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Azure Hotel & Suites Ontario, A Trademark Collection Hotel

868 reviews
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Traveller (136)
Room & Suite (56)
Dining (4)
Overview
  • Excellent64%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“jacuzzi tub”(10 reviews)
“free breakfast”(40 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (868)Write a Review
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Traveller rating
528
225
59
25
19
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528
225
59
25
19
Show reviews that mention
All reviewsconvention centerjacuzzi tubfree breakfastfrench toasttrain noiseking suitesitting areawet barrooms are spaciousfront desk staffoatmeallove this hotelnice breakfastclose to the airportvery nice hotelgreat place to stayan early flight
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1 - 5 of 856 reviews
Reviewed 5 days ago via mobile

I have enjoyed returning to this property many time’s over the last year but the last few visits I’ve noticed a change in customer experience. WiFi is unpredictable and unresolvable by staff. Newer front desk associates seem to be unresponsive when faced with my previous...More

Thank tfinocchi
Response from DanielSH1, Manager at Azure Hotel & Suites Ontario, A Trademark Collection HotelResponded 4 days ago

I am sorry that your experience at our hotel left some negative impressions. I appreciate your comments and can assure you that cleanliness is something we will improve on immediately . We strive to deliver a clean room in a safe environment and I can...More

Reviewed 2 weeks ago

Stayed here because it's right next to the Ontario Convection Center. The hotel parking lot connects to the convention center parking lot so you can easily walk there. There is an in-hotel restaurant with a limited menu but sufficient for a couple nights stay. We...More

Thank TomJ56
Response from DanielSH1, Manager at Azure Hotel & Suites Ontario, A Trademark Collection HotelResponded 2 weeks ago

Firstly, I want to thank you for taking the time to submit a review. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had...More

Reviewed 3 weeks ago

I went on business. I landed in Ontario and called them to pick me up. They were quick. The happy hour was good, but the food was alright. I checked out without any problems and they took me back to the airport. I would definitely...More

Review collected in partnership with Trademark Hotels
Thank 834enriquec
Response from DanielSH1, Manager at Azure Hotel & Suites Ontario, A Trademark Collection HotelResponded 2 weeks ago

Firstly, I want to thank you for taking the time to submit a review. We take the experience of our guests in the highest regard and we focus on personal attention to make sure your stay is flawless. I am happy to see you had...More

Reviewed 3 weeks ago

Pleasant stay during NYE weekend, booked a Suite and got my room on the first floor with a sliding door to the garden and pool area. The rooms are huge, they have a mini bar which was clean, sofa bed and table with 2 chairs....More

Thank Travelling D
Response from DanielSH1, Manager at Azure Hotel & Suites Ontario, A Trademark Collection HotelResponded 3 weeks ago

Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future! Daniel Schmidt-Hughes, CHA

Reviewed 3 weeks ago

I stayed here for a conference. My room was noisy during the day and evening as it was near the dining room. The breakfast was not great. There were scrambled and hard boiled eggs, 3 types of breakfast cereal, oatmeal the first day (they ran...More

Review collected in partnership with Trademark Hotels
Thank ses1234
Response from DanielSH1, Manager at Azure Hotel & Suites Ontario, A Trademark Collection HotelResponded 3 weeks ago

Thank you for your comments regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...More

View more reviews
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123456172
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$78 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Ontario
#2 Green Hotel in Ontario
#2 Family Hotel in Ontario
#2 Romantic Hotel in Ontario
#3 Business Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Ontario
#2 Green Hotel in Ontario
#2 Family Hotel in Ontario
#2 Romantic Hotel in Ontario
#3 Business Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (136)
Room & Suite (56)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Lizet13
19 December 2017|
AnswerShow all 4 answers
Response from DanielSH1 | Property representative |
3 pm
0
Votes
calliangel
6 November 2017|
AnswerShow all 4 answers
Response from BBStormlove | Reviewed this property |
They no longer offer Park and Fly. But I think they do let you park your car "at your own risk".
0
Votes
Eekeim511
29 May 2017|
AnswerShow all 5 answers
Response from BBStormlove | Reviewed this property |
They do shuttle you to the car rental that is at the ONT airport. During shuttle hours.
0
Votes
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123456
Room Tips
"Get the King Suite with the whirlpool tub - one that faces the wonderful courtyard."
Read review
"It's all good!"
Read review
"Courtyard rooms are a must"
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"avoid at all costs"
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