie L, Assistant General Manager at Hyatt Place Ontario / Rancho Cucamonga, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Ontario / Rancho Cucamonga

Address: 4760 Mills Cir, Ontario, CA 91764-5223
Region: United States > California > Ontario
Price Range: £97 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Ontario / Rancho Cucamonga 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Ontario / Rancho Cucamonga Hotel Ontario
Hyatt Ontario Mills
Ontario Hyatt
Hotel Style:
#7 Family Hotel in Ontario
#8 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Ontario / Rancho Cucamonga staff and other travellers.
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Saint Paul, Minnesota
2 months ago

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Questions? Get answers from Hyatt Place Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain views are the best...”
 of 5 bubbles ljr2612, 12 Mar 2017 | Read review
“North side quieter than south side.”
 of 5 bubbles acepdx, 20 Feb 2017 | Read review
“great customer service”
 of 5 bubbles Y7335HUrobertg, 9 Sep 2016 | Read review
“Currently on 6th Floor.”
 of 5 bubbles Catraveler52416, 24 May 2016 | Read review
“Would recommend being on a higher floor.”
 of 5 bubbles mjgwest, 21 May 2016 | Read review
5 of 5