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Embassy Suites by Hilton Mandalay Beach Resort

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Traveller (804)
Room & Suite (617)
Pool & Beach (174)
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Overview
  • Excellent39%
  • Very good26%
  • Average15%
  • Poor11%
  • Terrible9%
Travellers talk about
“ocean front”(93 reviews)
“beautiful resort”(32 reviews)
AMENITIES
Wifi
Breakfast included
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Mandalay Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Mandalay Beach Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,319)
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Show reviews that mention
All reviewsocean frontan ocean view roombeautiful resorthappy hourfree drinksmandalay beachparking garagebeach accessevening receptiongreat beachthe managersfull bathroomswet barfamily vacationsand dunesfirst flooromelet
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11 - 15 of 2,262 reviews
Reviewed 1 week ago via mobile

This is the second and now LAST time I will ever stay at this property! Both times now I have arrived a few minutes before 4pm (yes, that is how late their check in is!) and our room was still not ready! BOTH times I...More

2  Thank BJMUTA
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 4 days ago

Hi BJMUTA, Thank you for your feedback regarding your stay. Our housekeeping team works tirelessly to have all rooms ready by 4pm for our arrivals and we are very sorry that we dropped the ball during your visit. We strive to provide excellent customer service...More

Reviewed 2 weeks ago

I loved celebrating our anniversary vacation at this hotel. Beginning with Brittany's professionalism and friendliness on the phone, then upon arrival, Brittany was at the front desk and our visit off to a great start. I had a question later in the day and Brittany...More

Review collected in partnership with Embassy Suites Hotels
Thank ddowis
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 4 days ago

Hi ddowis, Thank you for the great review and kudos for Brittany, Danny and Stefani! Our team members will be thrilled to know they contributed to making your stay wonderful! We love when our guests choose to celebrate special occasions with us- I hope you...More

Reviewed 2 weeks ago

The cleanliness of the beach and the size of the rooms are the best parts of this hotel. There are plenty of grassy areas if you have a pet and miles of white sand and gorgeous views. Rooms and building are a bit old and...More

Review collected in partnership with Embassy Suites Hotels
Thank jmailtrashtrash
Response from TiffanySDavis, General Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 2 weeks ago

Thank you for taking the time to post a review on your most recent stay. We are pleased to see you enjoyed the beach just footsteps away and found the size of our 2 room suite to your liking. I have enclosed my direct contact...More

Reviewed 2 weeks ago

Embassy Suites, this has got to be a great hotel. Thats what we first thought when we reserved the room. I think, maybe it was a great hotel resort, ten years ago. The room was clean, but dark and just worn and in need of...More

1  Thank Mazuza2
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 2 weeks ago

Dear Mazuza2, In efforts to improve out hotel satisfaction, we appreciate the feedback you have provided us. Your feedback has been shared within our leadership team. Once again, thank you for sharing your feedback. We hope to see you back in the future.

Reviewed 2 weeks ago

This hotel is in a great location, has little competition and could be amazing but, probably due to poor management, it has a few issues. First, the bad. The maintenance is horrible. During our stay, there was garbage everywhere. There was a roll of toilet...More

1  Thank ccjmdccjmd
Response from Katie-Lee B, Front Office Manager at Embassy Suites by Hilton Mandalay Beach ResortResponded 2 weeks ago

Dear ccjmdccjmd, We appreciate you taking the time to share your feedback. We apologize for the issues you experience and will disperse your comments to the appropriate departments. We hope to see you back in the future.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$202 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Oxnard
#4 Family Hotel in Oxnard
#5 Business Hotel in Oxnard
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$411 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Oxnard
#4 Family Hotel in Oxnard
#5 Business Hotel in Oxnard
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (804)
Room & Suite (617)
Pool & Beach (174)
Dining (74)
Amenities (130)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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Jennifer A
5 May 2018|
AnswerShow all 7 answers
Response from Tradester | Reviewed this property |
The closest is LAX
1
Vote
Jennifer A
5 May 2018|
Answer
Response from BettyKR | Reviewed this property |
this property is about 2 hours north of LAX and no there is no airport shuttle
0
Votes
Room Tips
"Go elsewhere"
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"High floor, maybe away from the pool area."
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"Don't stay here on the weekends."
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"If you are Hilton Honors member then you can choose your room from the map."
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