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The Westin Palo Alto

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Traveller (106)
360
Panoramas (9)
Pool & Beach (40)
Certificate of Excellence

About

Location
Cleanliness
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Value
Certificate of Excellence
Experience California at The Westin Palo Alto hotel, adjacent to Stanford University, and within walking distance of some of the best restaurants, shops, and nightlife.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
64Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
704Reviews
568Photos
3Q+A
100Room tips
Traveller rating
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  • 99
  • 27
  • 16
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Popular mentions
+7
Stayed for 2 weekend nights at the Westin Hotel in Palo Alto, Ca. Underground parking garage is $20 per night. It is well lit and I felt safe in this garage. The lobby is not too big but it is beautifully. The lobby’s marble floor add a touch of elegance. Check in experience was
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Stayed overnight on a Thursday in January. Although I am an SPG Elite member, my room was about as far away from the entrance as any room could be - and right outside a dumpster that was loudly run at 4AM Friday morning. I checked in late and wanted to just hit the bed. However
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Response from JuanR6362, Guest Services Manager at The Westin Palo Alto
Responded 10 Jan 2019
Thank you for your review. We offer a variety of room locations in order to accommodate guests who prefer to be closer or further away from the entrance, and it is clear we did not catch your preference when you arrived. We are very sorry for this and for the broken toilet handle. We would like the opportunity to discuss your stay with us in more detail and in order to maintain your privacy we hope you will reach out to us directly at 650-328-2800 so we can help make things right.
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This hotel is located right on El Camino Real, walking distance to the Stanford campus. Our room was surprisingly large and the bed was very comfortable. The bathroom was also large, with separate tub and shower. As an older property, it did not have the separate washing-up
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Response from JuanR6362, Guest Services Manager at The Westin Palo Alto
Responded 11 Jan 2019
Dear Tom, Thank you for your review. In December our Food and Beverage outlets were not available during specific times for routine maintenance, but generally either Restaurant Soleil or the Luna Lounge are available for our guests and room service is available every day. We are glad you enjoyed your guest room and your time with us and we hope to see you again in the future.
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First important point....Palo Alto hotels can be very expensive, depending on demand. I happened to visit during a very in-demand period, and I can't fault a hotel for taking advantage of that situation. Still, I would say that if you have to pay over $600 for a room as I did at
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Response from JuanR6362, Guest Services Manager at The Westin Palo Alto
Responded 13 Dec 2018
Thank you for your review and for your recent stay with us. We are fortunate to have the ideal location for guests travelling to the Palo Alto area and as you mentioned sometimes the rates available in this area reflect the high demand. This most often occurs during the weekdays due to heavy business traffic, but on the weekends (Friday and Saturday nights in particular) we are usually able to offer much lower rates. We are glad you enjoyed your guestroom and we hope you will consider staying with us again in the future.
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This Westin is in the perfect location for visiting Stanford and down town Palo Alto. The rooms are very nice as is the staff. One thing that isn't so delightful is the maze of which you must go through to find your room and the lack of elevators as well as difficulty finding
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Separate Shower
Photo provided by managementThe Westin Palo Alto
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12345667
Dear Qile, I could not agree more with Sherry! We have received very positive feedback from our guests who have used Menlo Velo Bicycles. Warm Regards, Juan R
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Dear Bill V, Thank you for your question. The standard rooms at the Sheraton and Westin are both lovely. The most notable differences between the two are that the Westin standard rooms are slightly larger than the Sheraton standard rooms, all standard rooms at the Westin have a separate tub and shower, and the windows at the Westin are full length. I hope that helps in weighing your options. Warmest Regards, Tanya F.
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I parked underground, easily reached from the lobby.
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"If you are noise-sensitive, you want to avoid the first tier of rooms."
"If you don't like to walk ask to be close to elevator."
"Request a room near the elevators."
"Seems all equivalent"
"All the rooms seem fairly equal. You won't get a great view anywhere, so don't worry about it."
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12345620
PRICE RANGE
US$225 - US$972 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palo alto hotel palo altowestin palo altopalo alto westin
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
184
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