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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,039 Reviews from our TripAdvisor Community

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Showing 1,984: English reviews
White Rock, BC
Reviewed 2 days ago NEW

We really enjoyed this hotel - price was similar to some other properties for our dates, but this was the best combination of location, views and service. It is worth it to pay extra for the view as it is quite spectacular to look out over the pools and golf course, and to see the mountains in the distance. There...

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Helpful?
Thank BCSheila
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

BCSheila, Great review! thank you for sharing your experience on your recent stay with us. Very much appreciate and we look forward to your next visit!

Los Angeles, California
Reviewed 4 days ago NEW

Great place, played golf on the Valley course. Rooms are big, bathrooms are huge. Great location, close to some great public golf courses. Starbucks on the first floor, very convenient. Parking was easy. Nice hotel.

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Helpful?
Thank iman9321
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

iman9321, Thank you... We love it when we get great reviews on Trip-Advisor. We strive to add a personal touch and give the genuine and friendly service that its the hearts of our guests. We are glad that you had a chance to experience it for yourself. Come back soon.

Los Angeles, California
Reviewed 5 days ago NEW

good service and ambience, easy check in and check out, nice comfortable room. nice amenities, excellent restaurant. brunch buffet very good and tasty with good service. beautiful pool and grounds , very good tennis court.

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Helpful?
Thank albong19
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, Thank you for this great review. Truly appreciate! We look forward to welcome you again soon!

Reviewed 5 days ago NEWvia mobile

This JW is my favorite in the entire world (thus far). Better than London, Rome, Madrid, LA, and NYC (Marriott marquis close enough ;) ). The staff maintains the MASSIVE property with relative ease, and the amenities are so extensive it would take hours to list them all; however, I will mention that there is a complimentary boat shuttle around...

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Helpful?
1Thank Mark R
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Mark R, First and foremost, thank you for choosing to stay with us here at the JW Marriott Desert Springs Resort & Spa. We are happy to know expectations were exceeded during your stay and your experience was top-notch. Thank you for this prefect review and we look forward to serving you again in the near future.

Michigan
Reviewed 5 days ago NEW

The grounds are beautiful. Check out the flamingos in the front of the resort. There is a nice area to just sit and watch them. The hotel is very large. There are several restaurants, a nice indoor bar/lounge area and about a dozen shops. The only restaurant we ate at on site was Fisherman's Landing. It was close to the...

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Helpful?
Thank jfillmore4
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

jfillmore4, Thank you for this great review, We are pleased to learn your enjoyed your stay including the resort amenities. Thank you for sharing and we look forward to your next visit.

El Centro, California
Reviewed 5 days ago NEWvia mobile

We wished we had more time at the resort but the weekend getaway was well spent at the JW Marriott. The hotel is beautiful with water everywhere, you forget you are in the middle of the desert. I am definitely coming back to spend more time and hopefully golf as well.

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Helpful?
Thank ManCYa
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

ManCYa, We are thrilled to learn that we exceeded your expectation. We also wish you had more time with us and look forward to your next visit!

Tacoma
Reviewed 6 days ago NEWvia mobile

This was my first visit to this property, but being a big Marriott fan, I brought high expectations. I was not disappointed! The Desert Springs property is fabulous! Beautiful grounds, lots of shopping and restaurant choices, excellent service and renowned Marriott comfort!

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Helpful?
Thank Kathy M
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Kathy M, Thank you for such a prefect review! it great to learn your enjoyed your first visit to the resort and we hope to welcome you again soon!

Minneapolis, Minnesota
Reviewed 6 days ago NEWvia mobile

The hotel was awesome! Wish we had more time to enjoy the property. The conference space was great. We really enjoyed the lunches out on the patio. The staff throughout the hotel was overly friendly! The beds were comfortable. All in all the hotel was great!

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Helpful?
Thank Beth P
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Beth P, thank you for such a great review! We are thrilled to learn that you enjoyed the resort amenities while attending your conference. We look forward to welcome you again in the near future.

Denver, Colorado
Reviewed 1 week ago

All in all had a great time at the JW Palm Desert. The staff was friendly. The pool, spa and fitness rooms were clean. Our room was on the 8th floor overlooking the pool. This is our first time staying at a JW property, it seemed like pretty standard Marriott quality. Not necessarily "luxury". No complaints though.

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Helpful?
Thank pv1234
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear pv1234, thank you for sharing your recent stay experience. We are happy to learn you enjoyed the resorts amenities. Thank you for choosing to stay with us and we hope to have you as our guest again.

Alexandria, Virginia
Reviewed 1 week ago

My stress level just goes down when i walk through their doors. If at all possible, get a room with a view...and i mean the mountain and the pool. It makes a difference. was in room 6093 - not too far from elevator and perfect room! Feed me...every time I am here, I am on auto pilot to Rockwood Grille....

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Helpful?
Thank CoronaOldTown
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear CoronaOldTown, WOW! thank you for this prefect review. Very much appreciate! we are thrilled to hear that once again we exceeded your expectations. We cannot wait to welcome you again soon!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: £201 - £538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Expensive but worth to get away,”
 of 5 bubbles iman9321, 15 Feb 2017 | Read review
“higher floor”
 of 5 bubbles albong19, 14 Feb 2017 | Read review
“room with a view of the mountains and pool”
 of 5 bubbles CoronaOldTown, 8 Feb 2017 | Read review
“The suites have been upgraded and are nicer than my house! Do it.”
 of 5 bubbles jjmzugerman, 31 Jan 2017 | Read review
“some of the rooms are very far away from the lobby and challenging to find”
 of 5 bubbles PDXcoffeetraveler, 21 Jan 2017 | Read review
5 of 5