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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,087 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 2,032: English reviews
Reviewed 29 January 2015 via mobile

Amazing! Beautiful property, lots to do, amazing food! I slept like baby in the beds... Soooo comfortable! There was always a staff member around to help if we needed help finding somewhere. Loved our stay. The only problem is that our stay wasn't long enough here!

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Helpful?
Thank Sarah D
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you for taking the time to share your experience. I am very happy to hear that your enjoyed the hotel amenities. Your feedback is integral to our ability to continue to improve our service. thank you again for your time and come visit us again soon.

Reviewed 29 January 2015

Tagged along on hubby's business trip. This property is beautiful, relaxing, and well kept. Lots to do: golf, shopping, restaurants, water taxi, bars, tennis, spa, and multiple pool areas. Beds were comfy. Staff were friendly and always willing to help, very professional. We did have a problem with the shower leaking and after a couple attempts at repairs they just...

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1Thank a5brown
Northfield, Minnesota
Reviewed 27 January 2015

We just spent a weekend at the JW desert springs resort and loved it!! Staff is very helpful and friendly. We were happily upgraded to a luxury suite which was very nice. It was wonderful being surrounded by all the water in the middle of the desert. The resort is very large so be prepared to do a lot of...

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1Thank Kari E
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Kari E, Thank you for sharing your experience regarding your recent stay at the JW Marriott Desert Springs Resort & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and we are delighted to hear that we have met your expectations. As a Valued customer, your feedback will be shared with the...

San Jose, California, United States
Reviewed 27 January 2015

Such a beautiful property. Lots of trees, pools and lake. We have stayed here many times. The staff is very friendly and professional. Three restaurants on the property, seafood, Asian and American. Two very nice bars, large bar has a sushi bar, same area. All restaurants serve very good food. A new lounge will be opening in the spring time....

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1Thank Dan D
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dan D, Thank you for taking the time to share your experience regarding your recent stay at the JW Marriott Desert Springs Resort & Spa. As a Vauled customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a sprit to serve, we take great pride in not only meeting, but exceeding your...

Bend, Oregon
Reviewed 26 January 2015 via mobile

Planning a last minute trip to the sun and heat, we picked this hotel for their 5 pools. Wow! We could have picked it for so many other reasons as well. Staff is incredible - even someone to help you as you wait in line for the reception desk. Excellent food - we have loved their salads poolside each day....

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Thank BlueEyeTours
Jacksonville Beach, Florida
Reviewed 22 January 2015 via mobile

This is my first trip to Desert Sprigs and there is no better way to visit than to stay at the JW. I've been at the resort for 4 days now and time has flown by. The catered food is outstanding. Better steak at the resort than at Sullivan's Steak house! Great place to stay, highly recommended!

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1Thank MrElman
Lexington, Kentucky
Reviewed 21 January 2015 via mobile

What a shame this property is a dinosaur again. The place is huge and there are ZERO signs helping to find your way. The rooms go not have USB chargers and the showers are small. The staff is nice and the fountains are beautiful. My air was not functioning. It's time to find a new owner. This is not a...

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6Thank KenTammyTravel
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Ken Tammy Travel, thank you for taking the time to share your thoughts. We appreciate your feedback. We will share your message appropriately with in the organization.

Los Angeles, California
Reviewed 20 January 2015

Over the years, I have stayed in the Marriott Villas, but as a special treat my sister and I decided to stay in the Resort for a night. Our first impression was Brittaney Stracke, she was bright, helpful and efficient all at the same time. When she heard it was a celebration visit she surprised us with day passes to...

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Thank TrvlnFools90731
New Jersey
Reviewed 20 January 2015

I have been coming here since 1997, so I will always return to the convenience of a Marriott and the beautiful mountain views of Palm Desert. A few things that I too notice of this time around. Traveling in the off season must be a way for the resort to cut back. Please don't cut back on the employees that...

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1Thank ann r
Red Deer, Canada
Reviewed 19 January 2015

We stayed at this property for a golf weekend and because it had the 2 courses directly on site. What made this resort stand out was the fantastic service from all of the hotel and restaurant staff. Everyone we dealt with was very professional and friendly. We ate the Rockwood Grill (buffet was excellent) Mikado (excellent sushi and entertaining preparation)...

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Thank Kirobiro

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
Oasis Poolside Bar & Grille
Oasis Poolside Bar & Grille
Cuisines: Bar, American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: £192 - £514 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
43 questions
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See all questions (43)

Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to pool view”
 of 5 bubbles JenniferT32, 29 Mar 2017 | Read review
“Know that there are three sizes of rooms. Request the largest with the walk in cupboard (the large bathroom comes with this room).”
 of 5 bubbles tickledpink88, 28 Mar 2017 | Read review
“choose a unit close to the pools. One of the pools is a quiet pool no for kids”
 of 5 bubbles Delta5076, 21 Mar 2017 | Read review
“Pool view room”
 of 5 bubbles SKO99019, 16 Mar 2017 | Read review
“Be sure to check the view of the building you are staying in. If you prefer mountain vs golf course, or pool view, you may need to argue!”
 of 5 bubbles ginolmeranda, 16 Mar 2017 | Read review
5 of 5