We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel Palm Springs

Save
Traveller (274)
Room & Suite (194)
Pool & Beach (43)
Overview
  • Excellent42%
  • Very good21%
  • Average15%
  • Poor11%
  • Terrible11%
Travellers talk about
“lobby bar”(46 reviews)
“great music”(23 reviews)
“pool parties”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,181)
Filter reviews
1,134 results
Traveller rating
447
245
173
130
139
Traveller type
Time of year
LanguageEnglish
More languages
447
245
173
130
139
Show reviews that mention
All reviewslobby bargreat musicpool partiesbachelorette partymid weekpool area ismemorabiliahrhdjvibepsdowntownhipcabanaspringdesertpalm
FilterEnglish
Updating list...
1 - 5 of 1,134 reviews
Reviewed yesterday via mobile

Abram deserves a raise! He makes the pbest drinks and honestly saved hotel on ratings. We went to the spa and it was ok. Great service at the spa but way over priced for quality and time. Don't do the extra body paining in the...More

1  Thank Ashandliam
Reviewed 5 days ago via mobile

Rooms were clean. 2 different times my credit card bill didn’t match my credit card statement from the restaurant. House keeping came at all different times. Took them 30 mins to find my car because they gave me my original ticket back instead of a...More

Thank briannj76
Reviewed 1 week ago via mobile

Stayed at the Hard Rock 4/4-4/8. Payed $278/night via Hotels.com. Experience: 1. Room was large, but worn and shabby. Drawers of nightstands/dressers hung open all the time - old and worn out. 2. Each day the maids never replenished in-room coffee, cups, sugar, soap, lotion,...More

Thank minnehaha9
Reviewed 1 week ago

We had a blast, don’t get me wrong, but for $1000 for a two night stay, I would expect the room to be up to par & housekeeping to do their thing while we are out in the morning. The staff was friendly, but needs...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank desimirassou
Reviewed 1 week ago via mobile

We came to visit on Friday expecting Hard Rock Caliber drinks. The bartender working the pool on Friday April 6th was awful. He screwed up every drink we ordered and then when we tried to send one back (because he made it with rum instead...More

Thank Courtney S
Response from Bob J, General Manager at Hard Rock Hotel Palm SpringsResponded 1 week ago

Dear Courtney S Thank you for letting us know about your recent stay. Please accept our sincerest apologies for any frustration you may have experienced. We would like to look into the issue that affected your stay. Please if you could reach out to us...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$140 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#15 Luxury Hotel in Palm Springs
#19 Business Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$140 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Palm Springs
#12 Spa Hotel in Palm Springs
#15 Luxury Hotel in Palm Springs
#19 Business Hotel in Palm Springs
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (274)
Room & Suite (194)
Pool & Beach (43)
Dining (30)
Amenities (33)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
MyungJoo
14 December 2017|
AnswerShow all 5 answers
Response from Mary Hunt | Reviewed this property |
I didn't stay there, stayed at the Hyatt and they did take pet for a charge of $75. We liked the Hyatt!
0
Votes
mcdever
3 December 2017|
AnswerShow all 3 answers
Response from Rodney M | Reviewed this property |
If i remember correctly theres no parking structure dedicated to the hotel. Theres a parking struckture 2 blocks south on baristo behind the village pub, or the 2 parking lots on either north and south side of the building... More
1
Vote
Lindsay P
23 May 2017|
AnswerShow all 9 answers
Response from MarkCSanFrancisco | Reviewed this property |
Only the minibar and it is high-tech. So I wouldn't mess with it. Sneak in a cheap cooler from the 7-11
0
Votes
Room Tips
"Ask for pool and Mountain View and hotel was quiet at night."
Read review
"Great Pool and Bar Area"
Read review
"Pool view rooms seem to have balconies, but pool closes REALLY early."
Read review
"poolside is noisy"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing