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The Westin Desert Willow Villas

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The Westin Desert Willow Villas
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864 Reviews from our TripAdvisor Community

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Showing 836: English reviews
portland oregon
Reviewed 3 days ago NEW

We stayed at the Westin Desert Willow on an introductory offer. Overall we had an enjoyable stay. The location is conveniently situated to attractions such as Coachella Valley Preserve El Paseo restaurants, and the Tram. The property is considered a four-star with pricing to match. Parking was $15 a day but we are Starwood Preferred so received a discount. Our...

1Thank susanf1111
Los Angeles
Reviewed 5 days ago NEW

Modern resort with excellent service from staff that remember you from previous visits (nice job, Joe!). As a timeshare property, the units are larger than typical hotel rooms with kitchens, etc. Having visited many of the resorts in the Palm Springs / Rancho Mirage / Palm Desert area, I find that I return more often to Desert Willow. The only...

Thank screennamegoeshere
Leaburg, Oregon, United States
Reviewed 5 days ago NEWvia mobile

There are several very nice things about this Westin property, such as the entrance, main lobby, golf course (which is immaculate right now) and the overall architecture. The bed is very comfortable and the shower is great. Some suggestions for management: the appliances are very low end for a property such as this. The rooms are small; I make that...

Thank Greg S
Management response:

Dear Greg S My name is Robert Dennis Borja and I am the Director of Pool Operations at the Westin Desert Willow Villas. We believe that feedback is a gift here and I thank you for the gift of yours! As as a Team, we are so appreciative to receive your kind feedback and this will definitely inspire us to...

Spokane, wa
Reviewed 6 days ago NEWvia mobile

We have been staying a The Westin Desert Willow since it opened. We normally stay between 6-8 weeks. The rooms are beautifully maintained as are the grounds, the pools and all aspects of the resort. Our grandchildren have stayed with us over the years and love the main pool area with the big slide. There are so many activities for...

Thank kikiSpokane
Management response:

Dear Ken and Kathy Thank you for sharing your experience at the Westin Desert Willow Villas, Palm Desert. We truly appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our Teams and Associates love to hear the wonderful...

Reviewed 1 week ago NEWvia mobile

Westin is always a luxury to me. Superior staff going out of their way to make your stay satisfying and enjoyable. The facilities have it all, gym, swimming pools with attractions for children, library and activity room for young children, tennis table and tennis court, plenty to do. There is a great restaurant and a chic bar. The service is...

1Thank MariolaAfroditi
Reviewed 1 week ago via mobile

2 of my friends and I decided to go on vacation to Palm Springs. As an SPG member I had a look at hotels around Palm Springs and found the Westin. We booked a villa/apartment (all rooms are apartments) which came with a nice kitchen, great bathroom with a jacuzzi and separate shower as well as a living room area,...

Thank Diane M
Jayhada H, Operations Manager at The Westin Desert Willow Villas, responded to this review

Dear Diane M, Thank you for choosing The Westin Desert Willow Villas and for taking the time to share your experience. We are so pleased to hear you enjoyed your stay with us and appreciate you highlighting our property's accommodations . We hope to have the pleasure of welcoming you back in the near future. Thank you, Jayhada Hendricks

Berkshires, MA
Reviewed 1 week ago

Excellent Staff...Helpful and accommodating...great hiking suggestions, assistance with tickets for concerts. Food and beverage experience much better than average. Stunning views of desert, golf course and mountains in distance. One bedroom villa with separate sitting room very comfortable for 2 people.

Thank gardenlady9
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear gardenlady9, We appreciate you for choosing the Westin Desert Willow Villas as your location for your winter getaway. The staff will be happy to hear how they impacted your visit. Thank you for the comments on the hiking, concerts and F&B experience. Hoping to have you back in the near future. Warren Jerome

Reviewed 1 week ago

This resort and the adjacent Golf course are awesome. Staff are friendly and I even have to credit Francine the concierge for "gently" pushing us to an update meeting. She is very knowledgeable. A great resource for activities in the area. The Agarve restaurant has an affordable happy hour, a neat niche with a fire place outside. The staff are...

Thank FredLRI
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear FredLRI, thank you for taking the time to provide us with your feedback. We appreciate the comments regarding the golf course and our staff. Our goal is to make sure that we are connecting with our guests in a meaningful way to create lasting memories. Gabriel & Francine will be excited to see how they impacted your visit. Looking...

Stockholm, Stockholms Län, Sweden
Reviewed 2 weeks ago via mobile

Perfect vacation hotel for families. Great heated pool areas with a water slide for bigger kids. Full kitchen so you can make your own food. Or eat at the hotel or many restraunts in the area. In feb perfect super quiet..we had the pool for ourselves at times. Loved the towels!!! A great hotel always has great towels! Billard ping...

Thank Nicole C
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Nicole C, thank you for allowing us to be your host here in the valley. We appreciate the feedback on our pools, rooms and amenities. We hope to see you again in the near future. Warren Jerome

Calgary, Canada
Reviewed 2 weeks ago

Given the reputation of the Westin chain, this was a bit of a disappointment for me. The layout and visuals of the property are impressive. The units leave something to be desired. Stayed in a one bedroom lockoff. The room was very noisy and in no way soundproof. The quality of construction is mediocre. Doors and cabinets fit poorly.

Thank toothdr2016
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear toothdr2016, we appreciate you taking the time to provide us with feedback on your experience. I apologize for the disappointment with your unit regarding the noise and construction. Can you provide us with your unit location so we can have it inspected by our on-site engineers? The satisfaction of our guests is of the utmost importance and when we...

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
  • Hot Tub
  • Golf course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A villa resort offering just-like-home amenities in a world class destination. The Westin Desert Willow features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Experience the value of a villa and enjoy no resort fees. ... more   less 

Additional Information about The Westin Desert Willow Villas

Address: 75 Willow Rdg, Palm Desert, CA 92260-0305
Region: United States > California > California Desert > Palm Desert
Price Range: £145 - £369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Desert Willow Villas 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
The Westin Desert Willow Villas Palm Desert, California Desert
Hotel Style:
#1 Family Hotel in Palm Desert
#2 Romantic Hotel in Palm Desert
#5 Business Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Desert Willow Villas staff and other travellers.
32 questions
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Questions? Get answers from The Westin Desert Willow Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Premium Villa provides even more space. We preferred top floor accommodations.”
 of 5 bubbles gardenlady9, 9 Feb 2017 | Read review
“Love building 3 & 4. They are still building new buildings so bldg 17 could be problematic but we were just there and it was not bad at all.”
 of 5 bubbles FredLRI, 7 Feb 2017 | Read review
“Try somewhere else.”
 of 5 bubbles toothdr2016, 6 Feb 2017 | Read review
“Ask for a room on the 2nd floor or higher. Foot traffic on the ground floor can be noisy. Facing away from the road also helps.”
 of 5 bubbles Tourproto, 30 Jan 2017 | Read review
“Stay away from Blocks 17 and 18 at they are near the construction..”
 of 5 bubbles NormaStit, 17 Jan 2017 | Read review
5 of 5