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The Westin Palo Alto

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Traveller (86)
Room & Suite (293)
Pool & Beach (39)
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Overview
  • Excellent51%
  • Very good31%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(20 reviews)
“separate tub”(9 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (691)
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Traveller rating
322
210
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16
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LanguageEnglish
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322
210
91
26
16
Show reviews that mention
All reviewsheavenly bedstanford universityseparate tubwalking distanceroom servicefront desk staffclose to downtownself parkfour seasonssmall poolrestaurants and shopscaltrain stationsilicon valleybusiness centerinternet connectionthe room was nicerooms are large
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1 - 5 of 665 reviews
Reviewed 4 days ago

As I continued my travels up the coast from LA, this was my (and my pup's) 2nd stop (first was Pismo Beach just 2.5 hours away). I chose the location given that it was close to a friend's birthday event in Palo Alto, so I...More

Thank MTR879
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 3 days ago

Thank you for your review. Our sincere goal is to provide a memorable experience to all of our guests, and it sounds like we hit the mark for you and your furry friend. We are very happy that you joined us during your coastal journey...More

Reviewed 4 days ago

Palo Alto is not an inexpensive place and the Westin is a bit pricy but the hotel is very comfortable and clean - the beds are glorious and the hotel staff very nice and helpful. They really went out of their way to get us...More

Thank harlemfamily
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 3 days ago

Thank you for your review. We are very happy that you enjoyed your accommodations and had a good time during your visit to Palo Alto. I will be sure to share your kind words with our staff and I hope to see you again the...More

Reviewed 5 days ago via mobile

The hotel is basically across the street from Stanford, so super convenient. Lobby and pool areas are small but nice. Although the rooms were fine, I felt they were in need of updating. Service from front desk staff, valets were excellent. There did not seem...More

Thank Lee W
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 4 days ago

Dear Lee, Thank you for your review. As you mentioned, our location is ideal for guests who are visiting the Stanford campus. Our bar and restaurant are not open all day in order to properly transition from the different daily services we offer, but in...More

Reviewed 1 week ago via mobile

Great location, friendly staff, well equipped rooms and good overall facilities. Small gym but had everything that I needed. Was tempted to use the pool but didn’t have much time free. Finally, Breakfast was decent but nothing outstanding. Good overall experience

Thank Chrissharb
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 1 week ago

Thank you for your review. We are glad you enjoyed some of our amenities and we hope you will visit us again so that you may have a nice relaxing swim and enjoy all the amenities we offer.

Reviewed 1 week ago via mobile

Simple business room - not large. Room was far away from lift so had to push luggage quite far. Smallish pool. Lobby space available to sit and free coffee/tea available. Breakfast on second floor. Adequate for a business stayMore

Thank youke_worldwide
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 1 week ago

Thank you for your review. We have a variety of room types for guests, from standard rooms to our large suites with fireplaces and we are always more than happy to assist our guests to select the room that will be perfect for them at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$204 - US$795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#6 Family Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$204 - US$795 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palo Alto
#4 Luxury Hotel in Palo Alto
#4 Business Hotel in Palo Alto
#6 Family Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (86)
Room & Suite (293)
Pool & Beach (39)
Dining (26)
Amenities (24)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Qile
30 March 2018|
AnswerShow all 2 answers
Response from Juan R | Property representative |
Dear Qile, I could not agree more with Sherry! We have received very positive feedback from our guests who have used Menlo Velo Bicycles. Warm Regards, Juan R
0
Votes
Bill V
25 January 2017|
AnswerShow all 4 answers
Response from Tanya F | Property representative |
Dear Bill V, Thank you for your question. The standard rooms at the Sheraton and Westin are both lovely. The most notable differences between the two are that the Westin standard rooms are slightly larger than the... More
0
Votes
donnerart
15 March 2016|
AnswerShow all 7 answers
Response from pegglesPhoenix_AZ | Reviewed this property |
I parked underground, easily reached from the lobby.
0
Votes
Room Tips
"Request a room near the elevators."
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"Seems all equivalent"
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"All the rooms seem fairly equal. You won't get a great view anywhere, so don't worry about it."
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"Garden room"
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