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Traveller (32)
Room & Suite (26)
Traveller (32)
Room & Suite (26)
Dining (1)
About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Wheelchair access
Public Wifi
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Centrally Located
Boutique
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.25 miles
10Attractionswithin 0.25 miles
Reviews (247)
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225 results
Traveller rating
61
72
49
25
18
Traveller type
Time of year
LanguageEnglish
More languages
61
72
49
25
18
Show reviews that mention
All reviews white board great location rooms are small boutique hotel university avenue two blocks walking distance train station business trip free wifi clean hotel cal train comfy bed nice breakfast silicon valley whiteboard palo
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1 - 5 of 225 reviews
Reviewed 1 week ago via mobile

Stayed for 3 nights. Superb location in the heart of Palo Alto. Contemporary feel. Decent self service continental breakfast. However, 1) box sized small rooms - don’t go with more than a small suitcase! 2) water speed in the shower was bad. I complained on...More

Date of stay: November 2018
Thank Zenmaster2015
Reviewed 3 weeks ago

Tiny rooms --basically have to climb over a chair to get in and out of bed. No closet Toilet and bathroom separated by curtain. No workout room or relationship with outside gym Noisy from street and other rooms. View out window is of side of...More

Date of stay: November 2018
Thank AZ222
Reviewed 1 November 2018

Hotel Keen might be smaller than most hotels but it delivers on the user experience. It’s clean and offers most of the amenities needed for a business trip. I also liked that it was walking distance to everything.

Review collected in partnership with this hotel
Date of stay: October 2018
1  Thank Trail17600137536
Reviewed 14 October 2018 via mobile

I stayed 4 nights early in October for a business trip. First, I must say the staff of this hotel is very very nice and welcoming! I was coming from another business trip and stayed in a 4 stars hotel but the staff was so...More

Date of stay: October 2018
1  Thank Elieglt
Reviewed 15 August 2018

The hotel has a great location just a few steps away from University Avenue and the Palo Alto Caltrain Station. However, the lack of amenities make the overall experience very basic in a price-quality basis.

Review collected in partnership with this hotel
Date of stay: August 2018
1  Thank estefania-vite
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Questions & Answers
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Room Tips
"There are no good rooms!"
cbkMiami
16 Oct 2017
Read review
"Free parking around the corner"
hallia2015
22 Sep 2017
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"Get the deluxe!"
Sdhten
8 Aug 2017
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"Stay off the first floor."
timescars
31 Jul 2017
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PRICE RANGE
US$129 - US$558 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
42
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