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Renaissance Palm Springs Hotel

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Renaissance Palm Springs Hotel
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1,462 Reviews from our TripAdvisor Community

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Showing 1,380: English reviews
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Mill Creek, Washington
Reviewed 2 days ago NEWvia mobile

Went for a Tuesday - Thursday stay with a girlfriend for some R & R and exploration of Palm Springs. My husband is a platinum premier traveler with Marriott, so we were there on his points. Would I stay here again? If on points, probably, but if I were paying out of pocket, I'd look elsewhere. I'll give positives and...

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Thank Gretchen H
Irvine, California
Reviewed 3 days ago NEWvia mobile

Celebrating the new year. They sent cheese and crackers up to room with grapes and a bottle of wine. The rooms are just gorgeous and have patios over awesome pool. Soooooo nice. Will only stay there when in Palm Springs And outside our window the next morning was a huge rainbow. It was amazing.

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Thank marmuit
Lambertville, New Jersey
Reviewed 3 days ago NEWvia mobile

The Renaissance Hotels are generally nice, as was this one . Comfortable rooms, a lounge and beautiful pool area. Morning breakfast in the restaurant was good but pricey ($50 for two). Not as many amenities as some of the properties that offer touches like cookies or afternoon wine. Upgraded one member of our party randomly, which was uncomfortable for others...

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Thank Heidi D
San Diego
Reviewed 6 days ago NEW

Okay stay. The rooms are typical of Marriott mid-range property. The front desk staff generally disengaged (check in was quite slow). The pool area and staff were very good. Unusual that the business center is in the middle of the lobby, and the lobby bar had music blaring at 6:30 am. This signals a disconnect with the general client. Who...

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Thank EMSMAN911
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear EMSMAN911, Thank you for taking the time to review our hotel on Trip Advisor. As a valued guest, we see that there is room for improvement based on your feedback we noticed that there were a few missed opportunities. We do play music throughout the day all over the hotel and have live music on weekend evenings. The coffee...

West Hollywood, California
Reviewed 1 week ago NEW

This is a very nice hotel in a good location in Palm Springs. Admittedly, you'll probably want to take a car into town, but it is walking distance if you're up for a bit of a hike. Staff is friendly, lobby and pool are impressive, and I would definitely return. Self parking is an additional $12. Valet service is also...

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Helpful?
Thank Jonathan V
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Jonathan V, Thank you for taking the time to review and sharing our hotel on Trip Advisor. We appreciate your kind score of 4! We look forward to having the opportunity to be your host again soon to earn that 5! Sincerely, John Ault GM

Brisbane, Australia
Reviewed 1 week ago

This renovated 50's style hotel is an absolute treasure, from the quirky rooms to the fantastic pool area and the high end gym. The hotel has parking on site that is reasonably priced and the staff are genuine. We had a lovely time and can't wait to go back.

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Helpful?
Thank Scotty959
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Scotty959, Thank you for your feedback in regards to your recent visit with us at the Renaissance Palm Springs. I'm delighted to read that we were great hosts and thank you for the great score of 5! We look forward to having the opportunity to be your host again soon. Sincerely, John Ault GM

San Diego, California
Reviewed 1 week ago

This is supposed to be a high end Marriott and it isn't. This properties only claim to fame is the lobby and pool area. The rooms have popcorn ceilings and plastic cups. The shower water was not hot after running it for 10 minutes while sink water was hot. Have no idea how that could happen. The mattress was saggy...

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Thank Conrad C
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Conrad C, Thank you for sharing your comments with us at the Renaissance Palm Springs. We are about to undergo a Marriott refresh this summer and the models rooms look fantastic. I apologize that we felt short of your expectations. We hope we can get another opportunity to be your host soon. Sincerely, John Ault GM

Seattle, Washington
Reviewed 1 week ago

It's a nice hotel. Rooms are comfortable. Pool is lovely. They were very accommodating to my asking for two room changes in order to find one that was very quiet. Morning coffee bar in the lobby lounge is super convenient. However, despite asking at checkout and then calling again today and asking a second time, they seem incapable of sending...

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Thank snmw
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear snmw, Thank you for letting us know how we performed at the Renaissance Palm Springs. I apologize for the billing opportunity that occurred. There are several occurrences when our guest makes a third party travel agent reservation that we are unable to send or print you an invoice at the hotel as the agency themselves has to sent this...

Reviewed 1 week ago

My family first visited Palm Springs. The hotel was close to the airport and downtown and was in a convenient location. The staff were also friendly and the breakfast was so good compared to other hotels. Especially my wife liked the room view very much. My family will come back someday and will stay at this hotel even then.

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Thank 정현 김
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor and thank you for your kind score of 5! We look forward to having the opportunity to be your host again soon! Sincerely, John Ault GM

Boston, MA
Reviewed 1 week ago

I happened across this hotel when I was looking for a place to take a break from my work in San Diego. I went for a two night weekend. I read the reviews and I was a bit surprised considering it is a Marriott property. I'm SO happy I disregarded the reviews and found out for myself! BEAUTIFUL entrance! VERY...

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Thank SNP1000
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear SNP1000, Thank you so much for sharing your comments with us and the Trip Advisor community of reviews for the Renaissance Palm Springs. We have the largest hotel in Palm Springs with the largest pool in Palm Springs and so many of our guests prefer our hotel over others due to the resort feel and the location to downtown....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Date
Date
Cuisines: American, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 

Additional Information about Renaissance Palm Springs Hotel

Address: 888 E Tahquitz Canyon Way, Palm Springs, CA 92262
Region: United States > California > California Desert > Palm Springs
Price Range: £133 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott and Priceline so you can book your Renaissance Palm Springs Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#29 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Palm Springs Hotel staff and other travellers.
25 questions
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Questions? Get answers from Renaissance Palm Springs Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the far wing give a fantastic view of the mountainside”
 of 5 bubbles Scotty959, 18 Feb 2017 | Read review
“we were on the 3rd floor overlooking the pool and it was very quiet”
 of 5 bubbles 38ConradC, 17 Feb 2017 | Read review
“Pool View Rooms 25 thru 49 on any floor”
 of 5 bubbles SNP1000, 14 Feb 2017 | Read review
“I really liked the inside courtyard view of the pool area.”
 of 5 bubbles kickersdj, 14 Feb 2017 | Read review
“Rooms on east side with balconies facing the pool and mountains are excellent view.”
 of 5 bubbles donaldsM7584MX, 11 Feb 2017 | Read review
5 of 5