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The Westin Desert Willow Villas

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826 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

During my stay I had two issues happen that really bothered me. The first was the fact that the pool staff wasn't polite to my children and kept locking and closing the slide and walking away during the hours it was open. My children weren't able to get on the slide while the employees were just sitting around the sun... More 

Helpful?
2 Thank jlh81
San Diego, California
1 review
Reviewed 2 weeks ago

We were just at the Westin Villas for 4 days. Very clean and relaxing. If you don't play golf or tennis, head for the pool. of note, our cleaning lady, Mila, was exceptional. Very kind and friendly. She offered to get anything that would make our stay more memorable. Thank you Mila.

Helpful?
Thank lissetteanderson
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear lissetteanderson, thank you for choosing the Westin Desert Willow as you location for your getaway. We appreciate the feedback regarding Mila's service to you and we will be sure to share it with her. Hoping to have you back soon. Thank you again! Warren Jerome. More 

Orange, California
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

This stay was very enjoyable from the beginning and we received an upgrade to a 1 bedroom premium. There are at least 4 pools for the whole resort and our patio was visited by hungry roadrunners each morning. Will be back and what a change from 3 years ago.

Helpful?
Thank Anne O
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Anne O, thank you for your loyalty and we appreciate you giving us another try. The team will be excited to know that your stay was enjoyable. We appreciate the comments on our rooms & pools. We look forward to your next visit. Thank you again! Warren Jerome More 

London, UK
Level Contributor
164 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 2 weeks ago

We have just returned from a golf trip and had a great 3 day stay in the Westin villas. The standard villa was huge so I can't imagine how big the premium villas are. We were in block 18 overlooking the "quiet" pool which looked beautiful. The main pool has some big waterslides so is popular with kids ( of... More 

Helpful?
Thank Psychopath
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Psychopath, we appreciate you taking the time to provide us with your feedback. We were happy to be your choice for your golf getaway in the desert. I apologize for the breakfast as well as room delay at check in. We hope to have the opportunity to serve you again in the future. Please reach out should you need... More 

Eagle, Idaho
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago

As a family of 6 its hard to accommodate us and for everyone to have fun, but the westin desert willow villas did a great job. The villas were spacious, clean and the grounds are immaculate. We were trying to catch the last bits of summer before fall hit our area so we drove down to palm desert to catch... More 

Helpful?
Thank Kim C
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Kim C, thank you for choosing the Westin as your end of summer retreat. I apologize that the staff was not as engaged as they should have been. We will definitely bring this to their attention. We were excited to hear that the rooms, pools and amenities met your needs. We hope to be your choice in the future... More 

sonoma county
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 weeks ago

Very nice property. We had a bottom floor end unit. Nice patio and close to BBQ and there was a ping pong table. Very attentive and professional staff. Yummy restaurant on site. Game nite specials good deal. Large efficiency kitchen with fill refrigerator including ice maker.

Helpful?
Thank rottenreba
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear rottenreba, we were glad to be your resort of choice during your stay in the valley. The staff will appreciate the feedback regarding our rooms, amenities and their service. We look forward to your next visit. Thank you for staying with us. Warren Jerome More 

Tall Timbers, Maryland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The Westin was well located in the desert valley that contains Palm Springs and Palm Desert to take advantage of everything the valley had to offer. The Hotel is a splendid and comfortable environment with a highly pleasant and proficient staff. Golfing is close and of high quality. The swimming pool and other amenities are top notch. If I return,... More 

Helpful?
Thank billd452
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Billd452, thank you for taking the time to provide us with your feedback. We appreciate the comments on our rooms, location, golf and staff. We hope to have the opportunity to serve you again in the future. Warren Jerome More 

Langley, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

We returned to this property after five years and were happy to find Joe the bartender still offering his Martini Class. Great value and highly entertaining! The resort has beautiful pools, is well kept and the staff very pleasant. Our room was big, comfortable and furnished with everything we needed however it was very dark (building 2, second floor). On... More 

Helpful?
Thank LouiseKF
Jayhada H, Operations Manager at The Westin Desert Willow Villas, responded to this review

Dear LouiseKF, We appreciate you taking the time to share your recent stay with us. We were delighted to read you had the opportunity to take Joe's Martini class, we'll be sure to share with him the impact he had on your stay. We also appreciate your comments in regards to our grounds and amenities. Hopefully we will have the... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

What a beautiful, comfortable resort. Very large suite, fully furnished and stocked with everything we might have needed, should we have wished to "eat in". (We didn't!) Had 2 large flat screen TVs, a large spa tub, luxurious towels and robes, and the bed was truly "heavenly". Several large pools, including one quiet pool, with no children; however, none of... More 

Helpful?
Thank Marilyn B
Jayhada H, Operations Manager at The Westin Desert Willow Villas, responded to this review

Dear Marilyn B, We genuinely appreciate your business and the time you took to share your thoughts in this review. Its always exciting when guests share their favorite parts of our property with us. We appreciate your comments regarding our grounds, amenities as well as the friendliness of our staff. We hope we will have the pleasure of welcoming you... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I have visited every year in July or August right before my daughter goes back to school every year. It started from when we walked into the lobby until the day we left. They gave us 2 extra days. We stayed, knowing we would never be returning which saddens me so much. We have visited every year for years. Looking... More 

Helpful?
1 Thank Jane D
jackson2180, Director of Operations at The Westin Desert Willow Villas, responded to this review

Dear Jane D, thank you for taking the time to provide us with your feedback. We appreciate your loyalty and hope you can continue to return for future visits. I apologize for the experience during your recent visit. I hope to have the opportunity to connect with you via telephone regarding your stay. It is always our goal to have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A villa resort offering just-like-home amenities in a world class destination. The Westin Desert Willow features villas up to 1,420 square feet with fully equipped kitchens, private balconies or patios, washers and dryers, separate living and dining room areas, and complimentary Wi-Fi. Experience the value of a villa and enjoy no resort fees. ... more   less 

Additional Information about The Westin Desert Willow Villas

Address: 75 Willow Rdg, Palm Desert, CA 92260-0305
Region: United States > California > California Desert > Palm Desert
Price Range: £116 - £333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Desert Willow Villas 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Westin Desert Willow Villas Hotel Palm Desert
The Westin Desert Willow Villas Palm Desert, California Desert
Hotel Style:
#1 Family Hotel in Palm Desert
#2 Romantic Hotel in Palm Desert
#5 Business Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Desert Willow Villas staff and other travellers.
30 questions
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Questions? Get answers from The Westin Desert Willow Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No hassle vacation. Nice staff.”
 of 5 bubbles lissetteanderson, 20 Nov 2016 | Read review
“All rooms are near pools, the golf course and other amenities.”
 of 5 bubbles billd452, 13 Nov 2016 | Read review
“Upper floors, in my opinion, are best”
 of 5 bubbles 764marilynb, 5 Nov 2016 | Read review
“upper flores are better view of the montains”
 of 5 bubbles bemo1821, 1 Nov 2016 | Read review
“Quiet pool a nice place to be near”
 of 5 bubbles 807glenp, 31 Oct 2016 | Read review
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